West Country Movers Avis 

281
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

These guys handled the emptying of my home and delivery of all my furniture and boxes to their safe storage facility. Nine months later they delivered all my goods from storage, safely to my new h... Voir plus

Noté 5 sur 5 étoiles

I would highly recommend. This is the second occasion and just like the first, they didn’t disappoint. Nothing is too much trouble. Super quick, efficient and extremely careful and considerate from st... Voir plus

Noté 5 sur 5 étoiles

The team at West Country Movers were so helpful and accommodating, packing us up and moving us quickly and efficiently despite the bank holiday heatwave. Everyone was cheerful and kind, offered smart... Voir plus

Noté 5 sur 5 étoiles

Had a pretty large house move that required moving, dismantle/reassembly, de-plumb and re-plumb services. West Country Movers were great! We had 3 guys with a van each, they were friendly and efficien... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage
  3. Service de déménagement de pianos
  4. Centre de stockage

Informations provenant de diverses sources externes

West Country Movers aim to deliver a first class removal and delivery service to customers in the South West and further afield. We offer a range of services, including all removals, deliveries and light haulage in Bridgwater, Somerset.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

281 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(281)

48 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommend the team at West…

Highly recommend the team at West Country Movers. Great communication prior to the move and good follow up after all was done. Mike and all were friendly and courteous. Excellent .

13 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing service!

Such an honest and great bunch of people. So easy to get along with and a pleasure to be around. Nothing is too much trouble and boy do they work hard. An absolutely excellent service from wrapping and packing to shifting, loading and unloading. West Country made what could have been a very stressful time, into an enjoyable time.

28 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

The man & woman were very obliging &…

The man & woman were very obliging & friendly. Nothing was too much trouble. There was a serious accident on the M5 so the traffic was horrendous especially as it was a Friday. But they coped marvellously . I would definitely recommend this company.

28 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent

The guys from West Country Movers where excellent. Came the day before to pack up. Worked tirelessly on moving day. Friendly, helpful and hardworking. Everything you could ask for in a removals firm. Highly recommended.

28 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

We used West Country Movers for packing…

We used West Country Movers for packing and removal from Bridgwater to Chard.
Everyone we dealt with from office,packing and the removal guys we're absolutely brilliant. Nothing to much trouble. I would absolutely recommend them to everyone.

16 avril 2024
Avis spontané
Logo de West Country Movers

Réponse de West Country Movers

Good evening mark,
Thank you for your time leaving us a review. We will pass your thanks on to all the staff. we are glad you were happy with the service provided. We wish you all the best in your new home. Please don’t hesitate to contact us if you need help in the future.

Kind regards
West Country Movers

Noté 1 sur 5 étoiles

Items not packed safely

Items not packed safely. On moving our property to another storage unit I found our antique furniture was scratched and mouldy as if there had been water ingress. Completely devastated as family heirlooms ruined.

12 février 2024
Avis spontané
Logo de West Country Movers

Réponse de West Country Movers

Afternoon Christine,
Thank you for taking the time to leave a review, a honest review would have been appreciated or even a phone call so the matter could have been investigated.

I carried out the original survey for your removals and provided you with a written quotation for packing and removals, you accepted the quotation and then we kindly agreed to pack on a Sunday, you did call and say some things were not packed and I apologised for this a refunded £100 of the moving cost to which you were very happy with.

We then moved you into our storage unit which is a brand new storage warehouse.

Upon my survey/quotation I carried out the house you were moving from was very cluttered and damp and was in an unclean matter, I can assure you no water was leaked in our warehouse and you’re more than welcome to inspect it for yourself, even tho you have been here and watched the other storage company load your belongings, why you didn’t bring these to our attention straight away who knows? I also note you have storage with the other company already, are you sure these goods weren’t what was already stored elsewhere ?


We have had no phone call or email with any concerns relating to this or no pictures but quick to leave a 1 star review, hardly fair considering the above mentioned.


Apologies again we didn’t meet your expectations and we wish you well.


Kind regards Ricky

Noté 5 sur 5 étoiles

Star Movers with Excellent Customer Care

Mike and Ricky in the office were so obliging with our quote. I asked if two smaller moves would be possible to quote for, as well as one move from Tiverton to Barnstaple (3 bed to 3 bed. They were very happy to help. Both quotes were fairly priced. We decided on two smaller moves and we're booked in on a day that suited us for the first move.
Ross and Delvin helped us with the actual move and they were absolutely superb! Nothing was too much trouble and they were a very entertaining double act! They were also amazingly quick, despite Ross having a bad knee. Most big furniture pieces were taken in 1 go (i.e. drawers kept in sideboards/bedside tables) - very handy at the end house. However they also happily dis-assembled our massive bedframe and sofa AND reassembled the sofa once delivered.
Thoroughly appreciate West Country Movers' excellent customer care and personalised service: Highly recommended.

8 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent friendly reliable company

West Country movers saved the day for us. The removals company we had booked just didn’t turn up on the day. We contacted West Country at 12 noon on the day we were moving and they kindly fitted us in at 2.30. The two young men who arrived couldn’t have been more helpful, efficient and friendly and completed our move out and into our new property in record time. A big thank you to West Country team, would definitely recommend them.

11 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

West Country Movers moved us from Cambridgeshire to the West Country at short notice.
The team were courteous, cheerful, helpful and very efficient. They were careful with everything so nothing was broken or damaged. Good value too.
We couldn’t have asked for a better service.

16 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

We recommend this professional company.

We had a great experience with West Country Movers. The team of 4 started early and packed the whole house into 4 vans in the middle of Storm Ciaran. They were soaking wet but in good cheer and got the job done very professionally. Beds and furniture were dismantled promptly. Everything arrived safely and reassembled efficiently. Cardboard boxes and paper were available before the move. I would thoroughly recommend this cheerful band of hard workers.

2 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Outstanding effort and a low stress move.

Outstanding effort by Mike and his team to get the Job done in full and on time. Everything was low stress and common sense from the beginning. When some firms wanted a box by box inventory even to quote, Ricky jumped on a WhatsApp video call to see what needed doing and gave me a written quote 20 mins later. The movers worked hard and diligently and got the job done. Exceptionally professional and personal service at a fantastic price.

18 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Super-smooth move from Somerset to Cornwall

The West Country Movers team gave us an incredibly smooth move down to Cornwall in August. This was a big move - not just the normal domestic stuff, but a garage full (including motorbikes and bike-lift) and studio full of paintings and art equipment. We have at last unpacked all of the boxes now - and have not had one single breakage.
The packing and moving teams could not possibly have worked harder, cared for our property and never lost their sense of humour. We felt so sorry for them when they left here - facing a long journey back home on the A30 and M5 on a Friday evening.

We would recommend West Country Movers to anyone looking for a conscientious and professional move at a fair price. They were all absolutely brilliant.

11 août 2023
Avis spontané
Noté 5 sur 5 étoiles

What an amazing company

What an amazing company. Moved my house at short notice. Slick, professional, reliable. Their staff arrived prompt, were organised, well mannered, made the move easy and were uber helpful. Kind considerate and helpful. In addition Dave and Daryl went above and beyond. Would highly recommend this company

30 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Generally good service.

Generally good service.
However, the agreed additional work quoted for (moving a Hot Tub) was not completed, and rather than discuss the issue ‘R’s first response was to claim that they had been misinformed (which was completely untrue, and would have not benefited me to do so!) and issue an wholly inappropriate and asinine insult. This soured the whole experience and this member of the team should not be having contact with customers.
The agreed partial refund was not paid.

4 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Team

Great team turned up on time. Friendly and courteous, organised and efficient.
Ricky always answers his phone and advises and reassures.
Would highly recommend these guys.
The price was great too!
Thanks to you all.

11 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service! Very quick to respond, had great last minute availability, friendly advice both in person and via email. The two guys were great on completion day, it made my experience totally stress free.

I definitely would use West Country Movers in the future and I highly recommend them.

21 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic movers with a cool

Fantastic movers with a cool, calm, Can Do attitude. Our move wasn't easy on the day and if it wasn't for the hard work of Dave and Ricky, we couldn't have done it. If you are thinking about their packing service also, stop thinking, just go for it. Worth every penny - Thanks Dave!

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Thanks to Ricky and the wonderful team

Thanks to Ricky and the wonderful team. Our 87 year old father's move was so much easier and less stressful than it could have been. These guys were so helpful, friendly and just lovely to be around. They were flexible, resonded to our mind-changing requests and got everything done so much more quickly than we thought. They were incredibly strong and polite and just went above and beyone to help. Can't recommend them highly enough. Incredible value for money and worth every penny. Thank you.

29 juin 2023
Avis spontané

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