Wickes - Grantham Avis 

I first need to give a shoutout to Stacey. She was friendly, helpful and knowledgeable.
We bought all of our materials for a garden project and the quality at Wickes is far better than some other stores with orange logos!

Alannah is amazing,
She is always smiling made us feel welcome even when she was serving another customer, acknowledged us and offered us a seat, as I was will my mum who is in her late 70s.

Quick service and had all the information we required.

Big thanks to Shannon and clare for helping sort my kitchen with missing parts

Cannot state enough how good the Grantham bathroom design team have been with my new ensuite. The product range is great and looks anazing with the help of fitter Ron and his mate.

I would highly recommend Duncan, he was not only helpful but enthusiastic, professional & with an eye for detail.

Cheers everyone..

The staff are much more engaged, and wanted to help.
Tina, particularly went looking for the last of an item, which was "in stock" on line, but not on the shelves.
Would have been easier for her to say "no, sorry - must be an error", but she took the trouble to go and find the missing item in the stockroom.

The difference between a job done, or a job half done.

Not without its problems but generally a good service. Duncan is professional and patient. Would recommend.

I had Duncan for a design visit and he’s created me the most amazing bathroom and kitchen. Any questions and queries were answered and I’m looking forward to the delivery soon.

Was looking to renovate my bathroom. Clare was fab and showed me the bathrooms in the store and gave me a brochure. Relaxed, knowledgeable and no pressure 😊

Claire was exceptional, she went above and beyond, fantastic service! Will definately be back

The store is having some work done by contractors but the staff were really helpful, ensuring that we could still get all of the items we required. Will be good to see it when it’s finished.

We needed some paint for redecorating today. The team were very friendly and extremely helpful, we found what we needed straight away. I’m sure we will be back again soon!

The shop assistant (Tina) was very helpful with my list of products that I purchased.
No problem surfing the products website.
Efficient and competent.
GB

Thankyou to Tina and Ashley of Wickes, Grantham. They went above and beyond of what’s expected and we appreciate it so much …you have saved us a trip to Derby !

We were planning a new kitchen and spent ages looking until we met Alannah at Wickes Grantham. Straight away she could sense what we were after and drew on her personal insight, experience and no-nonsense approach to come up with a design that hit the mark. She went to great lengths to ensure we got what we needed within budget and she was a joy to work with, unlike a competitor company who we felt tried to force us down a set route. A difficult head-scratching moment on the fitting was quickly resolved when Alannah swiftly came to our aid. The project is still not quite complete, but we can see just how good her design concept is going to be in our house. Delighted.

Entered wanting gardening equipment, great staff, great experience. Will recommend!

The team at Grantham especially Tina are really helpful & always on hand to support with whatever I need.

We had several companies give us a price and we found that Wicks were over all the best and Duncan was first class from start to finish.

Got prices from several companies and designs and felt wicks gave the quality and competitive price we were looking for. Duncan our design consultant took the time to design our dream kitchen and always on hand for any changes questions we had.hoping delivery and installation will continue to impress.

Duncan at Wickes Grantham, did a fantastic design job for us. Including extras that we needed, all placed on order.

Customer service support kept us up to date with deliveries, even though they were different days over a week, from different manufacturers. Provided a good communication with fitters and ourselves.

Fitters leased very well, and a great team from Lithuania, spoke very good English. They had a few issues as our walls were not straight, but they overcame the problem with the font of knowledge and experience.

Our bathroom was booked in, and they managed to get us in sooner due to a window in the fitters schedule.

The fitters went above and beyond , and talked to us every step of the way.

Great team work by all at Grantham.

We have also had a kitchen from them, which was delivered all in one go. Great communication, service and delivery, along with follow up calls afterwards.

Duncan was excellent when advising on what was possible in our bathroom and helped us reconfigure the whole layout. He kept in touch with us while the final plans were being made and while the fitters were being booked and has been on top of the plan, even with our finicky changes and shifting timings.
The fitters were fantastic and I felt in good hands when they got here.
Guess who I'm going to when my in-laws need their bathroom redoing!