Wickes - Nottingham North Avis 

I needed some information about a product that was purchased a year ago the manger Michelle gave me all the information that I needed and other information about some flooring products she did not rush me although I could see she was very busy. I thought it was excellent service.

Tracey helped me find spray paint, from a restock, in the store room, excellent customer service. 5 stars

Sarmed, Nottingham North Wickes, understood exactly my requirements for a new bathroom. Sarmed advised me on design and options without coming across as a pushy sales person. , Wickes

Marc was so so helpful and knowlegable about door knobs and latches. Took his time to explain different options and ensured a correct purpose. Very friendly approachable manner.

Tracey and Kelly at the click and collect desk couldn't have been more helpful and were very polite.

Michelle, Leo,and Michael, at wicks daybrook, absolutely very helpful people, nothing was to much bother in finding what I needed,
Thankyou and great service

Really helpful staff
Ben Kemet went the extra mile to locate an item that wasn't on the shelf.

Ordered some paint for click and collect, order was received promptly.

When I went to pick up it was very easy and quick especially when purchasing some other bits. Order was picked by Joe and I was served by Tracey who was really friendly.
Great service

Ryan was very helpful with my click and collect, very good service!

Having had no experience in designing or buying a brand new kitchen the situation was daunting for us knowing where to start but Stuart made the process a breeze! From the initial consultation he listened to what we wanted and helped to create a design that we are over the moon with. His design knowledge and knowledge in the products was spot on, he allowed time for us to think about things, he sent emails to us when he said he would- he is 5***** all round. There was absolutely no pressure from Stuart which I found reassuring. Even after the kitchen had been delivered and fitted (we didn't use Wickes for fitting) he helped us to sort out returning and ordering a few amendments. I will definitely be recommending Stuart to anyone wanting a new kitchen from now on!

A new kitchen from Wickes
The design needed was for a user friendly kitchen for a 85 year old lady. Everything to hand, easy to live with and minimum high level storage. Sarmed took his time to listen to my mums needs and after a home visit to measure the area, he created the design to fit in the kitchen area. In store Sarmed went through many variables of units worktops sinks taps Everything that goes into creating the final product. This was done with humour in a relaxed manor, with parts being chosen, then unchosen then rechosen. Patience is obviously non negotiable in your role Sarmed.
We chose to have the whole process installed in house and Craig and his team did this in what can only be described as totally professional. All of the trades people the plasterers electrician, everyone involved were great. The standard of finish is fantastic. They all treated my mum and her home with the greatest of respect ensuring there was as little disruption possible and always left the area clean and tidy at the end of the day. All the while keeping her well topped up with hot drinks.
Was there any snags, only a couple.
1 panel that went above the oven was found to be damaged when unpacked, this was immediately reordered by Craig to be changed. This had to be done 3 more times before a undamaged panel arrived, which was fitted by Craig within 24 hours.
Then a change to the original flooring chosen due to it becoming a end of line item. The new flooring was of a better quality than the original and a price was agreed between what the cost of the original was and the higher cost of the new floor. The way this was organised did take nearly six weeks to complete the transaction financially but this was the only negative bit of the whole process.
So to recap
Would I use Wickes again ? Yes
Would I reccomend Sarmed, Yes Genuine nice guy easy going, professional caring and listens to you fully before reccomending his ideas.
Would I reccomend using Wickes installers, Yes all day every day Specifically ask for Craig and his team, you will not be disappointed.
So with minimum hiccups in the whole process I submit my 5 stars.

I had some laminate that was fully oacked and not used. I had it for 6 months and It was outside the reurns duration of 1 month. Mark and Tracey were fantastic and allowed me to return it.
Thanks Mark and Tracey

Leo was such a nice consultant. Really knew his craft and had a wealth of ideas. Would highly recommend him.

Excellent customer service from Rachel, who has been very helpful, patient and supportive along with sound advice given all whilst keeping us within our budget. Thank you

Came in for a colour matched Dulux paint - Tracey and Marc were very helpful, friendly and professional. 5/5

Brought a new Kitchen in June 2025 from the Arnold - Nottingham store through Sarmed.
Sarmed was brilliant and genuinely cant speak highly enough of him. Engaged throughout, passionate about the design and colours, not pushy at all and gave the impression he genuinely wanted to help us achieve our dream kitchen.
We went for a Chester Cloudy blue style, and its a dream !
There were issues with the units however; some items missing, the handles and their bolt would snap leaving them useless and some of the instructions are very poor, but none of this takes away for the customer service we received from Sarmed, the online team and another Wickes Kitchen designer in the Arnold store who's name i forget.
Would recommend, just be patient with the construction if you do it yourselves like we did !

Tracey was very helpful with my DIY predicament and found the solution for me. Would thoroughly recommend!

I had a very positive experience with Wickes when contacting them about a community project at the Macmillan Information and Support Centre. From the first conversation, the store Manager Tanya was open, friendly and receptive to our request, and she went out of her way to ensure the specific products we needed were avaialble.
Through the Wickes community programme, the store donated ear defenders to help make our centres more accessible and welcoming for people who are neurodiverse. This practical support will make a real difference to those using the service.
The experience highlighted how effective the Wickes community programme is and the company’s commitment to supporting local causes. We are grateful for the support provided, which reflects well on both the store and Wickes as an organisation.
Thank you for your help and support.

Our Design consultant -Sarmed was polite courteous and friendly. He was very knowledgeable about the design process and produced an excellent layout plan for our kitchen. He showed us all the materials and recommended detailed arrangements for the products. We couldn’t hope for a better service thoroughly recommend the design service offered by Whickes at Arnold Nottingham

Helpful staff and a good value store.
Managed to source my item and get it delivered from another store the next day