Wickes - Macclesfield Avis 

69
TrustScore 4.5 sur 5

4,4

Hulley Road, Macclesfield Cheshire, SK10 2SF, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff member, Ned, was more then helpful today at Wickes Macclesfield branch. Saw me struggling and came unprompted to help. All staff were polite but Ned's attitude raised customer service to another... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

June2026 Bought my 2nd kitchen from Wicks Macclesfield quality and price excellent Designed in house by Mo Definitely knows his stuff an asset to the company Mark P

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wicks had everything I was looking for in stock at competitive prices. Ned , who served me was exceptional. Very professional, helpful and friendly. He also arranged delivery for me. Delighted and wil... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

At the Macclesfield store we were enquiring in regards to a new kitchen. The lady who saw to us was incredibly miserable and made us feel very unwelcome. We could tell she absolutely did not want... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Macclesfield

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Hulley Road, Macclesfield, Cheshire, SK10 2SF, Royaume-Uni

  • +441625427777

4,4

Excellent

TrustScore 4.5 sur 5

69 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,4

Tous les avis

(69)

14 550 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff member

Staff member, Ned, was more then helpful today at Wickes Macclesfield branch. Saw me struggling and came unprompted to help. All staff were polite but Ned's attitude raised customer service to another level. Thank you Ned

23 juillet 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We're so pleased to hear about your positive experience and the excellent customer service you received, Ann. It's wonderful that Ned's attitude elevated your visit. Thank you for your kind feedback! - AB

Noté 5 sur 5 étoiles

June2026

June2026
Bought my 2nd kitchen from Wicks Macclesfield quality and price excellent
Designed in house by Mo
Definitely knows his stuff an asset to the company
Mark P

19 juillet 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We're delighted to hear you had such a positive experience with your second kitchen purchase, Mark. It's wonderful to know that the in-house design service was excellent and that Mo was so knowledgeable. Thank you for your kind feedback! - AB

Noté 5 sur 5 étoiles

Wicks had everything I was looking for…

Wicks had everything I was looking for in stock at competitive prices. Ned , who served me was exceptional. Very professional, helpful and friendly. He also arranged delivery for me. Delighted and will definitely recommend to family and friends.

8 juillet 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Bill, We're so pleased to hear you found everything you needed at competitive prices! It's wonderful that Ned was professional, helpful, and friendly, and arranged delivery for you. Thank you for your kind feedback and recommendation. - Sean

Noté 5 sur 5 étoiles

Ben and Simon

Ben and Simon. Best two lads in the place. Genuinely friendly and helped me a ton with a big bulk order. Patience aswell. I think it was ben. While he was putting my order through I walked off to go grab something else and the man wasnt annoyed. Jsut laughed it off and both had a right good sense of humour. Genuinely very pleased. And considering I was having a terrible day because of toolstation. They really Genuinely made me forget about how annoyed I was. Would recommend. Good people working here. Great staff and service. Even when the system messed up they didnt get annoyed they both works off of one another. Great experience.

29 juin 2026
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Réponse de Wickes - Macclesfield

We are so happy to hear about your positive experience with Ben and Simon. It's wonderful that they could assist you with your order and provide such outstanding service, especially after a challenging day. We appreciate you sharing your feedback. -AK

Noté 1 sur 5 étoiles

All was going well until I came to pay

All was going well until I came to pay, I was waiting my turn as there was only 1 lady serving when another lady came out of the back room & asked someone behind me if she could help him & he asked me if I had been served yet so I said not yet! The lady walked over and said anyone doesn't matter who there is more than 1 till open. This was in quite an aggressive manner! I said when I got to the tills there was only 1 open. so thats why i was at that till and there wasn't any need to be rude. She said she is dying here and shes been in since whatever time so I told her everyone is struggling with the heat unfortunately but still no need to be rude to anyone

26 juin 2026
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Réponse de Wickes - Macclesfield

Hey Gary, thank you for your valuable feedback regarding your experience in our Macclesfield store. I'm sincerely sorry to hear about your situation at the till and is feedback we take very seriously.

I've forwarded your Trustpilot review to the store directly, so they can investigate and improve on this going forward.

If you need any further assistance please reply to the private message I've sent you on Trustpilot. - Dylan

Noté 5 sur 5 étoiles

Visited Wickes Macclesfield today and…

Visited Wickes Macclesfield today and was assisted by the incredibly helpful Lynda, knowledgeable about where things are and nothing is too much trouble. Always cheerful and willing to help.a very positive asset to the Wickes store.

23 juin 2026
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Réponse de Wickes - Macclesfield

Thanks for taking the time to leave your 5-star review. We are so pleased to hear about your positive experience with Lynda. It's wonderful that she was so helpful and attentive. We appreciate your kind feedback. - AB

Noté 5 sur 5 étoiles

Purchasing tiles

Went it to purchase some tiles, Lynda was extremely helpful and sorted it very quickly. Emily was very friendly at the checkout

23 juin 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We appreciate your 5-star review! We're so glad Lynda and Emily provided such helpful and friendly service. - AB

Noté 5 sur 5 étoiles

Super staff

Super staff, shopped for building materials every week for 10 years, better prices than merchants

11 juin 2026
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Réponse de Wickes - Macclesfield

Thank you for your continued support! We’re delighted to hear you’ve shopped with us for so long and value our team and prices, it’s really appreciated. -AK

Noté 5 sur 5 étoiles

Excellent customer service

I visited the Macclesfield branch last week looking for tiles and paint for my kitchen renovation. I was assisted by Linda, who was extremely helpful, knowledgeable, and friendly throughout my visit.

Linda took the time to understand what I was looking for and recommended the best products to suit my home and project. Thanks to her advice, the finished result in my kitchen looks amazing and I couldn't be happier.

The customer service was outstanding, and Linda's expertise made the whole experience easy and enjoyable. If you're visiting the Macclesfield branch, I highly recommend speaking with Linda.

Thank you, Linda, for your excellent service! x

20 mai 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Aiden, We appreciate you sharing your positive experience. We are happy to hear that Linda provided excellent assistance and guidance for your kitchen renovation. It's wonderful to know you are delighted with the outcome. - Sean

Noté 5 sur 5 étoiles

Having used wicked several times I’ve…

Having used wicked several times I’ve found the staff knowledgeable and friendly. I’ve asked for help and they’ve always been eager to be helpful and positive especially James Reuben and Molly I’m look forward to visiting again and am sure the rest of the staff will be just as helpful.

⭐️⭐️⭐️⭐️⭐️ keep up the good work your all a credit to wickes.

8 juin 2026
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Réponse de Wickes - Macclesfield

Hi James, we're so pleased to hear about your positive experiences with our team. It's wonderful that you've consistently found our staff knowledgeable and helpful. We appreciate your kind words and look forward to your next visit! -LR

Noté 4 sur 5 étoiles

Our Community Group applied for a…

Our Community Group applied for a donation of goods from this store and we were accepted. I was a little earlier than expected collecting the item but Reuben was very efficient and had got it all ready and waiting for me.

2 juin 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi, Miss Pilling. Thank you for taking the time to share your experience with us. We're delighted to see that we were able to help with donations via our community programme. We're also happy to see that store member, Reuben, was efficient and got everything ready for you to collect. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Great Experience Macclesfield Wickes

We recently ordered our kitchen from the Wickes store in Macclesfield and had the pleasure of working with Muhammad Faizan throughout the process.

From our very first visit, Muhammad was incredibly helpful, knowledgeable, and professional. We visited the store on more than one occasion, and each time he took the time to explain all the available options, discuss different layouts and designs, and answer every question we had with patience and expertise.

His attention to detail was outstanding. The measurements and planning were extremely precise, and the kitchen design he created helped us visualise exactly how the finished result would look. He was always clear in his explanations and made what could have been an overwhelming process feel straightforward and enjoyable.

We were also delighted with the value for money. Not only did we find a kitchen that met our expectations in terms of quality and appearance, but the price was considerably more competitive than other suppliers we had visited.

What really stood out was Muhammad’s friendly and approachable manner. He never made us feel rushed, listened carefully to what we wanted, and genuinely seemed invested in helping us achieve the best possible outcome.

We are absolutely thrilled with the service we received and are very excited to see our new kitchen come to life. Muhammad is a real credit to the Wickes Macclesfield team, and we would not hesitate to recommend him to anyone looking for a new kitchen.

Thank you, Muhammad, for all your help and support throughout the process.

1 juin 2026
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Réponse de Wickes - Macclesfield

Hi Fadia, we are so pleased to hear about your excellent kitchen ordering experience. It's wonderful that Muhammad was helpful, knowledgeable, and professional, and that their attention to detail made the process straightforward and enjoyable. We are glad you found great value and are excited about your new kitchen. Thank you for your kind words and recommendation. -LR

Noté 5 sur 5 étoiles

Primary school support

We are a local primary school in Congleton and reached out to the store to see if they could help us with an outdoor project we were doing. Rueben was fantastic and kindly gifted us some sleepers and compost abd not only that but arranged for it all to be delivered! New sandpit and pond area incoming! Thank you so much to all at Wickes Macclesfield!

20 mai 2026
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Réponse de Wickes - Macclesfield

Hi, Thank you for taking the time to share your review with us. We are delighted to see that our Wickes store in Macclesfield were able to help donate materials to help with your new sandpit and pond area. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Above and Beyond

Absolutely fantastic service from Reuben who went out of his way to collect a discontinued item from the Glossop branch and brought it to my local Macclesfield store in his own time. Absolute life-saver. Emily is also a great asset, always helpful and very cheerful service provided. 5 Stars to both. Nikki

8 mai 2026
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Réponse de Wickes - Macclesfield

Hi Nichola,

We are so happy to hear about the fantastic service you received! It's great to know that Reuben went above and beyond to assist you. We appreciate your kind words about the cheerful service from Emily Thank you for your feedback. -Ellysse

Noté 5 sur 5 étoiles

Great store (Macclesfield)

Great store (Macclesfield)
Been using for years and never failed me

11 mai 2026
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Réponse de Wickes - Macclesfield

Hi, Thanks for taking the time leaving your review. We're happy to hear that our Macclesfield store has consistently met your needs over the years. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Excellent service with a recent query

Excellent service with a recent query. Was handled efficiently and courteously by Sarah. Solved immediately.
Superb quality item and very good value for money.
Would highly recommend Wickes for their order and amazing delivery services.

6 mai 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We appreciate you sharing your positive experience. We're happy to hear that Sarah handled your query efficiently and courteously. We're also glad you're pleased with the order and delivery services. -AK

Noté 5 sur 5 étoiles

Great helpful staff, good products

Popped into wickes macclesfield a couole of times over the bank holiday weekend. Staff were friendly and happy to help. Lynda in particular helped me find everything I needed for my project quickly. The products i got were grest quality too. I will definitely be using Wickes more in the future.

3 mai 2026
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Réponse de Wickes - Macclesfield

Hi Carol, Thanks for taking the time leaving your review. We're happy to hear that our staff were friendly and helpful, especially in assisting you with your project needs. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Lynda at Macclesfield store is always…

Lynda at Macclesfield store is always friendly and helpful whenever I ask for assistance I prefer to purchase from Wicks Macclesfield because the store is well laid out . And the staff.

1 mai 2026
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Réponse de Wickes - Macclesfield

Hi Brian,

We appreciate you taking the time to share your positive experience at our Macclesfield store. We're so glad to hear that Lynda is helpful and friendly! -Ellysse

Noté 5 sur 5 étoiles

Helpful Lynda

Everytime I go in I look for Lynda! Always willing to help and very knowledgeable she knows her stuff! She is an asset to your company 5* service

28 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hey Dan, thanks for your five-star review, and I'm glad you enjoyed the amazing service from Lynda in our Macclesfield store! - Dylan

Noté 5 sur 5 étoiles

Went into the store today to ask about the community scheme

Went into the store today to ask about the Community Scheme. The store manager was very helpful and then Rueben assisted me with taking some materials to my car. He was very polite and helpful. Thank you

1 mai 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We appreciate you taking the time to leave us a review. We're happy to hear that you found the store manager helpful and that you received polite assistance with your materials. -AK

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