Wickes - Halifax Avis 

126
•
TrustScore 4.5 sur 5

4,5

Wade Street, Halifax West Yorkshire, HX1 1SN, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I came into store to buy some tiles. I was greeted by Isabel. She saw me struggling carrying the tiles into the trolley and came to offer sone help. She then offered to have them delivered to my home... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a number of items to order and wasn’t really sure which were the right products but the member of staff Jasim helped me a great deal and went through my list explaining each item and ordering it f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a Wickes kitchen a few years ago but decided to shop around to see if we could get what we wanted for a good price We went to two other kitchen suppliers but Wickes quality and price c... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely shocking A 8 unit kitchen was told don’t bother coming to an appointment if not willing to spend £9,000 upwards I was like that’s crazy I thought you were affordable - no we have hug... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Halifax

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Wade Street, Halifax, West Yorkshire, HX1 1SN, Royaume-Uni

  • +441422330170

4,5

Excellent

TrustScore 4.5 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(126)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

⭐☆☆☆☆ Extremely Disappointed

⭐☆☆☆☆ Extremely Disappointed – No Show and Poor Communication
I had an appointment scheduled with the kitchen designer, and I even received both an email and a message confirming that someone would attend. I drove over an hour to make sure I was there on time, only to find that no one showed up. There was no phone call, no update, and no explanation until after the fact.
This is absolutely disgraceful service — a complete waste of my time and effort. If this is how appointments are handled, I dread to think what the rest of the process would be like. Very unprofessional and disappointing experience.

8 novembre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi, Iqra. Thank you for taking the time to share your review with us. We are sincerely sorry to see that your design consultant didn't show up for your planned design appointment. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Noté 1 sur 5 étoiles

Home design appointment

I had booked a home visit for a designer to design my bathroom for me and I had all confirmation emails and text messages and I had made sure I was at home all morning which then nobody showed up and I had no contact from the store to advise if it had been cancelled or any delays so very disappointed in this instance and I am more likely to have another company to carry this out - not reliable from Wickes in this situation

8 novembre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hey Kyle, thank you for your valuable feedback and I'm sincerely sorry to hear about your bathroom situation. If you can please reply back to the private message I've sent to you on trustpilot we can then investigate this further for you. - Dylan

Noté 5 sur 5 étoiles

Tahir the kitchen planner was great

Tahir the kitchen planner was great. He took great care to listen to us and adding ideas that would make the most of the kitchen. We highly recommend a meeting with him, thank you tahir.

28 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi Keith, we appreciate you sharing your experience. We're so glad to hear that our kitchen planner was attentive and helpful in optimising your kitchen design. Thank you! -LG

Noté 5 sur 5 étoiles

I was new to the store in Halifax

I was new to the store in Halifax, but the staff helped me find what I needed - even hunted in different places. Well done Vicki

25 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi S Yorks customer, We're happy to hear that Vicki provided such helpful assistance during your first visit to our Halifax store. Thank you for your positive feedback! -LC

Noté 5 sur 5 étoiles

Jasim is great in customer service

Jasim is great in customer service, he is always helpful and polite.

27 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi Rafal, we appreciate you sharing your experience with us. We're happy to hear that you found our customer service helpful and polite. -LG

Noté 5 sur 5 étoiles

Helpful staff

Successful store visit for a few items just before store closing time. Jasim was readily very helpful directing me to where I needed to be ..took the stress out of the visit and much appreciated

8 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi Cleo, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jason in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Jasim was great

Jasim was great, helped us pick the right floor for what we wanted, great service.

26 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hey Rawson, thanks for your five-star review and I'm glad you enjoyed the service from Jasim in our Halifax store! - Dylan

Noté 5 sur 5 étoiles

Jasim Halifax branch

Jasim Halifax branch, brilliant service as always and always goes the extra mile to help you out.

26 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Helped me out

Helped me out, brilliant work Jasim Halifax.

26 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Excellent service best experience ever…

Excellent service best experience ever I have had in my life with a colleague Jasim at Halifax Wickes. Very happy I'm always going to come here now.

26 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hey Imran, thank you for your wonderful feedback and I'm glad that Jasim in our Halifax store was really helpful! - Dylan

Noté 5 sur 5 étoiles

Excellent Customer service by Jasim

Excellent Customer service by Jasim, very talented and helped me find the right product . 1st time I visited the Halifax branch and was very happy with all the staff their . I went very late few mins before closing time but wasn't rushed but helped .. great job guys

19 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi, Shaf. Thank you for taking the time to share your experience with us. We are really pleased to see that, Jasim, provided brilliant customer service during your trip to our store in Halifax. Thank you again for your kind words. - Scott H

Noté 5 sur 5 étoiles

Great customer serviceWent in and couldn’t find all of what I…

Went in and couldn’t find all of what I wanted a staff member called Jasim helped and went and found more stock for me

21 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Good experience at wickes

Good experience at wickes, Got what i needed thanks to one of workers, Jasim, great help from him. would recommend to others, this place provides amazing customer support who are there when you need them like Jasim who supported me.

21 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

We appreciate you sharing your feedback. We're happy to hear that you found what you needed with the support of Jasim. We're glad you enjoyed the amazing customer support. -AK

Noté 5 sur 5 étoiles

Top class service from Harry

Went into Wickes for a design appointment with Harry due to my basement kitchen needing a lot of TLC.

From the get go, Harry has been great and has shown exceptional eye for detail, ensuring that the final product will be spot on and has kept me within my budget, which was massively important. I’m really excited to see the end result, thank you again Harry!

20 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi Liam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harry in our store and that they provided you with useful advice. -AH

Noté 4 sur 5 étoiles

Jasim was helpful and informative…

Jasim was helpful and informative regarding our purchase, would definitely buy again

19 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi Daniel.

Thank you for your positive feedback, We're happy to hear that Jasim was helpful and informative during your visit to our Halifax store. - PP

Noté 5 sur 5 étoiles

Open until 8pm so perfect for visit…

Open until 8pm so perfect for visit after work. You can get exerting you need for DIY things at home and some garden things. Jasim was polite shop assistant

16 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hey Santa, thanks for your five-star review, and I'm glad you enjoyed the service from Jasim in our Halifax store! - Dylan

Noté 5 sur 5 étoiles

Was served by a young man called…

Was served by a young man called Christian, he was very polite, helpful and friendly, helped me find what I wanted - we will be back

9 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi Dawn, We appreciate you sharing your experience. We're happy to hear that you found our service helpful and friendly, and we look forward to your return. -LG

Noté 5 sur 5 étoiles

Jasim great service

Jasim great service

16 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi Anthony, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store. -AH

Noté 5 sur 5 étoiles

Jasim has been super helpful when…

Jasim has been super helpful when something I needed wasn't on the shelf.

14 octobre 2025
Avis spontané
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Réponse de Wickes - Halifax

Hi There,

We're happy to hear that you found Jasim to be helpful. We appreciate you taking the time to leave us this positive feedback.

-Ellysse

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