Damage to Furniture & Breach of Packing…
Damage to Furniture & Breach of Packing Agreement –West Canada Movers Inc. During my recent move with West Canada Movers Inc., several pieces of my furniture were delivered with visible damage. The damage includes chipped edges, dents, and surface scratches as shown in the attached photos. One of the furniture also completely destroyed and unable to use it anymore. According to our signed contract, the movers were supposed to protect all furniture with moving blankets to prevent such damage.Also, they told us they will be wrapped with blankets in their depot but it did not happen. They delivered our furnitures from Toronto to Edmonton without proper protections and blankets. As evident from the delivery condition, my furniture was only wrapped in bubble wrap or plastic film BY MYSELF in some cases, and in others, the corners and edges were left inadequately protected. No thick moving blankets were used as stated in the agreement. If I wasn't wrap myself, all of my furnitures would be useless. They also told us that they will inform us about damages however they never contacted with us. This company is not applying measures as they said. Proper blanket wrapping is a key protective measure for preventing impact and abrasion damage during transportation. The lack of such coverage directly led to the damages sustained.