Wickes - Ipswich Avis 

Leah was great, working on the office design together she ensured that we considered all the options available. She took my many changes in her stride until we found the right layout. Very cheerful and friendly, qualities that are dear to me.

We have just finalised our kitchen with the help of Leah from the Ipswich branch. Leah was great - she walked us through all the options and was willing to work with us so we achieved our budget. Excellent customer service!

We bought a kitchen from Wicks, and would just like to say that we are over the moon with it! Steve Lowry visited our then vacant home and measured up all by himself, we had a couple of meetings with him at the store and his design skills are very impressive, he gave great advice, with a friendly and efficient service, nothing was too much trouble for him, and he really wanted to find the perfect kitchen for us to fit our needs - which he did impeccably! What a credit to Wicks to have him at their store! The kitchen is great quality, fits exactly as it should and looks fantastic. The delivery was smooth and all our order was delivered on time and complete. Thank you Wicks, thank you Steve, excellent service all round.

New kitchen - The design service with Steven Lowry in Ipswich was great. Steven is very knowlegable and helpful, with lots of useful advice.
The delivery was good. My fitters (Head Construction) were superb and the quality of work, communication, professionalism etc. Was second to none. The only minor issue was where a unit wasn't delivered and took a bit longer than ideal to be delivered, but was installed quickly.
The finished job is fantastic, and the fitters were incredibly good tradesmen, although I was lucky to have such a good installer allocated.
The quality of the product is very good. My only minor gripe is the AEG cooker hood I chose which is a bit flimsy but this is not Wickes fault at all!

Hi Scott

It is a very long story and suggest that somebody calls me so they can follow my email trail

Please get somebody to call me tomorrow after midday

Hi Scott

Still have heard nothing from wickes.

Disgusting customer service

Roger

Great service from Mr Lowry, design consultant at Ipswich. Initially service from customer service dept poor communication about missing delivery but then really good with damaged fascias (Cara ).

We were lucky enough to place our order through Wickes in Ipswich, and encounter one of the most knowledgeable, helpful and experienced individuals we could have hoped for in one Steven Lowry. His patience and advice helped us complete a complicated series of transactions involving designing purchasing and exporting our Kitchen which we are now absolutely delighted with. Highly recommended!

I had never dealt with Wickes before, but I can honestly say that I was impressed with the service I received from the start when I met Darrell Langridge the Design Consultant, through to the Installers, Arthur Joyce Contracts, who carried out the work. I was kept informed at every stage and had access to a Customer Experience Co-ordinator.