Wickes - Eastbourne Avis 

162
•
TrustScore 4.5 sur 5

4,5

1 Hammonds Drive, Eastbourne East Sussex, BN23 6PW, GB

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Noté 5 sur 5 étoiles

From start to finish they were very professional. Once we had decided to revamp our bathroom , our builder suggested Wicks for the job. Coco, the design consultant, visited our house then came back... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From day 1 Colleen Astridge at Eastbourne branch of Wickes was very professional and helped us through the design and layout of our new kitchen The kitchen chosen was the Intelliga Esker in Azur... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

10 Year kitchen Guarantee! Beware !! Bought a top of the range kitchen, not your off the shelf type number. For the security of a guarantee on the units especially when spending an awful lot of mon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Coco Astridge at Wickes has gone above and beyond to secure me a high quality kitchen at an extremely competent price. Delivery and installation are upcoming and I am grateful to Coco for her advice a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Eastbourne

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 1 Hammonds Drive, Eastbourne, East Sussex, BN23 6PW, Royaume-Uni

  • +441323431631

4,5

Excellent

TrustScore 4.5 sur 5

162 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(162)

14 656 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Wickes Eastbourne kitchen

The salesman (Rob) at Eastbourne store was very helpful not too pushy but knowledgeable. He came to house and listened to what we required and made plans to our wishes. The delivery and fitting of kitchen was all very good. The kitchen fitter (Paul) was excellent . Would highly recommend wickes for new kitchen.

28 juillet 2025
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Réponse de Wickes - Eastbourne

We're happy to hear that you found Rob at our Eastbourne store helpful and knowledgeable and that he listened to what you required. It's great the kitchen fitting done by Paul was very good. We appreciate your recommendation of Wickes for new kitchens. -AK

Noté 5 sur 5 étoiles

Wickes surprised me!

The design consultant Coco was extremely helpful and came up with really good ideas that we hadn't thought of.

5 juillet 2025
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Réponse de Wickes - Eastbourne

Hi Christopher, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Coco in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Visited the Eastbourne branch and Coco…

Visited the Eastbourne branch and Coco helped to design a en suite bathroom for us. It’s not been delivered yet but so far the process has been great. Coco has been very helpful and professional despite us keep changing our mind on things. Thank you Coco!

5 juillet 2025
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Réponse de Wickes - Eastbourne

Hi Sarah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Coco in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Amazing customer service

Visited Wickes Eastbourne, East Sussex, lovely assistant Daryl helped me find the items I needed & then offered to load it into my car. Lovely helpful, polite guy & a credit to the store

3 juillet 2025
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Réponse de Wickes - Eastbourne

We're happy to hear that you had such a positive experience! It's great to know that Daryl was so helpful and polite. We appreciate your feedback and thank you for sharing-GS

Noté 5 sur 5 étoiles

Wicks kitchen fitted

I had a wicks kitchen put in the kitchen was of high quality wicks were very helpful the installation was by clemilson the kitchen was put in very well and very quickly the designer hadn't quite got measurements right and clem sorted it straight away nothing was to much trouble they are very polite and hard working and an excellent team and I would highly recommend you use them

20 juin 2025
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Réponse de Wickes - Eastbourne

We're happy to hear that you are pleased with your new kitchen designed in our Eastbourne branch and the installation. We appreciate your positive feedback regarding the clemilson team's politeness, hard work, and problem-solving skills. We are sorry to hear that the designer had got some measurements incorrectly, however glad the installation team were able to assist and resolve! Thank you for recommending our services!
-AF

Noté 5 sur 5 étoiles

Great friendly service 👌🏻

I walked in not having a clue what I needed, walked out with the right product, at a great price, with really friendly, helpful and non patronising service. Simple things make me happy as a consumer, these are those!! Steve F and his colleague gave top top service.

16 juin 2025
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Réponse de Wickes - Eastbourne

We really appreciate you taking the time to provide us with your feedback.! We are delighted to hear that you had such a positive experience in our store, and that Steve and the team were so helpful!
-AF

Noté 5 sur 5 étoiles

We have not had our bathroom delivered…

We have not had our bathroom delivered yet but as far as the design and sales went I can highly recommend a visit to coco in store.
Coco is very and knowledgable and helped us create a small bathroom. I have been very impressed with our visits in store and look forward to receiving the new bathroom

14 juin 2025
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Réponse de Wickes - Eastbourne

Hi Sally, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Coco in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

2 young chaps were great help …

Carlo was an excellent help in choosing which timber I should use for my extension. He called his friend Ed in for extra help also and they both gave a great service!

11 juin 2025
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Réponse de Wickes - Eastbourne

We're happy to hear that you received excellent assistance from Carlo in choosing the timber for your extension and Ed coming to assist with extra help. We appreciate your positive feedback on the service you received-GS

Noté 5 sur 5 étoiles

Fantastic kitchen fitters (Clem & Lyndsay)

We designed and ordered our kitchen through Wickes. After an initial issue with a kitchen fitter we were allocated Clem, Michael & Lyndsay. They were fantastic from start to finish, very professional, polite and efficient. Even came out to sort a few snagging bits. We are really pleased with our new kitchen, huge thanks to Clem, Michael & Lyndsay.

11 mars 2025
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Réponse de Wickes - Eastbourne

We appreciate you sharing your experience. We're happy to hear that the team were professional and efficient in completing your kitchen, and that you are pleased with the result. TW

Noté 5 sur 5 étoiles

My new kitchen from Wickes

The design Consultant Colleen Astridge ( Coco) was very helpful in advising me in all aspects of choosing my new kitchen . Coco was very professional and patient as I am a 83 yr old man and made me feel safe and comfortable in the store and on the phone. When the kitchen was completed she visited and helped me with the registration of all the electrical goods.thank you Wickes and Coco .

8 mai 2025
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Réponse de Wickes - Eastbourne

We appreciate you sharing your experience. We're happy to hear that our design consultant Coleen was helpful and made you feel comfortable during the process of choosing your new kitchen. Thank you for your positive feedback-GS

Noté 5 sur 5 étoiles

New bathroom

My bathroom expert at Wickes was Coco. She was professional, knowledgeable and personable. She advised me expertly on design and colour scheme. I have a small bathroom and she has managed to pull the design of my bathroom together so well. Coco was brilliant when I couldn’t get hold of people to finalise dates for delivery and when an item hadn’t turned up she made sure I had the item before the end of the job. Coco has made the whole process seamless and stress free. The end result is amazing. Thank you Coco.

30 mai 2025
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Réponse de Wickes - Eastbourne

Hey Mags, thanks for your wonderful feedback regarding your experience with Coco in our Eastbourne store. It makes us proud you're happy with your Wickes Bathroom, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

I visit Wickes Eastbourne often

I visit Wickes Eastbourne often, to buy products for work.
On this occasion I visited for several doors of different sizes, without having been able to identify precise product codes online.

Staff were very helpful and patient!allowing me access to the internal PC, pointing out aspects I might want to look for from what was available, and also leaving me time to scroll and select - a great mix of assistance, guidance and letting me choose in my own time.
When my basket was complete, as suggested I called Ben back over and he completed the purchase with delivery arrangements.
This is why I go to Wickes. Treated like an adult in a friendly helpful fashion, at a decent price. Can't really ask for much more, 5 stars

24 avril 2025
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Réponse de Wickes - Eastbourne

We appreciate your positive feedback regarding your visit to our Eastbourne store. We're happy to hear that our staff were helpful and patient while you were selecting your doors. We're glad you enjoyed your experience and that you were treated in a friendly and helpful manner. Thanks for the 5 stars!
-AF

Noté 5 sur 5 étoiles

I visited the Eastbourne branch for…

I visited the Eastbourne branch for help with an unusual DIY problem. Steve Fulbrook was incredibly helpful, understanding my issue and providing parts for an improvised solution. I couldn’t have done it without him. He deserves a pay raise or promotion as he’s a valuable asset to the company.

20 mai 2025
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Réponse de Wickes - Eastbourne

Hey Aus, thanks for your five-star review, and I'm glad you enjoyed the service from Steve in our Eastbourne store! - Dylan

Noté 5 sur 5 étoiles

Delighted with my new kitchen

Coco the designer at Eastbourne wickes was brilliant and had great ideas. She was on hand throughout the whole process. Stephen turner the kitchen fitter did a marvellous job. Great communication and excellent attitude. Love my new kitchen it looks fab. I will upload a picture eventually

9 mai 2025
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Réponse de Wickes - Eastbourne

We're thrilled to hear about your positive experience with our team! It's wonderful to know that Coco and Stephen provided such excellent service and made your kitchen renovation a success. We appreciate your kind words and look forward to seeing a picture of your beautiful new kitchen when you have a chance!
-AF

Noté 5 sur 5 étoiles

Wickes Eastbourne Bathroom Design and…

Wickes Eastbourne Bathroom Design and Installation experience was 5-star from start to finish. Costly however well done. Robert Hicks, Design Consultant assigned Excell Installations to assess, modify and install the Wickes Wet Room. Excell assigned the Plasterers [Sid] and together exceptional workmanship, attention to detail; as well as consistent and reliable attendance ensued. Thank you Gentleman. Karen, our assigned Installation Experience Co-Ordinator was also helpful with exchanges and returns of Wickes products during the bathroom Installation. May I suggest acronyms, I.E.C. Team might serve you better, it’s a shorter title. Overall our Wickes Bathroom Installation experience was 5-Star. Thank you all.

28 avril 2025
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Réponse de Wickes - Eastbourne

Hi Rhonda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Robert in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Staff member Catt

Would highly recommend this store and in particular a lovely lady called Catt. I was struggling due to anxiety attack and this lovely lady helped me find everything I needed making my experience less anxious and she regularly checked I was ok. Wonderful staff and would definitely be returning soon

2 mai 2025
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Réponse de Wickes - Eastbourne

We are so happy to hear that you had a positive experience in our store. It's wonderful to know that our staff, especially Catt, were able to provide you with the support you needed during a difficult time. We strive to create a welcoming and helpful environment for all our customers, and we're glad that Catt was able to make your experience less anxious. We look forward to seeing you again soon-GS

Noté 5 sur 5 étoiles

Coco astringent

Coco astringent, Eastbourne branch was really professional, friendly, helpful and has excellent knowledge in her field.
Thank you

7 avril 2025
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Réponse de Wickes - Eastbourne

We appreciate your kind words and are thrilled to hear about your positive experience at our Eastbourne branch. We strive to provide excellent service and are glad that our team member's expertise and friendliness made your visit enjoyable. - SW

Noté 5 sur 5 étoiles

Bath of my dreams

Wickes - Eastbourne. From the initial visit to going ahead with the bathroom, was a very seamless journey. Coco was absolutely brilliant she listened to my needs and delivered! From measuring up on the home visit to picking the best spa bath for my health condition and the finished design result was excellent. Her customer service was bang on and we are so excited to get this done now so we can start enjoying it. A***

6 avril 2025
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Réponse de Wickes - Eastbourne

Hi Donna, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Coco in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Excellent service from CoCo

CoCo in the design team has been fantastic. She totally understood what I was trying to achieve and got the design spot on first time! She has gone out of her way to be extremely helpful. I would highly recommend

2 avril 2025
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Réponse de Wickes - Eastbourne

Hey there, thanks for your positive feedback, and I'm glad you enjoyed the service from Coco in our Eastbourne store throughout your design experience, enjoy your new space! - Dylan

Noté 4 sur 5 étoiles

New kitchen

We decided to bite the bullet and go for a new kitchen. I was dreading the mess and upheaval but Coco, our kitchen designer, put our minds at ease and listened to what we needed and wanted. She was also always on hand to answer any questions we had.

Lee the plasterer, Liam ‘the gas bloke’ and Richard and Ben the electricians, were all friendly, helpful, clean and tidy and I’d highly recommend them all.
Onto our kitchen fitters …… Clem and Michael Honorato. Simply the best! They always arrived early and worked their socks off until they went home. They were friendly, always listened to our questions, advised us when we weren’t too sure of things and updated us each day. Nothing was too much trouble and they went above and beyond for us.
Oh and Clem has a cheeky sense of humour. He needed it when I accidentally stood in his newly laid, wet cement! I honestly can’t praise them enough.
The only negative (and I hate to leave a negative) was that our new kitchen didn’t arrive on the designated day because our order had apparently ‘fallen off the system’. We then had to constantly chase Wickes because they kept changing the revised delivery date. Thankfully, the kitchen eventually arrived the day before Clem and Michael needed it. Phew.
All in all, we absolutely love our new kitchen and we can’t thank Coco, Lee, Richard, Ben, Liam, Lynsay and especially Clem and Michael enough!

Edit to say that I’m totally unimpressed with our worktops. Three weeks in and they’re noticeably scratched, just from light/normal kitchen use. We were told they were hard wearing. Not happy.

5 mars 2025
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Réponse de Wickes - Eastbourne

Hi Helen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Coco in our store and that they provided you with useful advice. -AH

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