Wickes - Maidstone Avis 

270
•
TrustScore 5 sur 5

4,8

St Peters Street, Maidstone Kent, ME16 0SN, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to the Maidstone branch and was helped by Jim - I'm not a professional or even an experianced DIYer but Jim helped me through with a smile. Made it a lot less stressful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just wanted to give a big shoutout to Jim on the tills at Wickes Maidstone! He was so lovely, friendly and chatty, and genuinely made my day a little brighter. Such a kind and welcoming person, and it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased a kitchen from Wickes and the service was amazing from start to finish. Abbie was there every step of the way and went above and beyond - she really couldn’t have been any more helpful if sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Matt Nowotny was absolutely first class. Extremely knowledgeable, patient and efficient. Helped at every stage, went above and beyond, Thanks Matt the kitchen is great. Billy and Dandy.

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Maidstone

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • St Peters Street, Maidstone, Kent, ME16 0SN, Royaume-Uni

  • +441622690346

4,8

Excellent

TrustScore 5 sur 5

270 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(270)

14 688 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Got our kitchen and bathroom

Got our kitchen and bathroom, Richard sorted everything and was very helpful can’t thank him enough

12 mars 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Thomas, we're so happy to hear that everything was sorted for your kitchen and bathroom. We appreciate your kind words and, thank you for your feedback. -LG

Noté 5 sur 5 étoiles

Very helpful

Jim on checkout was very helpful with my purchase.
A very cheerful and competent man who made shopping there a pleasure.

10 mars 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Richard,

We appreciate you taking the time to share your experience. We are happy to hear that Jim was helpful and made your shopping a pleasure. - Ellysse

Noté 5 sur 5 étoiles

Jim at Wickes Maidstone very helpful…

Jim at Wickes Maidstone very helpful and friendly. Good experience

9 mars 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Neill,

We're delighted to hear that you had a good experience in-store. It's great to know Jim was very helpful and friendly. We appreciate your feedback. -Ellysse

Noté 5 sur 5 étoiles

Really useful Community Programme

We were given a £100 donation from the Wickes Community Programme to help us re-roof the equipment shed where our Scout Group keeps all our supplies staff were super helpful in Maidstone making sure we got all the right materials

1 août 2025
Avis spontané
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Réponse de Wickes - Maidstone

We're happy to hear that the donation from the Community Programme helped your Scout Group re-roof the equipment shed. We're also glad our staff in Maidstone were so helpful in providing the right materials. Thank you for your positive feedback!- PP

Noté 4 sur 5 étoiles

Matt the sales and design expert at…

Matt the sales and design expert at maidstone wickes was 100 percent on the ball. From start to finish he was helpful , polite and knew his stuff. Matt made the whole process of finding , designing and purchasing a bathroom an absolute delight. Highly recommend seeing him for your next home improvement project.

10 décembre 2025
Avis spontané
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Réponse de Wickes - Maidstone

Hi Mr A. P,

We're happy to hear that Matt was helpful, polite, and knowledgeable. It's great to know the process of finding, designing, and purchasing a bathroom was a delight. Thank you for your feedback and recommendation. -Ellysse

Noté 5 sur 5 étoiles

Excellent support and service from…

Excellent support and service from Andreea Toma on the design team on a long timescale project - she kept focus and attention throughout the project and provided updates. Really appreciate the extra mile(s) she has gone to provide a great customer experience.

2 mars 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Tom,

We appreciate you sharing your experience. We're thrilled to hear that Andreea provided excellent support and service throughout your project. Thank you for your feedback! -Ellysse

Noté 5 sur 5 étoiles

Jim helped me load some bricks into the…

Jim helped me load some bricks into the car. This made it easier for me.

1 août 2025
Avis spontané
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Réponse de Wickes - Maidstone

Hey Karen, thank you for your five-star review, and I'm glad that Jim was able to help you out in our Maidstone store! - Dylan

Noté 5 sur 5 étoiles

Richard has been great throughout the…

Richard has been great throughout the whole process. He really cares about the kitchen design and only wants what he thinks is best for you. We’ve been back and forth many times and have felt supported and happy each time. Thoroughly recommend Richard.

27 février 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Jess.

We appreciate you sharing your feedback. We're happy to hear that you felt supported throughout your kitchen design process, and that our team member cared about your needs.- PP

Noté 5 sur 5 étoiles

Great kitchen designer

I would like to thank Matt Nowotny at the Maidstone branch for designing my dream kitchen. Matt listened to my requests and took away what I was asking and produced the design. I could finally visualise what my new kitchen would look like! Nothing was ever too much trouble as I had plenty of questions, queries etc however Matt always responded! Matt is friendly, approachable and a great designer who I would highly recommend! Thanks again for making my dream of 20 years of waiting finally come true! I absolutely love my new Sofia range kitchen!

6 septembre 2025
Avis spontané
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Réponse de Wickes - Maidstone

Hi Consumer, We appreciate you sharing your experience at our Maidstone branch. We're happy to hear that our team member listened to your requests and designed your dream kitchen, helping you visualize the final result. It's great to know they were friendly, approachable, and responsive to your questions. Thank you for your positive feedback. - Sean

Noté 1 sur 5 étoiles

bathroom design appointment let down

I had a bathroom design appointment, which the consultant told me at the beginning wasn’t long enough, and it wasn’t.
He said he would finish the design and quote that day, in between other appointments and then email it to me. A week later I’ve received nothing other than a follow up email asking me to leave this review.
I had a told him that we wanted to get things finalised quickly and wanted high end products. So even more puzzling that he did not come back to me.
Needless to say we are placing our order with another company

14 février 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hello Debbie, thanks for your valuable feedback and I'm really sorry to hear about your design experience in our Maidstone store. I will ensure to feed this back so we can improve on this going forward. - Dylan

Noté 5 sur 5 étoiles

Wonderful service give by Jim

Wonderful service give by Jim. Happy birthday.

18 février 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Andy, we're happy you enjoyed the wonderful service. We appreciate you taking the time to share your positive experience with us. -LG

Noté 5 sur 5 étoiles

Great customer service

I came into this store to return some unneeded, excess materials that I'd purchased at another branch. This turned out to be rather complicated but Jim was very patient and helpful and was ultimately able to process the refund for me.

18 février 2026
Avis spontané
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Réponse de Wickes - Maidstone

We're happy to hear that Jim was helpful in resolving the complexities of your return. Thank you for sharing your positive experience and for your patience. -AK

Noté 5 sur 5 étoiles

Maidstone Invaluable help from JIM

Maidstone - St Peter’s Street
Due to mobility issues, we needed assistance with a pre reserved Order.

JIM saw that my Wife would have struggled with the goods and offered to help.

He brought it to our vehicle and ensured that all was loaded and secure before us leaving.

We cannot rate his Costume Service highly enough.

He is a credit to your Company

Well done and thank you

16 février 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Martin,

We're happy to hear that you received wonderful assistance with your order. It's great to know that Jim went above and beyond to help. We appreciate you sharing your positive experience! -Ellysse

Noté 5 sur 5 étoiles

Thanks Jim

Excellent service and professional advice.
Thanks Frank

2 février 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Mr Scott, Thank you for taking the time to share your experience with us, we appreciate all feedback! -SM

Noté 5 sur 5 étoiles

Jim helped me out with my time in…

Jim helped me out with my time in store, absolute legend. Couldn't have done more to help me

2 février 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Tom, Thank you for your five-star review which highlighted how extremely helpful you found our colleague Jim at our Maidstone store. Many Thanks - DG

Noté 5 sur 5 étoiles

My thanks to Jim

My thanks to Jim, very helpful.

28 janvier 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Zac, thank you for telling us about your visit to our Maidstone store and in particular how helpful you found our colleague Jim. Many thanks for taking the time to leave us a five-star review.-DG

Noté 5 sur 5 étoiles

Jim was an excellent ambassador for…

Jim was an excellent ambassador for Wickes Maidstone and really looked after us.

19 janvier 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi, Chris. Thank you for taking the time to share your review with us. We appreciate you taking the time to share your experience. We're happy to hear that you received excellent service during your visit. Thanks again for your valuable feedback. - Scott H

Noté 4 sur 5 étoiles

Great service

I was looking to redo my bathroom and didn't know where to begin. Richard the Design Consultant was patient, listened, very helpful, finding answers to our concerns, professional, knowledgeable and did everything to help us find a positive solution.

18 janvier 2026
Avis spontané
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Réponse de Wickes - Maidstone

We're happy to hear that Richard was helpful during your bathroom renovation. We appreciate you taking the time to share your positive experience. -AK

Noté 5 sur 5 étoiles

Everything from the initial…

Everything from the initial consultation with Michael in Maidstone to the excellent installation by Jedda and his team was extremely good. The only thing that was a letdown was the confusion over deliveries caused by the delivery company itself

15 janvier 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Ian.

We're happy to hear that the consultation and installation met your expectations. We appreciate your feedback and regret to learn about the delivery issues. We'll review this to improve our service.- PP

Noté 5 sur 5 étoiles

Yos in Maidstone branch was very…

Yos in Maidstone branch was very helpful, she took her time with us

15 janvier 2026
Avis spontané
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Réponse de Wickes - Maidstone

Hi Ryan, Thank you for taking the time to share your feedback. It is great to hear that you had a great experience with Yos in the Maidstone branch. -SM

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