I had my new kitchen designed by Mark James at Wickes in Bournemouth and couldn't have been better looked after. He listened to what I wanted and the result couldn't have been better, in fact all the... Voir plus
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Établissement
Changer d'établissement891-895 Ringwood Road, Unit 1, Turbury Retail Park, Bournemouth Dorset, BH11 8LL, GB
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Lisez les avis des autres
I have recently used the click and collect facility a few times with this company at the Bournemouth branch and have to say how easy and quick it was. The staff at the store were friendly and helpful... Voir plus
L'entreprise a répondu
A very positive start on our journey for a new kitchen, Mark phoned us to ensure appointment was still convenient. Arrived on time, a very professional at all times. He listened to what we wanted to a... Voir plus
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Went to our local Wickes to purchase some tools to get the garden into shape. Found everything needed as the aisles were clearly marked and prices were reasonable. Store was exceptionally clean and t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Bournemouth
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
891-895 Ringwood Road, Unit 1, Turbury Retail Park, Bournemouth, Dorset, BH11 8LL, Royaume-Uni
- +441202590709
4,1
Bien
47 avis
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Great experience with Mark James who…
Great experience with Mark James who helped plan my kitchen from start to finish as well as visit my flat to check measurements. He was flexible, patient, knowledgeable and from just two appointments, I have an affordable, stylish kitchen booked in. Would highly recommend.
12 octobre 2024
Avis spontané
Réponse de Wickes - Bournemouth
Hi, Laura. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Mark, was great from start to finish. Thank you again for your kind feedback. - Scott H
Well done Wickes
We had three companies quote for our new kitchen and decided that Wickes offered the colour and best guarantees that we wanted.We visited the Bournemouth store and Jane set up a home visit with designer Mark James who listened to our requests and also gave us some really useful guidance. After producing and agreeing the design and quotes WE decided to make substantial changes. Mark was amazing he redesigned and re quoted really quickly and managed to offer two new alternatives and we now have a beautiful kitchen which looks wonderful. Thanks Mark for your expertise and patience! We were so impressed he has also designed our new ensuite. He also recommended Crafted Carpentry for the installation, Pete, Carl and the team were superb there was a huge amount of restructuring to do they arrived early each day and guided us through each step they really are professional and always cleaned before they left. Once again thanks to all and would thoroughly recommend you to anyone thinking of a new kitchen.
19 septembre 2024
Avis spontané
Réponse de Wickes - Bournemouth
Hi John, thanks for taking the time to share this feedback, we are pleased to hear that all involved in your new kitchen project done a great job from start to finish, we appreciate you taking the time to let us know. RD
Good products and availability but sullen service.
Good products and availability.
Sullen and bored service from staff .
I called at Bournemouth store mid afternoon on Monday. Female assistant did not inspire me ,could not smile . Not a welcoming experience. As an apparent afterthought wished me a good day.
Observed a male employee loading a mature lady’s trolly with bags of stone on request but appeared to leave her to push the trolley?
14 octobre 2024
Avis spontané
Réponse de Wickes - Bournemouth
Hey Mike, thanks for your valuable feedback, and I'm sincerely sorry your experience in our Bournemouth store was not the service we aim to provide. I will certainly feed this back so we can improve on this going forward. - Dylan
Tom was very helpful
Tom was very helpful, knowledgeable and friendly, so we were put at ease right away. He gave us lots of options and didn't try to sell anything we didn't want or need. He backed the showroom visit up with a home visit, where he came up with a couple of fresh ideas. Although we haven't had anything installed yet we are very happy with the service we've had so far.
14 septembre 2024
Avis spontané
Réponse de Wickes - Bournemouth
Hey Rob, thanks for your five-star review, and I'm delighted that Tom was super helpful in our Bournemouth store! - Dylan
Kitchen planning appointment …
I recently had a kitchen planning appointment with Tom Burt at Wickes Bournemouth store and was very happy with my experience.
Tom was very professional and knowledge. Took time to listen to my ideas, made helpfully suggestions and came up with a great design for my kitchen.
I do hope installation and aftercare will be as smooth as planning appointment.
Great planning appointment as well as great price !
7 septembre 2024
Avis spontané
Réponse de Wickes - Bournemouth
Hello Olga, thanks so much for your positive review regarding the incredible service you receive from Tom in our Bournemouth store. It makes us very proud to hear that Tom was able to design your dream kitchen, enjoy your new space! - Dylan
My kitchen is now amazing so pleased…
My kitchen is now amazing so pleased with it.From planning to fitting and finishing.The whole operation went really well.special thanks to Mark James who planned it all and Wayne the fitter.
19 juillet 2024
Avis spontané
Réponse de Wickes - Bournemouth
Hi Helen, thanks for taking the time to share this feedback, we are pleased to hear that Mark provided you with a great service from start to finish and that Wayne done a great job fitting, we appreciate you taking the time to let us know. RD
Extremely dissatisfied with Wickes
Extremely dissatisfied with Wickes' damaged product, unresponsive customer service, and rigid, unfair delivery policies. Will not shop here again.
17 août 2024
Avis spontané
Réponse de Wickes - Bournemouth
Hey AP, thanks for your valuable feedback, and I'm sincerely sorry to hear about your delivery situation. If you can please reply back to the private message I've sent you on trustpilot, we can then investigate this further. - Dylan
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