Wickes - Martlesham Heath Avis 

334
•
TrustScore 5 sur 5

4,9

Anson Road, Martlesham Heath, Ipswich Ipswich, IP5 3RU, GB

•

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Noté 5 sur 5 étoiles

Visited today 14th September and asked for help & guidance as shopping for heavier garden items! (Both mum and I have disabilities) Carly (a member of staff) was such a help with such a very beautiful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just popped into the local branch to purchase some bits and pieces Following a quick look round it appeared they didn't have what I was after but fortunately a staff member 'Kerry' was on hand to d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

At the Martlesham store I found Becky very helpful and very funny ,it nice to go somewhere and not just be served by someone going through the motions but able to get the banter and making the shoppin... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I say with all honesty, that I never leave reviews- untill now. I am a regular customer and I am frequently assisted and served by Gemma. She is helpful, friendly, conscientious- an excellent member... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Martlesham Heath

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Anson Road, Martlesham Heath, Ipswich, Ipswich, IP5 3RU, Royaume-Uni

  • +441473200168

4,9

Excellent

TrustScore 5 sur 5

334 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(334)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gemma was so lovely

12 février 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi Emma,

Thank you for sharing your feedback. We're thrilled to hear that Gemma was lovely. We appreciate your kind words. -Ellysse

Noté 5 sur 5 étoiles

Returned a sheet of 4x2 flexible mdf

Returned a sheet of 4x2 flexible mdf, Gemma who helped me with the return was ,brilliant very helpful

12 février 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi Will, we're happy to hear that the return process was smooth and that the service you received was brilliant. Thank you for your positive feedback. -LG

Noté 5 sur 5 étoiles

Visited Wickes at Martlesham Heath…

Visited Wickes at Martlesham Heath Ipswich the other day and was given fantastic in store advice and assistance by Gemma. This is not the first time I have experienced great service from Gemma and it’s always greatly appreciated. Her friendly greeting and technical advice is always first class. 👍

10 février 2026
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Réponse de Wickes - Martlesham Heath

We appreciate you taking the time to leave us a review. We're happy to hear that you received fantastic assistance from Gemma in store. It's great to know that the service you received was greatly appreciated. Thank you for your feedback. -AK

Noté 5 sur 5 étoiles

Yasmin was amazing!

We were served today by Yasmin at Wickes Martlesham and she was absolutely brilliant. From the moment we approached her, she was friendly, knowledgeable and genuinely keen to help.

We were unsure which paint would be right for a job at home, but Yasmin took the time to understand what we were doing, explained the different options clearly, and made sure we left with exactly the right product for the job. Her advice gave us real confidence in our purchase.

It’s refreshing to receive such attentive and professional service - she’s a real credit to the Martlesham team. Thank you, Yasmin

11 février 2026
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Réponse de Wickes - Martlesham Heath

Hi Customer, Thank you for telling us about how helpful you found our store colleague Yasmin when you visited our Martlesham store. We are pleased to hear that Yasmin provided you with a great customer experience and found you the exact paint that you required. Thank you for taking the time to leave us such a positive review. - DG

Noté 5 sur 5 étoiles

Helpful staff, and good stock

Staff always helpful and cheerful and rush to open a further till if a queue starts building. Today served by Gemma who gets an A+ for cheery.
Store always clean, bright and well stocked.

10 février 2026
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Réponse de Wickes - Martlesham Heath

Hi David, we appreciate you taking the time to leave us a review. We are so happy to hear that our team is helpful and cheerful, especially when opening new registers. We're glad you appreciate our clean, well-stocked store! -LG

Noté 5 sur 5 étoiles

Opening a trade account

Becky at Wickes Martlesham set up my trade account very quickly & efficiently and made the whole experience very easy for me. Thanks Becky!

9 février 2026
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Réponse de Wickes - Martlesham Heath

Hey there, thanks for your wonderful feedback, and I'm delighted that Becky in our Martlesham Heath store was able to help you set up a trade account! - Dylan

Noté 5 sur 5 étoiles

Great experience at Wickes Martlesham

Becky at Wickes Martlesham Heath was brilliant. Super helpful, knowledgeable, fun and friendly.

8 février 2026
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Réponse de Wickes - Martlesham Heath

Hi Ian, Thanks for taking the time leaving your review. We are happy to hear that Becky was able to help you and was super helpful and knowledgeable this is the kind of service we aim to provide in all our stores. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Great service

26 janvier 2026
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Réponse de Wickes - Martlesham Heath

Hey Ferry, thanks for your five-star review, and I'm delighted you enjoyed the great service in our Martlesham Heath store! - Dylan

Noté 5 sur 5 étoiles

Staff really helpful.

Staff really helpful, especially Becky.
All we needed was in stock at a good price.

25 janvier 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi Chris.

We're happy to hear that our staff was helpful and you found what you needed at a good price. Thanks for your positive feedback!- PP

Noté 5 sur 5 étoiles

Helpful employees

Helpful employees. Well set out store so easy to select required items.
In particular the lady who was working in the Paint aisles who was both very helpful and friendly. And the lady working on the payment desk ( Becky). Both and indeed everyone who was present on that day could not have acted in a more professional and helpful manner. Thank you so much.

12 janvier 2026
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Réponse de Wickes - Martlesham Heath

Hi Mr Paul Williams,

We're happy to hear that you found our employees helpful and the store layout convenient. It's great to know that our team's professionalism and helpfulness made a positive impact on your shopping experience. Thank you for your feedback. -Ellysse

Noté 5 sur 5 étoiles

Darren from the marlesham branch was…

Darren from the marlesham branch was fantastic!! We had no idea about what we needed for internal doors and guided us through so patiently through our large order He is an asset to your store, as a retail manager myself for over 30 years it's fabulous to still see this standard of service.

20 janvier 2026
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Réponse de Wickes - Martlesham Heath

Hi Katherine, Thanks for taking the time leaving your review. We are happy to hear that Darren was able to help and guide you to the correct internal door that you need this is the kind of service we aim to achieve. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Very friendly and very helpful

Becky was very friendly and helpful

20 janvier 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi Alex Ling, We appreciate you sharing your positive experience. We're happy that you found Becky to be friendly and helpful during your visit. -LC

Noté 5 sur 5 étoiles

Really good service

Really good service, very helpful staff,
Especially Becky who was very professional and courteous

19 janvier 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi, Howard. Thank you for taking the time to share your review with us. We are really happy to see you received great customer service and found our staff to be helpful, professional and courteous. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Today I was served by Matt Snowdon

Today I was served by Matt Snowdon, most charming & helpful lad. Nothing was too much trouble, he was very knowledgeable on all the paint’s which I was buying. He took all my paint to my car for me.
Matt in my opinion will make an excellent store manager.
Regards Sheila Shiells

19 janvier 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi, Sheila. Thank you for taking the time to share your review with us. We are really happy to see that Matt was very helpful, charming and knowledgeable during your visit to buy paint. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Fantastic staff especially becky

Fantastic staff especially becky

13 janvier 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi, Ricky. Thank you for taking the time to share your review with us. We are delighted to see that you found our staff to be fantastic with a special shout out to Becky! Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Major commercial refit in Ipswich, by Shanel…

Major commercial refit in Ipswich which required 2 new kitchens and 4 staff bathrooms. Having dealt with Shanel for my previous new bathrooms for my home, I knew I didn't want anyone else to help us with this project. Shanel was so good at designing the layout and took on board everything we said we wanted. All ordered and delivered, they even set us up a business account so that we could pay by invoice. Superb service as always and I wouldn't trust anyone else. Thanks Shanel. 5 *****

12 janvier 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

We appreciate you taking the time to share your positive experience. We're so glad to hear that you were happy with the design and service for your commercial refit in Ipswich. Thank you for your continued trust. -AK

Noté 5 sur 5 étoiles

Visited this store for the first time

Visited this store for the first time. Couldn’t find the item I wanted so went to the check out. Spoke to Becky and Darren who couldn’t have been more helpful. Darren took us to the item we were looking for and checked they were right for us. He then showed us other items we were looking at. We really appreciate the friendly and cheerful help we receive from both Becky and Darren.

8 janvier 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi Derek, We're happy to hear that you received such outstanding assistance during your visit! We appreciate you mentioning Becky and Darren who went above and beyond to ensure you found everything you needed. Thank you for your positive feedback! -LC

Noté 5 sur 5 étoiles

Gemma at Martlesham Store is amazing

Gemma at Martlesham always makes you feel a little better no matter how difficult things are in your life, she is the warmest and friendliest person I have ever met in a shop!

9 janvier 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi Camilla.

Thank you for your kind words! We’re so happy to hear that your experience at Martlesham was so positive. It’s wonderful to know that Gemma helped make you feel a little better.- PP

Noté 5 sur 5 étoiles

Amazingly helpful staff

I usually by pass Wickes martlesham on my way to B&Q but yesterday I couldn't be bothered with the xtra time involved and popped into wicks and so pleased I did, the choice of products and quality I wasn't expecting and the staff were amazing, especially a young lady name of Becky, her product knowledge and patience and understanding was second to none, she is a very kind, caring young lady and in my opinion a true asset to the martlesham branch and to the wicks company as a whole,she made me feel a valuable customer in the store which is very rare these day's,I can't praise Becky and the other members of the Martlesham branch highly enough, I will definitely be using this branch on a regular basis from now on and will definitely share my experience with family and friends, thank you Becky so much.👍👏👏👏

11 janvier 2026
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Réponse de Wickes - Martlesham Heath

Hi Malcolm Bailey, We appreciate you sharing your positive experience at the Martlesham branch. We're so glad to hear that Becky and the team was helpful, patient, and knowledgeable. -LC

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff. Becky at Martlesham helped me set up a new trade account.

11 janvier 2026
Avis spontané
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Réponse de Wickes - Martlesham Heath

Hi Simon, Thank you for taking the time to share your experience with us. It is fantastic to hear that Becky was able to help you set up a trade pro account! -SM

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