Wickes - Pontefract Avis 

As someone who thinks D.I.Y means "damage it yourself" I always dread going to hardware stores as I've no clue what I'm doing...Deb from Pontefract Wickes made my experience a very pleasant one and made sure I left with just what I needed, as well as a massive smile on my face as a bonus. She is an absolute legend and is a credit to Wickes!

Brandon at the pontefract store was excellent in helping me today, I rang to double check something was in store as online it mentioned the stock but was sold out in store earlier in the week.

Brandon confirmed the stock, when I arrived he helped in locating it in the back as there was none on the shop floor .

Left a happy customer - thank you Brandon!

Always look forward to seeing Deb when in store. Polite, professional and very accommodating. A credit to the organisation

Great customer experience.
Many thanks to all the staff who are always helpful. Especially Deb who is always very personable and puts a smile on my face 🤗

Deb on the till and dean in kitchen design helped us in store today fantastic staff always helpful in this store

Deb, really kind and helpful, prime example of how customer service should be dealt.

Deb was very helpful,polite and friendly and it was a pleasure to get served in that way in a DIY store.

Excellent customer service by Deb at pontefract.
😊

Visited the pontefract store this morning , was served by a lovely lady called Deb , she was very helpful and friendly and helped with arranging my trade account . Thabks again .

Today I was served by Deb , can I just say what a lovely lady . She is an asset to the company.
She helped me set up my trade account and sorted everything out for me
Thank you

brilliant service always made to feel welcome first name service deb who works in pontefract store is brilliant always chatty polite keep it up

Thank you to Deb at Wickes Pontefract. Approachable, knowledgeable and friendly customer service whilst buying my staircase accessories.

From walking in the store and being greeted with a chirpy hello from Debs to the vast stock available....

Always have what I need in stock and at great prices ..

Staff friendly and helpful...

👌👌👌

I have been to Wicks at Pontefract several times this past week and the service was excellent. Deb at the tills is always chatty and helped me find what I was looking for. She even saved me some money in locating some discounted items. Much better service than I received another hardware store.

Deb.
Approachable
Friendly
Helpful
Spot on
Thank you

Pontefract Store, getting to be a regular thing coming here for supplies for my daughter’s house renovation. Good selection of materials at good prices. Deb is the one who usually serves us, very helpful and polite.

Called in for Storm dry which is quite expensive, the lady serving (Deb) asked me if I had a trade card, she signed me up and I saved £8.50. Deb was really helpful & friendly the sign up took a few minutes. Thank you Deb x

Been to the Pontefract store multiple times over the last few weeks and Deb is always very helpful, friendly ... I used to avoid this store but not any more!

Deb was excellent, a credit to the store. Thank you for excellent customer service!

Steve has helped myself and my partner to pick and design our new kitchen, from start to finish he was absolutely brilliant, he has designed a kitchen that has filled the space while still looking absolutely fantastic. From myself and my partner thank you very much!