Wickes - Aylesbury Avis 

Denise help a lot thank you even with her crouches

I went to Wickes the other day to find a new signature colour for the outside of my house. I walked into the store and was immediately met with a radiant worker, Denise, who helped me find the right colour after I had explained to her what my vibe was. I can not be more ecstatic at the amount of workers who know how to do their job. This is a new for me, everywhere I go I get met with attitude and rude comments, but she was so calm and spoke to me like a human. After picking out my colour she checked me out and I am so happy with the paint I got, when leaving she told me "Have a good day!" and I was pleased with her service and hospitality.

I went to wickes yesterday to get some paint and new decking floor for my patio when i walked in i was greeted by a lovely employee named Denise she was very polite and gave loads good suggestions on which would go well I was very pleased with her attitude towards good hospitality

We've just had our bathroom completed with Chloe Folds from the Aylesbury store helping us design it, and Wickes approved fitters carrying out the work. We're very very happy with the result, the design process with Chloe was great and she really took the time to double check things and thought of extra details and that would be important not to miss. She was on hand to discuss any changes or concerns we had which was a reassurance to us given that we were spending what was for us quite a lot of money on the project. The bathroom fitters (Andy and Matt) were really good as well, they tidied up as they went and got things back useable as possible at the end of each day, minimising the inconvenience to us. As and when we can afford to redo our kitchen, we would definitely approach Chloe again for design help! Thanks very much.

I had a great experience in the Aylesbury store. I had a very helpful young man called Joe who showed me where items were and helped me to the car afterwards

A truly professional and friendly service. Click and collect app easy and goods ready when I got there. No wait and friendly staff. I was even offered by Dave operations if I wanted help which I accepted as was a heavy load of compost. Great experience from beginning to end. I ALWAYS by my goods here because the staff know what they are talking about and give good advice, whereas other DIY stores employ inexperienced people in my view.

What a great bunch of people will use them again as standard good job guys and girls see you soon.

Needed some wood to put up a curtain pole. A staff member was there to help me pick the wood I needed

Always have what I need for decorating. Staff are very knowledgeable about paint and always give me the advice I need.

Shop here regularly and it’s always a good experience. Staff are really good and helpful

Very pleasant experience today with the help of a young lady called Denise who was very helpful and informative. 🤩

Reference Denise.
I was served efficiently from start to finish and the goods were delivered on time. Thank you.

Great service when ordering a lot of building material and arranging the delivery. It was a lot to go through and took time but Danielle was very patient and didn’t make me feel rushed. Thanks

Katrina Burton the designer in the Aylesbury branch was absolutely excellent. Got everything correct.always on hand for me to contact and coordinated everything spot on. Would have been 5 stars were it not for the delivery of the actual kitchen. Driver was not happy he had to park a little bit away from my home, he was all for rescheduling with a different vehicle and this would have held up the whole project. Luckily, my builders were here to challenge him and carry kitchen in themselves.

Good communication from the planning to the delivery and installation.
Katrina listened to our ideas and came up with a lovely design.
John the installer was very good at communicating, prompt and a joy to work with. On delivery some items were missing but John reordered items that were then delivered promptly.

Due to a big project at home, have had to visit the store 6-7 times this week and have had the pleasure of being served by some wonderful colleagues in store to help us out. Special mention to Kim, who was outstanding! Thanks you all and Kim

Went into wickes yesterday evening this lovely young lady behind the till had great customer service and was very friendly.

Contacted via the community programme for a local charity, visited store, staff welcoming and helpful. Really appreciate your support and your kindness. 5* customer service!

Martin has been incredibly helpful with designing our new kitchen. Highly recommend.

Visited to buy bespoke paint - staff member stopped what she was doing to help me - gave excellent advice and mixed paint swiftly. Polite friendly nd helpful staff member - well done