I go to Wickes regularly for DIY supplies. At the Bedford branch Wickes have a 'Golden Girl'. Dawn is always ultra helpful, she is also knowledge about all things DIY, she is bright, breezy, kind and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRiverfield Drive, Perkins Road, Bedford Buckinghamshire, MK41 0UE, GB
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Lisez les avis des autres
Would give 0 stars if this was an option. Company only interested in selling itms, not their customers! From delivery, customer service centre, right through to senior management poor customer servic... Voir plus
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J R HAYES ELECTRICAL LTD was severed bu dawn very professional and helpful got me a good deal and a pleasure to be severed by her. A credit to wicks bedford branch
L'entreprise a répondu
I must say that the staff are fantastic at the Bedford store. Kirsty, James M & Micheal have an incredible knowledge base and will always go the extra mile. They show kindness and incredible attention... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Bedford
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, Royaume-Uni
- +441234271569
4,9
Excellent
162 avis
Demande des avis aux clients
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Excellent service from Zoe at Wickes…
Excellent service from Zoe at Wickes today. Very efficient and helpful.
30 avril 2026
Avis spontané
Réponse de Wickes - Bedford
We're happy to hear that you received excellent and efficient service from Zoe. Thank you for your positive feedback; we appreciate it greatly. -AK
A big shoutout to KIRSTY at the Bedford…
A big shoutout to KIRSTY at the Bedford Branch for her help today. She was most knowledgeable and gave he good advice which enabled me to complete my order . An asset to the company.
29 avril 2026
Avis spontané
Réponse de Wickes - Bedford
Hi Dawn, We are pleased to hear that you had a great customer experience by being served by our colleague Kirsty when you visited our store in Bedford. We appreciate your business.
Billy at Bedford Wickes
We cannot recommend Billy at the Bedford Wickes highly enough! He recently helped us design our dream kitchen, and the entire experience was fantastic from start to finish.
What really stood out was Billy’s incredible patience and expertise. We ended up changing our minds on the layout and finishes three different times, but Billy never missed a beat. He remained professional, calm, and was more than happy to go back to the drawing board to make sure every detail was perfect for us.
He provided excellent advice throughout the process, pointing out practicalities we hadn't even considered while ensuring the aesthetic stayed exactly what we were looking for. He made what could have been a very stressful project feel incredibly easy.
If you’re looking for a designer who is knowledgeable, easy to work with, and truly listens to what you want, go see Billy!
7 avril 2026
Avis spontané
Réponse de Wickes - Bedford
Hi, Mrs Mills. Thank you for taking the time to share your review with us. We are really pleased to see that your design consultant, Billy, was fantastic from start to finish. We're happy to see that, Billy, was patient, professional and knowledgeable making sure you got the exact design you were looking for. Thank you again for your kind feedback. - Scott H
Fantastic service from Dawn every time…
Fantastic service from Dawn every time I visit, a credit to the store
15 avril 2026
Avis spontané
Réponse de Wickes - Bedford
We appreciate you taking the time to share your positive experience. We're so glad you were happy with the service you received from Dawn. -Summer M
Excellent service from Dawn
Excellent service from Dawn, patient and professional to ensure the right sealant was purchased. Thanks
6 mars 2026
Avis spontané
Réponse de Wickes - Bedford
Hi Steve, Thanks for taking the time leaving your review. We're happy to hear that Dawn was able to help you find the correct item you needed. Thanks again for the kind feedback. -JL
Very good experience.Zoey and James…
Very good experience.Zoey and James have been very helpful in general.I had to visit quite a few times due to not being able to collect on time and they were very helpful.In general my experience is not very good in other wickes.
Well done Zoey and James
11 avril 2026
Avis spontané
Réponse de Wickes - Bedford
Hey Asma, thanks for your five-star review, and I'm delighted that Zoey & James were super helpful throughout your visit to our Bedford store! - Dylan
THANK YOU ZOE AND ENYI !!!
I would like to say a very big THANK YOU to Zoe and Enyi for their excellent customer service. It's good to know there are such kind and considerate people about!!!
WELL DONE 👏
3 avril 2026
Avis spontané
Réponse de Wickes - Bedford
Hi Peter,
We appreciate you taking the time to leave us your feedback. We're so glad to hear that you received excellent customer service and found Zoe and Enyi kind and considerate. -Ellysse
Réponse de Wickes - Bedford
Hi Grzegorz.
We appreciate you taking the time to leave us this five star review! We are so glad you found our staff friendly. - PP
Great experience
Great experience, Wickes in Bedford was served by Zoe who was very helpful and knowledgeable, will definitely visit again
14 mars 2026
Avis spontané
Réponse de Wickes - Bedford
Hi Gennaro, We appreciate you sharing your positive experience. We're happy to hear that you found Zoe helpful and knowledgeable. We look forward to your next visit! -SM
It started off so well, then went downhill
It started off so well: we had a home consultation with Billy who appeared to take note of all we said. Primarily, we wanted to modify our quite small, inefficiently designed, bathroom and make it appear bigger. Then we had an in-store presentation which gave us a lot of information. Afterwards I realised one of the proposals would simply not work and that's when things went downhill. Instead of simply working on my email, another meeting would be necessary and it was so difficult to schedule a date. Weeks went by and the meeting was then further postponed. In that same timeframe, we researched reviews on Wickes and concluded we really should not do business with the company. We've wasted a lot of time and effort, but thankfully, we haven't invested any money. We're now liaising with another company.
1 mars 2026
Avis spontané
Réponse de Wickes - Bedford
Hi D of T, We appreciate you sharing your experience. We're sorry to hear about the scheduling difficulties and that a proposal didn't meet your needs, leading you to discontinue the project. I have requested further information if you are able to provide this for us. - Sean
Very professional
Very professional, stress free experience and I am confident everything will be done as I need. Billy is absolutely fantastic and very pleasant.
11 mars 2026
Avis spontané
Réponse de Wickes - Bedford
Hi Jasprit. We appreciate you sharing your positive experience! It's great to hear that you found Billy professional and stress-free. We're glad you're confident in our work. - Sean
Good initial appointment, no contact after!
We had a great meeting with a chap called Billy at Bedford branch, we were happy with what had been offered and except for a couple of details were happy to proceed, that was on Saturday 28th Feb, it is now Saturday 7th March and we still have not hear from anyone (B&Q responded the day after our initial appointment with them)
Disappointing to not hear from your team, off to Wren Kitchens this afternoon!
28 février 2026
Avis spontané
Réponse de Wickes - Bedford
We appreciate you bringing this to our attention. We're sorry to learn about the lack of communication following your meeting. We have requested additional information, so we can get this looked into further for you. Thanks for your feedback. -AK
New Kitchen from Wickes
Excellent service from Wickes Bedford with designer Melanie and installer Scott. Very helpful and professional at all times. Follow ups and notifications from Wickes system detailed and accurate.
Very happy with our new kitchen.
16 février 2026
Avis spontané
Réponse de Wickes - Bedford
Hey there, thanks for your five-star review, and I'm delighted that Melanie and Scott were first class throughout your kitchen design and installation experience. It makes us proud you're happy with the kitchen, enjoy your new space! - Dylan
Bathroom
Billy was very welcoming,explained everything in detail,
Made me feel very relaxed no pressure
13 février 2026
Avis spontané
Réponse de Wickes - Bedford
Hi Christine, Thanks for taking the time leaving your review. We are happy to hear that Billy was able to help you and explained everything for you making it an easier process for you. Thanks again for the kind feedback. -JL
What a lovely young man really helpful…
What a lovely young man really helpful and very funny
Lovely experience thank you
12 février 2026
Avis spontané
Réponse de Wickes - Bedford
Hi Barbara.
We appreciate you sharing your experience. We're so happy to hear that our team member was helpful and funny, and that you had a lovely experience.- PP
Réponse de Wickes - Bedford
Hi Mike, Thanks for taking the time leaving your review. We are happy to hear that Dawn was able to help you in your local store and provide the service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL
Really straight forward and easy, would recomend .
From the very moment we went to Wickes about getting a Kitchen, we have been pleased.
Our designer Mr Billy Wood has been amazing.
He came round to measure up and talk about what we wanted. We felt at ease, he was friendly, very knowledgeable, professional and approachable.
He listend to our remit and designed our perfect kitchen....he really listened to what we had to say. Suggesting one or two things that we went with. It has been such a pleasure having him work for us on our kitchen. He's has been fabulous, not pushy. He just wanted to do the best job for us as customers ( as we think he does for everyone ) A very nice young man and a credit to the Wickes team.
Our kitchen is ALMOST completed and we've been so excited at every stage.
We got our own fitters who've done an awesome job.
Thank you so much Billy Wood. 10* treatment.
8 décembre 2025
Avis spontané
Réponse de Wickes - Bedford
Hi Mrs Julie Esposite, we appreciate you taking the time to share your kitchen design experience. We're so glad to hear that our design consultant was friendly, knowledgeable, and created your perfect kitchen while respecting your needs. It's great to know that you are excited about your almost completed kitchen. Thank you for your kind words. -LG
Great service!
Great service!
Dawn went above and beyond to help us today! Very impressed with our experience.
6 février 2026
Avis spontané
Réponse de Wickes - Bedford
Hi Maura Grumley, We appreciate you sharing your experience! We're so glad to hear that you received great service and that Dawn exceeded your expectations. -LC
Very helpful
Dawn made my return of unwanted electrical equipment simple and then , together with her lovely colleagues helped me to find the emergency lights I needed .
Excellent service
30 janvier 2026
Avis spontané
Réponse de Wickes - Bedford
Hi EM,
We're happy to hear that the return process was simple and that Dawn could assist you in finding the emergency lights. Thank you for your positive feedback! -Ellysse
Great store
Great store, always have everything, very helpful staff. Dawn is always happy to help you with a cheerful attitude.
23 janvier 2026
Avis spontané
Réponse de Wickes - Bedford
Hi Richard.
We appreciate you taking the time to leave us such wonderful feedback. We're happy to hear that our staff is always ready to help you.- PP
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