Wickes - Hertford Avis 

I had a design consultation, the ‘designer’ wasn’t helpful and then said the CAD system wasn’t updated, so couldn’t do the design in the timeframe allocated. All emails and calls have gone unanswered for two weeks. Extremely poor customer service. Would advise against using Wickes Hertford.

As a maintenance business we are always looking for a fair price and a reliable service. I’m pleased to say that the Wickes Hertford store does not disappoint.
A big thank you to Karen and her team for the assistance with purchasing a kitchen and going that little bit extra.

Keep up the great customer service.

Complete house services

Karen and her team were extremely friendly and helpful when buying supplies to paint the nursery building of our Infant School. Karen was extremely helpful in directing me to a donation programme which would be so welcomed by our school so thank you so so much! We have now applied for £100 of paint. Thank you!

The staff in the Hertford store are always so helpful and friendly. Having the store in Hertford is very convenient and it’s probably one of my most used stores

Barri was so helpful and knowledgeable, an absolute superstar

Our experience with wickes in Hertford was a pleasure, we are super happy with our new kitchen.
Dane Tolliday, our wickes designer was brilliant to work with, he was very professional and thoughtful to what we wanted, and the measurements were spot on. We particularly liked the fact that everything was ordered through Dane including all the appliances we needed. We feel the level of service we received from Wickes especially Dane Tolliday was excellent. Thank you wickes and Dane for our lovely kitchen, we love ,love, love it.

Abi was very helpful and polite . My son ran out of one box of Wickes own brand tiles. There was none on shelf instead of just saying that there was none in stock,unlike a couple of other stores I visited she actually looked for some which she found which save a long trip to another store thanks abbey

Abby, I asked a question for a product, she found it..... end of the day , when staff would be expected to be tired indifferent.... she wasn't, she was pleasant, smiling and warm..... bravo to her

I went to wicks this afternoon looking for the perfect colour to paint my bathroom, I asked this young guy (Chaz) for some help as I had no idea where to start or look, straight away he was ready to help and took me to the isle I needed to be and helped me though out, he was very friendly and easy to get on with and made my experience enjoyable another member of staff came to the rescue due to a problem with the colour after the paint had been mixed she was also lovely and reinsuring. But unfortunately another member of staff approached later on to “help” but wasn’t so kind and I actually thought she was extremely rude and miserable. Chaz see that I was not impressed and did everything in his power to make sure I got the service i needed regardless to what happened prior. Wanted to say a huge thank you 😊

Such a great experience from start to finish! I have had my bathroom, 2 shower rooms and cloakroom completely redesigned, fully tiled and with all new fittings and features. I would like to call out the designer Dane Tolliday at the Hertford Wickes showroom, for his excellent design expertise and support throughout the whole process. He made it all very easy for me! Thank you Dane and Wickes team!