Wickes - Kettering Avis 

51
TrustScore 4.5 sur 5

4,5

Northfield Ave, Kettering Northamptonshire, NN16 9TS, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A very helpful women called Amy help me today with the trade pro account thankyou very much , she made the whole process very easy a really helpful member of staff

L'entreprise a répondu

Noté 5 sur 5 étoiles

I use wickes Kettering branch regularly. Amy was a massive help today helping me set up my trade pro she’s always very helpful and always polite

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely 5* service from start to finish. Simon Burton at the Kettering store made everything so easy, once we decided on the type of bathroom we wanted, the choices we made and design were all do... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I PURCHASED TWO BLACK SLATE UPSTANDS FOR MY KITCHEN SKU NUMBER 161175 CUT THEM TO SIZE KEEPING THEM IN THE WRAPER TO PROTECT THEM UNTIL FITTING. WHEN I UNWRAPPED THEM ONE WAS GLOSS AND THE OTHER... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Kettering

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Northfield Ave, Kettering, Northamptonshire, NN16 9TS, Royaume-Uni

  • +441536517389

4,5

Excellent

TrustScore 4.5 sur 5

51 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(51)

14 520 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wickes Kettering is my go to place for…

Wickes Kettering is my go to place for pretty much all my Building projects. Great stock and great service every time. Special mention for Amy who always has a smile and really knows her stuff. Thank you Amy.

19 septembre 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

Hi, Steven. Thank you for taking the time to share your review with us. I'm happy to see that you find our store in Kettering to be well stocked and our staff especially, Amy, to be friendly and helpful. Thanks again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Great Service

Great Service

19 août 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

Hi Gordon, Thank you for the great feedback. - LC

Noté 5 sur 5 étoiles

Been into our Kettering store on a…

Been into our Kettering store on a number of occasions and I would just like to thank Barry for all his help in helping me locate certain items and went out his way to order items that weren't in store.
Always goes the extra mile, what a great asset to Wickes

7 septembre 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

Hi, Brian. Thank you for taking the time to share your review with us. I'm really happy to see that, Barry always goers above and beyond to provide excellent customer service. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Customer services was great

Customer services was great

30 août 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

Hi Stephen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 5 sur 5 étoiles

Just got helped out and signed up for a…

Just got helped out and signed up for a trade account by Amy, what a very pleasant and helpful member of staff she is, thanks Amy 😁

30 août 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

Hey Tony, thank you for your amazing feedback, and I'm delighted that Amy was able to help you sign up for a trade account! - Dylan

Noté 5 sur 5 étoiles

Little legend 🤟

Excellent service, a lady named Amy helped sign me up so i could get a discount for what I purchased and future purchases. Thank you Amy you rock! 🤟

28 août 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We are happy to hear that you had such a positive experience! Great to hear Amy was able to help with the discount for your purchase and future purchases.
- PP

Noté 5 sur 5 étoiles

Fantastic service from design consultant Simon and installation by Lukasz !

Fantastic service from design consultant Simon! So good I've used him 3 times - kitchen, en suite, bathroom and cloakroom. He was incredibly helpful, knowledgeable, and made the whole process smooth and enjoyable. Simon really took the time to understand what I needed and offered thoughtful suggestions that made a big difference. The end results looks amazing, and I couldn’t be happier. Highly recommend working with Simon if you're looking for expert guidance and great customer care!

Lukasz from LK Renovation recently completed my most recent project a bathroom and cloakroom installation, and I couldn’t be more impressed. His workmanship is outstanding, and he truly went above and beyond to make sure everything was perfect. From start to finish, the process was smooth, professional, and stress-free.
The attention to detail and quality of the finish are exceptional—I’m absolutely thrilled with the results. If you're looking for someone reliable, skilled, and genuinely committed to delivering top-notch work, I highly recommend Lukasz and LK Renovation.

4 août 2025
Noté 5 sur 5 étoiles

Top design consultant

Just used Lana at the Kettering store for the 3rd time, to design spaces in both my home, and my shop! Each time she has gone above and beyond to make sure I was getting what I wanted.
All products have been good quality, and I'm so pleased with the finished results.
Highly recommend anyone local to go and see Lana 👍

20 juillet 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We're happy to hear that Lana has consistently exceeded your expectations across multiple projects! It's great to know you're pleased with the quality and finished results. Thank you for recommending our services! -AK

Noté 5 sur 5 étoiles

Kitchen purchase

We have just purchased a kitchen from Wickes, the process from start to finish was brilliant. The salesperson Lana went above and beyond, she kept us up to date with everything throughout the whole process and gave us quality advice when designing and choosing which kitchen to have. Would highly recommend.

21 juin 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

Hi Liam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lana in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Thank you Barry

I had a wonderful experience with Barry’s customer service when ordering my new kitchen. His expertise and professionalism truly stood out. Barry went above and beyond to make sure every detail was correct, and he even pointed out a few finishing touches I had missed that really elevated the final look. Thanks to his guidance, I now will have a beautifully finished kitchen that I absolutely love. Exceptional service!

16 juillet 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We appreciate you sharing your experience. We're so happy to hear that the customer service you received was helpful and thorough, and that you will have a beautifully finished kitchen. Thank you for your positive feedback!-GS

Noté 5 sur 5 étoiles

Brilliant customer service from Amy

Brilliant customer service from Amy, even whilst leaving her shift she still had the time to help me out 👏👏

3 juillet 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We are so happy to hear that you received brilliant support from Amy. We appreciate you taking the time to share your positive experience with us-GS

Noté 5 sur 5 étoiles

Dream team of Simon burton and Deniss Litvjakov

Needed a new bathroom/shower room to assist my partner who is disabled. Dealt with an exceedingly talented man called Simon burton. He was incredibly helpful in helping me choose/design everything, making me feel like things are my idea even though he really did everything. He was super organised and sent me reminders when to do specific things and just made everything really easy. The contractor they used Deniss Litvjakov was an absolute legend. Super friendly, polite, conscientious and just really talented. He was honest and upfront and actually saved me money on the install when he didnt need to . I genuinely couldn't be happier. His work is detailed and professional and always consulted us if anything needed to change slightly etc. If anyone is getting a bathroom and are using the mentioned gentlemen you are in safe hands. Really impressive to be honest.

9 juin 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We're happy to hear that you had such a positive experience designing your new bathroom/shower room. It's wonderful to know that you found our team member to be helpful and organized, and that you were pleased with the contractor's work. We appreciate your feedback! TW

Noté 5 sur 5 étoiles

Visit to Wickes at Kettering

We popped into Wickes at Kettering as the brackets supporting our hanging baskets had fallen off the wall and due to the weight of them we needed somebody to help us in buying ones that would support the weight so that they didn’t fail again.
We asked a young man called Sam and he not only knew about the correct brackets that were required but also the correct fixings required.
Excellent service, service how it should be !

24 juin 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We're happy to hear that you received excellent service at our Kettering store. It's great to know that our team member Sam was able to provide the knowledge and support you needed in selecting the correct brackets and fixings. Thank you for your positive feedback!-GS

Noté 5 sur 5 étoiles

A massive shout out to Jason and the team

A massive thank you to Jason and the team for the help they gave us at Sir John Brown Court recently. The bark chippings and compost were really appreciated by all the residents.

28 mai 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We appreciate your five-star review! We're so glad that our team could provide such helpful assistance and that the residents appreciated the bark chippings and compost. TW

Noté 5 sur 5 étoiles

The staff were very helpful throughout…

The staff were very helpful throughout the store. When I got to the checkout Amy who served me was brilliant. Not only serving my she also went out of her way to help other customers. This was due to only Amy on the checkouts at the time. Amy is a credit to your branch and company. Well done Amy :)

29 mai 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

Hey Peter, thanks for your five-star review, and I'm glad you enjoyed the service from Amy in our Kettering store! - Dylan

Noté 5 sur 5 étoiles

Amy is extremely helpful and…

Amy is extremely helpful and knowledgeable, always smiling which is why we always keep coming back. Thanks

29 mai 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We're happy to hear that you find Amy to be helpful and knowledgeable. We appreciate your continued patronage and thank you for your feedback!
-AF

Noté 5 sur 5 étoiles

Kettering installation team

The local Kettering legend that is Simon of the kitchen design team. When I told neighbours I was having a new kitchen from Wickes, invariably the next question was always, “Simon?”, followed by “he did ours and it’s wonderful.” Yes my kitchen IS wonderful, but of course there were issues along the way - some were courtesy of Wickes, and some wasn’t, so this review also applies to the entire Kettering Wickes design and installation team. Simon and the team resolved the issues they could with no fuss or further negotiation. They are truly a customer’s champions and Wickes are lucky to have them. I truly hope that this review enable the Kettering team to receive all employee recognition from the Wickes executive as they deserve it.

29 avril 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We appreciate you sharing your experience with us. It's great to hear that you are happy with your new kitchen and that the design with Simon and installation team were able to resolve any issues that arose. We're glad that our team was able to provide excellent support throughout the process. We hope you enjoy your wonderful kitchen for many years to come!
-AF

Noté 5 sur 5 étoiles

Nikki’s warm friendly professional…

Nikki’s warm friendly professional approach made choosing our bathroom a very enjoyable experience, her product knowledge was exceptional. Enabling us to achieve the design we wanted & most importantly within our budget. Thank you.

18 mai 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

Hi Neil, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nikki in our store and that they provided you with useful advice. -AH

Noté 4 sur 5 étoiles

Excellent advice given

Excellent advice given. Very pleased with design service and response time to queries.

13 mai 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

Hi Micheal, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 2 sur 5 étoiles

Ordered 2x jumbo bags of MOT & 4x jumbo…

Ordered 2x jumbo bags of MOT & 4x jumbo bags of sharp sand. Delivery wasn’t for filled so had to cancel builder and reschedule delivery. Builder managed to squeeze me in a month later but that then put any returns over 30 days. Had 2x full bags of sharp sand left at £70 each, Wickes refused to take them back as it over 30 days. Thanks for your customer service and compassion Wickes or lack of it.

2 mai 2025
Avis spontané
Logo de Wickes - Kettering

Réponse de Wickes - Kettering

We understand your frustration with the delivery issue and the subsequent return policy. It's disappointing to hear that you experienced such inconvenience. We strive to provide excellent customer service and will review your feedback to ensure we can improve our processes.
-AF

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus