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Lisez les avis des autres

Noté 1 sur 5 étoiles

Up until recently this was high meat content, on reviewing the ingredients it's now written in a misleading and dubious way. The meat content is very low and the 'other' Ingredients I wouldn't eat so... Voir plus

Noté 2 sur 5 étoiles

The senior food used to be my cats favourite but she suddenly refuses to even go near it. I wonder if there has been a recipe change but it's very disappointing and I now have several boxes to throw o... Voir plus

Noté 1 sur 5 étoiles

This was the worst decision the company could have made. The packaging was already hard to open now it’s even double and they don’t have the right proportion of food in them and I’m paying the same pr... Voir plus

Noté 1 sur 5 étoiles

Awful Awful food. I used to buy my cat the poultry in jelly selection but he'd just lick the jelly & leave the chunks. This food contains less than 4% meat & is full of fillers, grains & sugar. N... Voir plus

À propos de l'entreprise

  1. Magasin d'articles pour animaux

Écrit par l'entreprise

Deliciously balanced meals that will keep your cat running to the bowl everytime.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

322 avis

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A répondu à 53 % de ses avis négatifs

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Tous les avis

(322)

69 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Our cat was happily eating Whiskas fish

Our cat was happily eating Whiskas fish selection in jelly. Ordered a new box of 40 and it’s totally different! New packaging and clearly a new recipe. Total waste of money as she will not touch it. It’s totally different. I honestly thought I’d bought kitten food in error as teeny meat bits and a lot of jelly. She used to love the jelly but she will not touch it now

19 janvier 2026
Avis spontané
Logo de Whiskas UK

Réponse de Whiskas UK

Thank you for sharing your experience and we’re sorry to hear your cat isn’t enjoying the new Whiskas® Fish Selection in Jelly, especially after being a fan for so many years.

Our updated recipe was created with input from over 1,000 Pet Parents and their cats, aiming to deliver our best taste ever. We’ve focused on flavours cats love by increasing the amount of animal-based protein and enhancing the aroma to excite their senses while keeping it pleasant for Pet Parents. The textures have also been improved - our jelly is now softer and more velvety, blending beautifully with the meaty pieces for a more enjoyable feeding experience.

We understand that every cat is unique and sometimes needs a little time to adjust to changes. We recommend introducing the new recipe gradually to help your cat get used to it. If you’d like to talk more about your experience or need support, please reach out to our customer care team. We’re here to help!

Best wishes,
The Whiskas® Team

Noté 1 sur 5 étoiles

No longer a good product

After my cat happily ate Whiskas pouches for seven years, the recipe has been changed and he will no longer touch it. I’ll be buying something else from now on. What a massive mistake by Mars, you’ve ruined a good product and based on other recent reviews it’s going to cost you significantly.

18 janvier 2026
Avis spontané
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Réponse de Whiskas UK

Thank you for your honest feedback, Robin. We’re truly sorry to hear that your cat is no longer enjoying Whiskas® after so many years together. We understand how disappointing it is when a trusted favourite changes.

We’ve recently improved our recipes to make them even tastier for cats while still providing all the essential nutrition they need. The new recipes were tested with discerning feline taste-testers and were met with enthusiastic approval. However, we know that every cat is unique, and sometimes a change can take a little time to get used to.

If your cat is hesitant with the new recipe, we recommend introducing it gradually by mixing it with their usual food to help them adjust. We’re grateful for your feedback - it helps us continue to learn and improve.

If you’d like to discuss your experience further or need any support, please reach out to our customer care team. We’re here to help you and your cat.

Warm regards,
The Whiskas® Team

Noté 1 sur 5 étoiles

Both of my cats refuse to eat Whiskas

Both of my cats refuse to eat Whiskas. I’ve just wasted money on 2 boxes of the 40 pouches. They have happily been eating it for the past 7 years. Obviously the recipe has been changed and not for the better!. I won’t be buying it again.

5 janvier 2026
Avis spontané
Logo de Whiskas UK

Réponse de Whiskas UK

Thank you for taking the time to share your experience, Caroline. We’re really sorry to hear that your cats aren’t enjoying Whiskas® as they have in the past, especially after so many years of happy mealtimes together.

We recently improved our recipes to make them even tastier for cats, while still ensuring they contain everything they need. Our feline assistants gave their approval, but we know every cat is unique, and sometimes a change can take a little getting used to.

Some cats can be a bit reluctant to try something new, so we recommend introducing the new recipe gradually, mixing it with their usual food to help them adjust.

We’re grateful for your feedback and sorry for any disappointment. If you need any further support, please reach out to our customer care team. We’re here to help!

Best wishes,
The Whiskas® Team

Noté 1 sur 5 étoiles

Terrible cat food

My cat has completely refused to eat the Mars packs of the gravy cat food. She’s very clever it’s complete rubbish. Totally changed the content and flavour. I’d say it’s bad for your pet and don’t purchase anymore. I’ve wasted £15 on 3 packs with different batch numbers before I went online to see other people’s views. Mars has completely destroyed a previously good cat food she enjoyed for years. I hand feed my cat (for her health reasons) and this food is now mush in a pack. Change the pack photo’s you are deceiving people. What you see is no longer what you get. It’s awful.

1 janvier 2026
Avis spontané
Logo de Whiskas UK

Réponse de Whiskas UK

Hi Nicola,

Thank you so much for sharing your experience. We’re truly sorry to hear your cat hasn’t enjoyed our new Whiskas® and we understand how important it is for our furry friends to love their meals, especially when you’ve trusted a product for years.

We recently improved our recipes to make them even tastier for cats, while still ensuring they contain everything they need for a healthy, happy life. The new Whiskas® recipe was developed together with over 1000 Pet Parents and their cats, including more than 1000 meals and over 50 sensory screenings to make sure it’s more appetising and enjoyable. Our feline assistants gave their paw of approval!

However, we know that some cats can be a little reluctant to try something new. That’s why we recommend introducing the product gradually, mixing it with their usual food to give your cat a little time to get used to the new recipe.

We’re sorry for any disappointment and appreciate your feedback - it helps us continue to improve. If you’d like to discuss your experience further or need support, please reach out to our customer care team. We’re here to help you and your cat.

Thank you for being a caring pet parent.

Warm regards,
The Whiskas® Team

Noté 1 sur 5 étoiles

Made my cats ill since ingredients were changed have always bought wiskas for my cats…

Have always bought whiskas for my cats for decades. However, after several visits to the vets for both my cats having severe diarrhea I discover they have downgraded the ingredients. Vets concluded it was whiskas too. Lost a loyal customer. Also size has gone from 100g to 85g. And the price? Both cats fine since boycotting whiskas. Shame, they used to have a high reputation.

3 décembre 2025
Avis spontané
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Réponse de Whiskas UK

Thank you for taking the time to share your experience, Deborah. We’re truly sorry to hear about your cats’ health issues and the distress this has caused you. At WHISKAS, the health and wellbeing of pets is our highest priority, and we take feedback like yours very seriously.

We regularly review our recipes to ensure they meet the nutritional needs of cats, and any changes are made with careful consideration and in line with strict quality standards.

We would like to learn more about your experience so we can investigate further. Please reach out to our customer care team with more details - we are here to help!

Wishing you and your cats all the best,
WHISKAS Team

Noté 1 sur 5 étoiles

WHISKAS

The marketeers of WHISKAS and the 'scientists' of Waltham of WHISKAS, have now between them found yet another way of making the Mars family yet richer. After quietly reducing the pouch from 100g. to 85g. a few years ago, they have now developed a way of minimising the solid material in the pouch and making the so-called gravy make up the weight.

1 décembre 2025
Avis spontané
Logo de Whiskas UK

Réponse de Whiskas UK

Thank you for sharing your feedback, Michelle. We’re genuinely sorry to hear about your disappointment with our pouches. At Mars, we are committed to providing high-quality nutrition for cats, and we regularly review our recipes and packaging to ensure we’re meeting both pet needs and pet parents' expectations.

Please be assured that any adjustments are made with careful consideration, and our goal is always to deliver the best possible product for your pet. The nutritional value and quality of our food remain our top priorities.

Your feedback is important to us, and we will share your comments with our team. If you’d like to discuss your concerns further or have any questions, please reach out to our customer care team directly!

Kind regards,
The WHISKAS Team

Noté 4 sur 5 étoiles

Cats love

My cats love the food the veg with gravy The price is good too.

14 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

My cats simply walk away from Whiskas…

My cats simply walk away from Whiskas now, having eaten this for years. I always give the crunchy food in moderation. I just don’t know what to do now…I’m busy going through other cat foods, so far, no results!

12 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

MASSIVE RIP OFF

The price of Whiskas WAS £5 for a box of 12 packets of 100g - now it is £5 for 12 packets of 85g - I have always recycled the packets. I got in touch with Whiskas to ask why they are putting less food in the packets for the same price. They say it is order to comply with green issues and recycling. What a load of rubbish, just another big company taking people for fools. I don’t buy Whiskas anymore, it’s a rip off. My cats enjoy healthy fridge food now and look better for it.

10 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Food dye

6 cats myself.
Before they changed the ingredients and packing my cats used to have
These without any problems or anything
Since then I tried one yesterday and it looks like it has food dye in the food..
Completely different food altogether and now my cats all walk away from it and won't touch it at all.
Also I used to buy the 6 tin packs .I go through about 18 tins per week..
And even now the price used to be £3.89 for 6 tins..
Now it's around £7.50-£8.50 for the same...greed before quality

I now make my cats food from scratch myself and it'd been a huge success.. Happy cats eating good food instead of coloured dyes etc

Disgusting 🤮🤮🤮🤮🤮

28 janvier 2025
Avis spontané
Logo de Whiskas UK

Réponse de Whiskas UK

Thank you for bringing this to our attention Daniel!

We wanted to share how incredibly sorry we are that you and your cats have had this experience with our Whiskas product. Since the health and well-being of your pets and ours is our #1 priority, we design our recipes to be safe, nutritious, and enjoyable. That’s why we’d like the opportunity to look into this further and will reach out to you to get more product details.

We also appreciate your feedback regarding pricing. We will always do our very best to absorb these costs as much as possible and the quality of our ingredients remain the same cats know and love.

Best wishes, Team Whiskas

Noté 1 sur 5 étoiles

My cat died eating this.

6 janvier 2025
Avis spontané
Logo de Whiskas UK

Réponse de Whiskas UK

Bonjour Mega,

Nous sommes vraiment désolés d'apprendre la triste nouvelle concernant votre chat. Nous sommes également des parents d'animaux de compagnie et la santé et le bien-être des animaux que nous servons sont notre priorité numéro un et nous prenons très au sérieux les plaintes comme celle-ci. Pourriez-vous nous fournir vos coordonnées afin qu'un membre de l'équipe puisse vous contacter pour en savoir plus et recueillir des détails importants.

Cordialement,

L'équipe Whiskas

Noté 1 sur 5 étoiles

Whiskas tastymix pouches are basically…

Whiskas tastymix pouches are basically a disgusting mess half of which can't be got out of the packaging. I threw the last pouch away unopened in the end as my 2 cats refused to eat any more .
I will not be buying again

23 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Have they changed recipe, again?

I'm not sure of they have changed the recipe, again, but now both of ours won't touch the stuff. The boy used to wolf down a pouch but even he's turning his nose up at it...have it on reorder from Amazon and this is a new batch of 160 pouches which look like they will go to waste.

21 novembre 2024
Avis spontané
Logo de Whiskas UK

Réponse de Whiskas UK

Thank you Rob for leaving your review and we are sorry to hear that your cats refuse to eat their Whiskas.

We know that cats are very fussy creatures! Just like us, pets can be choosy about what they fancy to eat and have likes and dislikes too. It sometimes helps to tempt them a few times and serving wet food at room temperature is what they prefer.

A lot of care goes in to making our food and so it's hard to know why your furry friends are not enjoying it this time. To investigate this further, please feel free to reach out to us - we are here to help!

Best wishes, Whiskas Team

Noté 1 sur 5 étoiles

Bad experience

Both my cats have been sick and have loose stools. Whiskas tasty mix chefs choice in gravy. They are indoor cats so could only be the food. They were both sick and not well. Now better after a day and giving them alternative food. I have always trusted Whiskas but not anymore.

20 novembre 2024
Avis spontané
Logo de Whiskas UK

Réponse de Whiskas UK

Thanks for bringing this to our attention. We're incredibly sorry to hear about your experience with your cats getting sick, it must have been distressing!

As the welfare of the cats is our number one priority, we would like to investigate this incident further with our Quality team and would therefore appreciate if you contact us directly with your personal and product details so that we can assist you with this matter.

Thanks in advance and best wishes, Wiskas team


Noté 5 sur 5 étoiles

Our Maine Coon loves it!

We rescued a 4 year old Maine Coon and he was always a bit skinny and we struggled finding a wet food he'd eat (he eats his dry Concept of Life Maine Coon biscuits no problem). You hear so much about buying the most expensive quality foods for you cat which is fine.....if they'll eat it! I think I've bought just about every ultra premium brand cat food going and he eats a tiny bit then we end up throwing the rest away. My mums very old cat is equally fussy and only eats Felix Ocean Feasts but when the shop didn't have any she ended up buying some Whiskas to tide her car over until she could get some more Felix. Long story short, her cat wouldn't eat it so she bought it over for our cat to try. Well, we haven't looked back. He loves it and we now have zero waste after every meal! Thanks Whiskas

29 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Obviously none of them own a cat!

What idiot decided that they should not produce tins of whiskas cat food anymore, if it’s because of the environment?, if that’s their thinking let me tell them why they are so wrong. Pouches are messy and CANNOT be recycled, tins surprise surprise CAN be recycled.
I will never buy Whiska’s again!

28 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Whiskers are making cheaper food

Ok my cats been eating whiskers for sometime now and over the last month or so all my cats have gone off it. Its the most expensive cat food and i'm willing to pay for the best. I would like to know why has my cats turned against it ? What have you done to cut the costs?

18 septembre 2024
Avis spontané

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