Wickes - Catford Avis 

296
•
TrustScore 4.5 sur 5

4,3

7 Catford Hill, Catford London, SE6 4NU, GB

•

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Awful experience. I asked a short Italian lady where the fuses are. She was extremely unhelpful and rude. I asked for her name to make a complaint, she refused. I’ll never go back here horrible custom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to purchase a storage box in Catford the associate who i asked for help couldnt help and was ery unwilling to help. The security guard was the person who helped he found out where the item i w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic customer service received today from Ian at Wickes Catford. Ian helped me process both a return and a new purchase. I found Ian to be polite, professional, very knowledgeable and court... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Catford

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 7 Catford Hill, Catford, London, SE6 4NU, Royaume-Uni

  • +442086909872

4,3

Excellent

TrustScore 4.5 sur 5

296 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(296)

14 688 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

George Carter Allen was fantastic…

George Carter Allen was fantastic through the process. Really collaborative and helpful with all questions and queuries. Enjoyed working with him to get the best bathroom possible in our budget, even with some very particular requests from our side.

11 octobre 2025
Avis spontané
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Réponse de Wickes - Catford

We appreciate you sharing your feedback. We are delighted to hear that you had a collaborative and helpful experience and that we could assist you in creating the best bathroom possible within your budget.
- PP

Noté 5 sur 5 étoiles

Excellent deliveries

Excellent deliveries, will order again. Drivers are helpful, leave large deliveries in porch.

25 septembre 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Fiona, we're happy to hear that you had an excellent delivery experience! Thank you for letting us know, and we appreciate your order. -LG

Noté 5 sur 5 étoiles

Milton - Catford store Exceptional customer service

I generally find it quite difficult to get assistance when I visit the Wickes store in Catford, but my latest experience was completely different thanks to Milton.

Milton provided truly exceptional customer service and was a tremendous help to us during our visit . His proactive attitude and genuine desire to deliver a great service, Something I had not experienced on previous visits made all the difference.

Thank you Milton for your excellent advice and assistance today. I sincerely hope Wickes recognises your effort and hires more dedicated staff like you in the future. Much appreciated 😊

3 octobre 2025
Avis spontané
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Réponse de Wickes - Catford

Thank you for taking the time to share your review. We are glad that Milton provided exceptional customer service and was a great help. -AK

Noté 5 sur 5 étoiles

Bathroom renovation-Following the recent renovation of our…

Following the recent renovation of our bathroom we found all the staff we encountered at Wickes to be friendly and helpful. In particular we would like to thank George Carter-Allen, Design Consultant at Wickes Catford Branch, for his considerable help, undoubted expertise and going the extra mile for us I.r.o. this project. We have no hesitation in recommending both Wickes and George.

3 octobre 2025
Avis spontané
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Réponse de Wickes - Catford

We appreciate you taking the time to share your experience. We're happy to hear that the team including George Carter-Allen was friendly and helpful and that you received considerable help and expertise. We value your recommendation and hope you enjoy your new bathroom for many years to come. -AK

Noté 5 sur 5 étoiles

Great service in Catford

Shane in the Catford branch was brilliant. Friendly and helpful, checked the quality of everything as he loaded it into my car for me. My visit was quick and efficient.

29 septembre 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Mr C,

We appreciate your kind words about the service you received from Shane. It's great to hear that you found them brilliant, friendly and helpful. Thank you for sharing your experience.

-Ellysse

Noté 5 sur 5 étoiles

Great experience from start to finish.

Great experience from start to finish.
Made order online for fencing, picked my date for delivery. Communication of delivery times was great. Delivery drivers arrived with delivery on time and took great care with my order. No issues or problems. I’m a happy customer.

26 août 2025
Avis spontané
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Réponse de Wickes - Catford

Hi, Lolli. Thank you for taking the time to share your review with us., We're delighted to see your happy with your delivery experience. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

All delivered on time

28 septembre 2025
Avis spontané
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Réponse de Wickes - Catford

Hi, Thank you for taking the time to share your review with us. I'm happy to see that your order was delivered on time. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Customer service is very excellent

Customer service is very excellent

27 septembre 2025
Avis spontané
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Réponse de Wickes - Catford

Hi, Cordel. Thank you for taking the time to share your review with us. We're really happy to see your pleased with the customer service you received. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Was in the shop on Wednesday and I…

Was in the shop on Wednesday and I would like to applaud shane. He was very helpful,provided me with all the information I needed on products and also directed me towards it. I will most definitely continue buying from yourselves!

24 septembre 2025
Avis spontané
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Réponse de Wickes - Catford

Hi, Shaqz. Thank you for taking the time to share your review with us. We are really pleased to see that Shane was helpful, friendly and knowledgeable during your visit, Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Excellent customer service

Ian was incredibly helpful and knowledgeable when I visited the Catford Wickes store. He took the time to help me find exactly what I needed and gave great advice. Really friendly and professional — excellent customer service!

17 septembre 2025
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Réponse de Wickes - Catford

Hey Ms Brown, thanks for your five-star review, and I'm glad you enjoyed the service from Ian in our Catford store. - Dylan

Noté 5 sur 5 étoiles

Fantastic customer service

Went to this Wickes store in Catford by chance and needed assistance. Without hesitation I was served by Mags; assisted by Levi who was very knowledgeable and guided me with the correct items I needed. Ben assisted me with valuable advice about my order and delivery details to completion. Received our delivery the next day; again the delivery driver was very friendly polite and assisted with the delivery. The customer experience I received from the whole team collectively will see me return for future purchases.

28 août 2025
Avis spontané
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Réponse de Wickes - Catford

We appreciate you taking the time to share your experience. We're happy to hear that you received great assistance and valuable advice from our team. We're also glad the delivery driver was friendly and helpful. Thank you for your positive feedback; we look forward to your future purchases. -AK

Noté 5 sur 5 étoiles

Wickes delivery service … second to none!

The Wickes delivery service is one of the greatest bargains out there in the new world of having everything coming to your door. We had 20 sacks of garden compost delivered for just £4! I could even have chosen next day delivery for the same price. When it arrived it was loaded carefully, quickly and tidily to my front garden. So good we did the same again a week later!!

25 août 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that you found our delivery service to be a great value! It's wonderful to know that your compost delivery was so efficient and convenient. Thank you for sharing your positive experience with us. -AK

Noté 5 sur 5 étoiles

My order and delivery from Wickes of Earth and stones was done in minutes!

My order and delivery from Wickes of Catford, were excellent. They came early, unloaded in the space I cleared in front of my house and were done in a matter of minutes. Great service on both occasions and I’ll be ordering from them again because of this.

4 août 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that your order and delivery experience was excellent! It's great to know the service met your expectations, and we appreciate your intention to order from us again. Thanks for your positive feedback. -AK

Noté 5 sur 5 étoiles

Great product

Great product, bought good quality manure really cheaply. Used in my garden with good results for my plants and vegetables

22 août 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that you found our product to be of great quality and value! It's wonderful to know that it has helped your plants and vegetables thrive. Thanks for your feedback. -AK

Noté 5 sur 5 étoiles

Tiles

Very helpful and knowledgeable. Great service.

21 septembre 2025
Avis spontané
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Réponse de Wickes - Catford

Hi, James. Thank you for taking the time to share your review with us. I'm happy to see you received great service. Thanks again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Magnificent Milton

My wife and I went into Wickes Catford needing two items to repair our bathroom taps and bathroom light. But we’re not especially DIY-savvy and couldn’t find the products we were looking for. Milton, however, went the extra mile, helping us to locate the items and work out the correct sizes. He was warm, helpful and gracious and we really appreciated his assistance. Absolutely first-class customer service. Thank you!

20 septembre 2025
Avis spontané
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Réponse de Wickes - Catford

Hi, Tom. Thank you for taking the time to share your review with us. I'm really pleased to see that Milton was able to help you locate the correct items and work out the right sizes. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Delivery was on time and professionally…

Delivery was on time and professionally undertaken.

8 août 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 5 sur 5 étoiles

I came into your store and was looking…

I came into your store and was looking a little lost and a lovely helpful lady called Margarita came to my rescue. She helped me find what I was looking for. She was very friendly and knowledgeable wish more staff in shops are like her .

18 septembre 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Lorraine,

We appreciate you sharing your experience. We're happy to hear that Margarita was helpful and friendly. We're glad they could assist you in finding what you were looking for.

-Ellysse

Noté 5 sur 5 étoiles

Visited the store today and was greeted…

Visited the store today and was greeted by Raeesah, who was able to assist me on my purchase. Found Raeesah to be highly approachable, informative and knowledgeable.
Thank you for your help Raeesah, it was much appreciated.

18 septembre 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that you found our Raeesah approachable, informative, and knowledgeable during your visit. We appreciate you taking the time to share your positive experience!
- PP

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