Wickes - Scunthorpe Avis 

Visited the store several times and James the kitchen designer planned a kitchen for us. He was so patient extremely knowledgeable and professional. I would thoroughly recommend James.

Very considerate and helpful staff member named Tammy.

We visited the Scunthorpe store and met Sophie a couple of weeks ago. Sophie visited our home to measure up our bathroom and we have had an appointment with her today to have a look at our options. Sophie has been very friendly, professional and helpful throughout the process so far and she really does make customer service a priority. I have felt listened to and Sophie has created our perfect bathroom. We are excited to get our order in and an installation date booked.
Thank you Sophie

Very impressed with my Wickes bathroom installation.It was totally stress free.The designer,Sophie,was friendly and helpful.Everything was delivered on time ,and the fitter Mike Congdon ,has done a fantastic job.Very happy :-)

Popped in to my local store in Scunthorpe but was unfamiliar with the layout so could not find what I was looking for. Had to ask for help from an employee but am so glad that I did, Russel was so helpful and polite, took me right to what I was looking for and went above and beyond even opening a new till for me.
Will definitely be coming back.

Hi we have just purchased a Ohio kitchen units which i am assembling myself when opening the box for corner wall unit one of the hinges was locked tight I took it to my local store in Scunthorpe and a gentleman called James was most helpful he successfully opened the hinge for me showed me how he unlocked it and was extremely helpful so thanks James

Outstanding customer service as always by Katherine!

Very helpful and polite always good to see her!

Thanks for the help today!

The product was delivered on-time and in great condition (Often items received from online companies are damaged at the edges). I have had several deliveries from Wickes to Men in Sheds and have had no problems with any deliveries. The staff are very helpful in-store and even deliveries arrive at the time they should. I recommend Wickes to anyone, be they a home DIY'er or trade person.

Overall i was very happy with the service and products i recieved through wickes Scunthorpe, Sophie Lilley Graham was super friendly and helpful she made all appointments easy and on time. I only had issue on delivery day as this was extremely stressful due to multiple ahencies delivering but Wickes staff couldnt have been more helpful. I will be looking to Wickes in the next few years for when I am planning to have a new Kitchen, the Bathroom has cone out just as id hoped.

We were impressed with the service James gave us when we went to our instore appointment. He talked us through what we might want and showed us lots of samples and explained about the materials and finishes etc. He answered our questions and made suggestions when we were unsure about things but wasn't pushy at all. He was able to come to our home later the same day to take measurements and help us to define what exactly we might want but was reassuring that if, after he had done the design, things could be still changed if necessary until the order was actually submitted. Overall it was a very good experience and we can't wait to see the design.

We shopped around and got several quotes for kitchens. Wickes were competitive price wise, but it really was the customer service we received that won us over and why we chose to order our new kitchen from them.
Sophie Grantham was our designer. She came round to our house and measured up. Then designed our full kitchen, managing to fit in all appliances on our wish list in a very small awkward space.
Her professional, friendly and relaxed approach put no pressure on us like other companies had. Ultimately it is down to Sophie’s customer service and skills as a designer that won our custom. With the kitchen business being so competitive, its the customer service that makes the difference.

We had a bathroom recently designed by Sophie Grantham.
We were very unsure what we could do to make the bathroom nice as it is so small.
Sophie was so very knowledgeable and designed the bathroom to perfection.
Very customer orientated polite and friendly.
An asset to the company.

Professional and friendly, let us know what was happening and when. Sophie Grantham was so lovely and knowledgeable it gave us confidence in our choices.

Assistant Naomi went over and beyond the call of duty lifting 5 bags of plaster on to my trolley,as I had just slightly pulled my back went loading a bag myself,without her help I would have had to leave the store empty handed.

Tammy & Russell were really friendly and extremely helpful. Helped me process a small return while I was buying some other bits.

We recently bought our new kitchen from Wickes and had such a great experience thanks to James Spikings. From the very beginning, James was incredibly helpful, patient and knowledgeable throughout the whole process. He really listened to what we needed as a family and helped bring our vision to life with a design that works perfectly for our home.

Nothing ever felt like too much trouble — he happily made changes when needed, offered helpful ideas and kept us updated every step of the way, which made the whole experience so much less stressful. His communication and customer service were excellent from start to finish.

We’re so grateful for all his help and would highly recommend asking for James if you’re planning a new kitchen. Thank you again for all your hard work!

Katherine at the store was extremely helpful. I don’t shop here frequently and had no idea where to find the items I needed. She showed me to the aisle and said to go find her if I needed anything else.

​I had a great experience at Wickes Scunthorpe yesterday. Katherine on the tills was incredibly helpful, multitasking between several customers while helping me get set up with TradePro. She was professional, friendly, and made the visit a pleasure. Great service!

Katherine was amazing, so helpful. Made our shopping experience in the store so easy. Thank you so much

Great customer service every time I go to Wickes at Scunthorpe. A particular mention for Katherine who is always cheerful and very helpful