Attendant was nearly 30 minutes late, made it clear he was trying not to do the work. Kept saying Wickes would take 3 months minimum and i would probabaly want things quicker, said wickes wont do the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWoodbridge Road, Woodbridge Business Park, Guildford Surrey, GU1 1EH, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went into Wickes looking for a specific kind of exterior grout for a patio I'm building. I must've looked lost because I was approached by Jordan who gave me some excellent advice and helped me find a... Voir plus
L'entreprise a répondu
Gemma is a gem, a diamond in the rough… relatively straightforward purchase but I struggled with the ‘app’. Gemma was very helpful, and patiently sorted me out. Well done. 👍 Thanks. (Returning cust... Voir plus
L'entreprise a répondu
We received excellent service from Jordan at the Guildford branch, who went out of his way to help us locate some tiles at another branch. He was friendly, helpful and very professional. Thank you Jor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Guildford
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Woodbridge Road, Woodbridge Business Park, Guildford, Surrey, GU1 1EH, Royaume-Uni
- +441483459397
4,6
Excellent
174 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and good stocks.
Great service and good stocks.
Gemma in store was fab as always. Always seem to get a warm welcome.
30 juillet 2026
Avis spontané
Réponse de Wickes - Guildford
Hi Aiden, Thank you for the review about your visit to our Guildford store and in particular about the great customer service you always receive from our colleague Gemma. We appreciate your review and your business.
Loved the smiley welcome greeting from…
Loved the smiley welcome greeting from Gemma. Fab service and found what we needed cheaper than expected.
28 juillet 2026
Avis spontané
Réponse de Wickes - Guildford
Hi Bronwen, We're so pleased to hear that you received a smiley welcome from Gemma and found what you needed at a great price. Thank you for your kind words! - Sean
jorden was realy helpfull and new what…
jorden was realy helpfull and new what he was doing.
inspierd confidence.
27 juillet 2026
Avis spontané
Réponse de Wickes - Guildford
Thank you for your wonderful review! We are so pleased to hear that Jorden was helpful and inspired confidence. We appreciate your feedback. -AK
Popped in to get some more topsoil
Popped in to get some more topsoil, went to Guildford as was in the area. Great service from all. Met Tamzin who was on her first shifts, very nervous but very friendly
16 juillet 2026
Avis spontané
Réponse de Wickes - Guildford
Thanks for taking the time to leave your 5-star review, Richard. We're so glad you had a great experience at our Guildford store! It's wonderful to hear that our team provided excellent service, and that Tamzin was friendly. - AB
Réponse de Wickes - Guildford
Hey Sarah, thanks for your wonderful review, and I'm glad you enjoyed the service from Gemma in our Guildford store! - Dylan
Gemma is a gem
Gemma is a gem, a diamond in the rough… relatively straightforward purchase but I struggled with the ‘app’. Gemma was very helpful, and patiently sorted me out. Well done. 👍 Thanks.
(Returning customer.)
10 juillet 2026
Avis spontané
Réponse de Wickes - Guildford
Hi Alan, We are so pleased to hear that one of Gemma provided you with such helpful and patient service, especially with the app. Thank you for your kind feedback. - Sean
Great service from Gemma a week ago…
Great service from Gemma a week ago very professional and friendly.....everyone needs a Gemma in wickes.
19 juin 2026
Avis spontané
Réponse de Wickes - Guildford
Hello Samantha, thank you for your amazing feedback, and I'm glad you enjoyed the service from Gemma in our Guildford store! - Dylan
Excellent service from Paul at the…
Excellent service from Paul at the Guildford store. Very knowledgeable and professional - provided great info and recommendations for bathrooms. Great work!
26 juin 2026
Avis spontané
Réponse de Wickes - Guildford
Hi, Mike. Thank you for taking the time to share your review with us. We're delighted to see that Paul at our Wickes store in Guildford was professional and knowledgeable during your visit. Thank you again for your kind feedback. - Scott H
Thank you for the great service and…
Thank you for the great service and product knowledge provided today! Thank you Chris really helpful for all things bathroom and kitchens!
25 juin 2026
Avis spontané
Réponse de Wickes - Guildford
Hey Husein, thanks for your five-star review, and I'm glad you enjoyed the service from Chris in our Guildford store! - Dylan
Late and didnt want thee job
Attendant was nearly 30 minutes late, made it clear he was trying not to do the work. Kept saying Wickes would take 3 months minimum and i would probabaly want things quicker, said wickes wont do the same style toilet and casing around a new toilet would cost 2 or 3 thousand more. Really gave off the impression he didnt want to measure up and wasnt interested in the work. Very unprofessional and a complete waste of my time
24 juin 2026
Avis spontané
Réponse de Wickes - Guildford
We are truly sorry to hear about your experience. We appreciate you bringing this to our attention and will address this internally to ensure such incidents are not repeated. -AK
Received Excellent service from Cirsty…
Received Excellent service from Cirsty , who advised me about setting up Trade Pro and dealt with my questions in a Very professional manner.
11 juin 2026
Avis spontané
Réponse de Wickes - Guildford
Thanks for taking the time to leave your review. We're so glad to hear that Cirsty provided excellent service and professional advice. We appreciate your feedback! - AB
Went into Wickes looking for a specific…
Went into Wickes looking for a specific kind of exterior grout for a patio I'm building. I must've looked lost because I was approached by Jordan who gave me some excellent advice and helped me find a few options for what I needed. An excellent new addition to the Guildford store!
10 juin 2026
Avis spontané
Réponse de Wickes - Guildford
Hi, Linda. Thank you for taking the time to share your review with us. We're delighted to see that, Jordan, was excellent during your visit to our Wickes store in Guildford, providing great customer service. Thank you again for your kind feedback. - Scott H
Jordan went above and beyond to help
We received excellent service from Jordan at the Guildford branch, who went out of his way to help us locate some tiles at another branch. He was friendly, helpful and very professional. Thank you Jordan, you're an asset to Wickes!
30 mai 2026
Avis spontané
Réponse de Wickes - Guildford
Hi A.L, We're so happy to hear about your excellent experience! We appreciate you sharing your positive feedback with us. - Sean
Got what I wanted got to tills and was…
Got what I wanted got to tills and was helped by Gemma who asked if I had a trade card she helped me open an account was extremely helpful and a pleasure to deal with
9 juin 2026
Avis spontané
Réponse de Wickes - Guildford
We appreciate you sharing your positive experience with us. We're so pleased to hear that Gemma was helpful and a pleasure to deal with, helping you open a trade account with us. - AB
Such a positive experience
Such a positive experience. Gemma was super helpful and friendly, she went out of her way to help me set up my accounts and was just so happy throughout.
4 juin 2026
Avis spontané
Réponse de Wickes - Guildford
Hi, Kai. Thank you for taking the time to share your review with us. We're pleased to see that, Gemma, was really helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H
Home visit bathroom consultation…
Chris offered a bathroom consultation at home. He was brilliant with some great ideas and practical suggestions. Friendly and professional throughout. Thank you
25 mai 2026
Avis spontané
Réponse de Wickes - Guildford
We're happy to hear you found the consultation with Chris brilliant, friendly, and professional. We appreciate your positive feedback. -AK
What a ray of sunshine Gemma was
What a ray of sunshine Gemma was. Really helpful and friendly lady. Went over and beyond trying to help us. Makes us want to come back and shop again at Wicks. Great member of staff. Thank you Gemma, you’re a real asset to Wicks.
26 mai 2026
Avis spontané
Réponse de Wickes - Guildford
Hi, Emma. Thank you for taking the time to share your review with us. We're delighted to see that, Gemma, provided fantastic customer service during your visit. Thank you again for your kind feedback. - Scott H
Gemma is an outstanding member of…
Gemma is an outstanding member of staff, she is funny, polite and knowledgable, would deffo come back just to see her!
20 mai 2026
Avis spontané
Réponse de Wickes - Guildford
We're so glad to hear you had such a positive experience with Gemma. We appreciate your kind words! -AK
Gemma was very helpful with a return I…
Gemma was very helpful with a return I had. I have been into the store quite a few times and she is always friendly and helpful. Good work .
19 mai 2026
Avis spontané
Réponse de Wickes - Guildford
Hi, Thanks for taking the time leaving your review. We're happy to hear that Gemma was able to help you with all your needs on your visits to your local Wickes store. Thanks again for the kind feedback. -JL
Great experience
Great experience, Gemma was very knowledgeable and super helpful.
9 mai 2026
Avis spontané
Réponse de Wickes - Guildford
We are so glad you had a great experience, Kev! We appreciate your kind words. - Andrew
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.