The Watch Depot Ltd. Avis 

42
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 4 sur 5 étoiles

My international order had major transit issues and was returned due to a courier error. Since WWB2B relies on a third-party shipping agent, I highly recommend having your own customs clearance agent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always purchase from this watch store. They have an excellent selection of watches, all of which are of outstanding quality and offered at very reasonable prices. Among all the wholesalers I hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used this shop many times, and the staff are always incredibly kind. Recently, there was an issue with the delivery company (not the shop's fault), but the staff responded quickly and resolved... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company with extremely good service and great quality watches. They're always ready to help with anything you need from the time your order is placed right until your package arrives. Will def... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Horlogerie
  2. aussi dans
  3. Grossiste
  4. Grossiste en accessoires de sport

Écrit par l'entreprise

The Watch Depot also trades as Wholesale Watches B2B and we offer the best wholesale watch prices business to business in the EU.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

42 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,4

Tous les avis

(42)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick replies and professional…

Quick replies and professional handling…
Our Contact person Christian Gargas are always professional and handling orders og questions very fast. Thanks for a great business year 2023.

31 décembre 2023
Avis spontané
Logo de The Watch Depot Ltd.

Réponse de The Watch Depot Ltd.

Hello Hans, Thank you for your custom it is very much appreciated!

Noté 5 sur 5 étoiles

I couldn't be happier with the experience

I recently had the pleasure of partnering with Wholesale Watches for my business, and I couldn't be happier with the experience. This supplier goes above and beyond when it comes to service. Their responsiveness to inquiries is remarkable; I always received prompt and thorough answers to any questions I had, making the entire process smooth and efficient.

What truly impressed me was their diverse portfolio of products. The range and quality they offer are exceptional, catering to various tastes and preferences. Additionally, their commitment to quick shipping immediately after payment is commendable. It's reassuring to work with a supplier who values timeliness as much as they do.

One of the standout qualities of Wholesale Watches is their trustworthiness. From the start, I felt confident in their reliability and integrity. They delivered exactly what was promised, making the entire partnership experience trustworthy and reliable.

Overall, I highly recommend Wholesale Watches to anyone seeking a dependable supplier with an outstanding product portfolio and excellent service. They've set a high standard in the industry, and I'm grateful for the positive partnership experience.

21 novembre 2023
Avis spontané
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Réponse de The Watch Depot Ltd.

Hello, Thank you for your very kind review, it is a pleasure working with you, you are always very pleasant to deal with, a really good and professional customer!

Noté 5 sur 5 étoiles

Always quick replies and fast handling…

Always quick replies and fast handling and always very professional and polite. My preferred and first choice of Partner for watches.

14 novembre 2023
Avis spontané
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Réponse de The Watch Depot Ltd.

Thank you for your kind review Anders, it has been a pleasure working with you over recent months.

Noté 5 sur 5 étoiles

I've consistently chosen this company…

I've consistently chosen this company for my watch purchases, and the service has consistently been excellent. Every batch of watches arrived punctually and in impeccable condition. Christian was consistently responsive and helpful with any inquiries I had.

14 novembre 2023
Avis spontané
Logo de The Watch Depot Ltd.

Réponse de The Watch Depot Ltd.

Thank you for your kind review, it has been a pleasure working with you.

Noté 5 sur 5 étoiles

Great company!

I very rarely write reviews but this company I can honestly say I am proud to be doing business with them, the responses are quick the customer service is excellent and not to mention the delivery is exceptional. I have placed an order and I can guarantee it will arrive next day!

31 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Rubish site they send the item you wait…

Rubish site they send the item you wait 3 weeks after them and you have to pay taxe coz they lie to you they have the depo in irland
Rubish

27 janvier 2022
Avis spontané
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Réponse de The Watch Depot Ltd.

Hello Anca,

Sorry to hear you are unhappy regarding our service, I can see you placed your order on 06.01.2022, the warehouse would have received your order on 07.01.2022 and your order was delivered on 27.01.2022 which was 14 working days later, please bear in mind your parcel was with UPS and customs until you had paid your import duties and taxes.

We did explain everything to you at the time and have e-mailed the transcript of our conversation over to you since your e-mail to us however we have not had a response from you since Thursday 27.01.2022 therefore we are now leaving a response via Trustpilot to your review.

I am sorry if you had not understood our advice at the time, please go through the transcript of the conversation and you will see we advised you correctly.

We have a warehouse in the EU and in HK which any of our present customers can verify as many of them receive orders from both warehouses.

Best regards
Paul

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service, always has the stock we need quick shipments. a must for any business

23 décembre 2021
Avis spontané
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Réponse de The Watch Depot Ltd.

Hello Claire, thank you for your kind feedback we really do appreciate your business. Merry Christmas. Paul

Noté 5 sur 5 étoiles

Excellent service

Excellent service! Very fast shipping! Great communication! Happy to do business anytime. Highly recommended! 5 star.

22 décembre 2021
Avis spontané
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Réponse de The Watch Depot Ltd.

Hello Mustafa, Thank you for your kind review, it has been a pleasure working with you in recent months. your business is very much appreciated. all the best for the upcoming year.

Noté 5 sur 5 étoiles

Great as always i have been using these…

Great as always i have been using these for a while now and process large amounts of orders and never had an issue, Christian is great to deal with and all my order are made on time. This is now my go to supplier for all my watches.

22 décembre 2021
Avis spontané
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Réponse de The Watch Depot Ltd.

Hello Martha, Thank you so much for your kind review, you have been a real pleasure to work with over the recent months, I hope we can continue to be your go to supplier and we will do our upmost to maintain our standards. have a lovely Christmas.

Noté 2 sur 5 étoiles

Shipping took far to long

Shipping took far to long. On the site they don’t show watches are out of stock till you pay then they informed me over a week after ordering.

22 décembre 2021
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Réponse de The Watch Depot Ltd.

Hello Christina, Very sorry to see you are unhappy with our service, the shipping time frame you expected was unrealistic at this busy time of the year, you wanted delivery of the order within 8 working days in the Cayman Islands, we state on our web-site delivery is usually 10-12 working days however can be longer at busy times of the Year and Christmas is the busiest time of the year, Your order is due for delivered by UPS on Friday 24.12 therefore in total having taken 12 working days. in regards to stock yes there were some models which were out of stock in which we issued a full refund on the same day after your refund request, we do state on our web-site in our FAQ's models can be out of stock and either a customer selected replacement can be sent or a refund for those watches issued.

Having checked the tracking information for this shipment the order was received on 23.12 therefore took 11 working days in total.

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. Shipping was even faster than I expected. Watch arrived and was even more beautiful than the pictures. Thank you so much

4 novembre 2021
Avis spontané
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Réponse de The Watch Depot Ltd.

Hello Jerome,

Thank you for taking the time to leave us a review, your custom is very much appreciated.

Best regards
Paul

Noté 5 sur 5 étoiles

I bought from them so many times

I bought from them so many times, over 100k in products, never had a problem, Paul is super friendly and helpful.

15 octobre 2021
Logo de The Watch Depot Ltd.

Réponse de The Watch Depot Ltd.

Hello David, thank you for taking the time to leave a review, your custom is very much appreciated and you are a pleasure to work with.

Best regards
Paul

Noté 1 sur 5 étoiles

Still waiting after 3 weeks for order…

Still waiting after 3 weeks for order to be shipped.

10 octobre 2021
Logo de The Watch Depot Ltd.

Réponse de The Watch Depot Ltd.

Hello Reynaldo,

Sorry there was a delay in shipping, we did however keep you informed, there was an electric shortage in Hong Kong for the one week which resulted in a one working day week for the warehouse (this was the same for all companies and was imposed by the government) and then the following week there was a national holiday, your order was placed at the beginning of the first week, two weeks later when the situation was back to normal we dispatched your order within two days and it was received several days later meaning the total waiting time was 3 weeks, this was not normal circumstances and we worked very quickly with your order having dispatched it within 3 working days in the warehouse given there was a large backlog of orders.

Again sorry for the delay and thank you for your custom.

Best regards
Paul

Noté 5 sur 5 étoiles

Super selection of watches and a speedy…

Super selection of watches and a speedy service. Our first-choice supplier for luxury designer watches

17 septembre 2021
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Réponse de The Watch Depot Ltd.

Hello Elliot,

Thank you for your kind review and continued custom, your business is very much appreciated.

Best regards
Paul

Noté 5 sur 5 étoiles

Good services by the Watch Depot

Good service. They do what they promise. Delivery always in time.

30 août 2021
Logo de The Watch Depot Ltd.

Réponse de The Watch Depot Ltd.

Hello Sjoerd,

Thank you for your kind review and continued custom, your business is very much appreciated, I hope we can continue to support your business for a long time to come.

Best regards
Paul

Noté 5 sur 5 étoiles
Logo de The Watch Depot Ltd.

Réponse de The Watch Depot Ltd.

Hello Christian,

Thank you for your kind review and continued custom, your business is very much appreciated, you have been a pleasure to work with over the past 8 months, I hope we can continue to help support your business.

Best regards
Paul

Noté 5 sur 5 étoiles

All fine

All fine. Quick shipping. And friendly Support.

16 juillet 2021
Logo de The Watch Depot Ltd.

Réponse de The Watch Depot Ltd.

Thank you DS Watches for your review.

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