Staff always pleasant and helpful, never make you feel “stupid” when you need help. Brian helpful today
L'entreprise a répondu
Établissement
Changer d'établissementStation Road, South Shields Tyne and Wear, NE33 1RD, GB
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Lisez les avis des autres
What went wrong ? Buying a 8k kitchen from wickes from 10th October 2025. 7 to 10 days for a tiny 5x5 kitchen to get installed, 16 days to complete and so many faults and customer services absolu... Voir plus
L'entreprise a répondu
Fantastic service and advice from James. Myself and another customer were staring at the plastering tools and materials not having a clue between us. James came over and explained exactly what we nee... Voir plus
L'entreprise a répondu
#Brian #southshields Absolute gem! So approachable and didn’t laugh at my stupid questions over paint yesterday afternoon! Really appreciated his help. Also no judgement when the little one started s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - South Shields
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Station Road, South Shields, Tyne and Wear, NE33 1RD, Royaume-Uni
- +441914546160
4,8
Excellent
121 avis
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Tanya was great
Tanya was great, super helpful and a friendly face to be served by! Thanks :)
24 mars 2026
Avis spontané
Réponse de Wickes - South Shields
Hi Rhian,
We're delighted to hear that you found Tanya super helpful and friendly. Thank you for sharing your positive experience with us. -Ellysse
Bought a kitchen with Abbey's help
Bought a kitchen with Abbey's help, she was excellent help at the South Shields branch. Talked us through our options, offering options that weren't on the shop floor to suit our budget. We felt the whole experience was really easy, felt no sales pressure and felt it went well from start to finish. Even after the sale, we had a few minor issues with damage on the doors, Abbey sorted the new delivery out of the new doors very quickly. Would definitely recommend Abbey and Wickes for kitchens.
14 juin 2025
Avis spontané
Réponse de Wickes - South Shields
Hi, Amy. Thank you for taking the time to share your review with us. We are really pleased to see that your design consultant Abbey was excellent throughout, giving you options to suit your budget, providing a stress-free design experience. Thank you again for your kind feedback. - Scott H
Great customer service and advice…
Great customer service and advice Dennielle was very knowledgeable on wickes products
10 mars 2026
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Réponse de Wickes - South Shields
Hi Paul, We appreciate you sharing your feedback. We are so glad to hear about the great customer service you received from Dennielle and advice you received regarding our products. - Sean
Visited South Shields store today and…
Visited South Shields store today and were served by Audrey. She told us about a discount card and how wicked help with community projects. Audrey was very helpful, knowledgeable and a polite member of staff.
4 mars 2026
Avis spontané
Réponse de Wickes - South Shields
Hi S Information, Thank you for visiting our South Shields store we were pleased you were happy with the services provided by our colleague Audrey. I am attaching a link about our Community Programme and hope you find this of interest. Many thanks for your five-star review. -DG
www.wickes.co.uk/community-programme.
Went to go very last minute to get a…
Went to go very last minute to get a carbon monoxide alarm, even though they were closing in ten minutes, Brian was very helpful and showed me where to get the correct item! Excellent
2 mars 2026
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Réponse de Wickes - South Shields
Hi Meg, We're happy to hear that Brian could help you find the carbon monoxide alarm quickly! We appreciate you taking the time to leave us this excellent feedback. -SM
Excellent knoledge
Excellent knoledge
Always a pleasure to shop at this store
And product knowledge is exellent.
Jean is a excellent staff member.
Always smiling and energetic.
Lord Geoffrey Palfreyman
25 février 2026
Avis spontané
Réponse de Wickes - South Shields
Hi There, thank you so much for your five-star review about your visit to our South Shields store. In particular, you mention the great customer service you received from our colleague Jean. Your review is much appreciated. -DG
Sam was very professional.
Sam turned up on time having checked in prior to the appointment.
Fully explained options prior to appointment which gave us assurance there would be no pressure sales.
Helpful throughout the whole visit.
Ensured we knew about contact for follow up appointments.
23 février 2026
Avis spontané
Réponse de Wickes - South Shields
Hi David, Thank you for telling us about your visit to our South Shields store and in particular how helpful you found our colleague Sam. Thanks also for taking the time to leave a positive review.- DG
Brian was brilliant help
Brian was brilliant help! 100% quality service couldn’t recommend more!
21 février 2026
Avis spontané
Réponse de Wickes - South Shields
Hey Ellie, thanks for your five star review and I'm glad that Brian was able to help you out in our South Shields store! - Dylan
Fantastic service and advice from…
Fantastic service and advice from James. Myself and another customer were staring at the plastering tools and materials not having a clue between us. James came over and explained exactly what we needed, why we needed and how we would use the tools he suggested. Saving certainly
Myself not only a small fortune but also a lot of work. Thanks James @South Shields store
20 février 2026
Avis spontané
Réponse de Wickes - South Shields
Hello Brian, thanks for your five star review, and I'm glad that James was able to help you out in our South Shields store! - Dylan
Glen at Wickes South Shields very helpful
I went into Wickes South Shields with a desk lamp bulb which needed replacing. With different screw fittings, wattage and white types I had no idea which one to get. I asked a lady at Customer Services who showed me to a man called Glen to help me. Glen explained the correct screw fitting, wattage and white type to get so a few minutes later I walked out the shop very happy with a new desk lamp bulb.
19 février 2026
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Réponse de Wickes - South Shields
Hi Arnold, we're happy to hear that you had a positive experience in our store. We appreciate you taking the time to share how our team member assisted you with your desk lamp bulb purchase. It's great to know our team could help you find the correct product! -LG
Was looking for exceptional service item
Was looking for an item, a young lady called Tanya assisted me to find the item ,didn't want to put her out her way ,she said not a problem ,helped me purchase the vinyl flooring I needed , appreciate the polite ,efficient service I recieved ,will be back at the south shields store , very rare to get such dedicated assistance with good knowledge of store ,thanks tanya
18 février 2026
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Réponse de Wickes - South Shields
Hi, Karl. Thank you for taking the time to share your review with us. We are really happy to see that Tanya was really helpful during your visit to our Wickes store in South Shields, providing excellent customer service. Thank you again for your kind feedback. - Scott H
Excellent service with a smile.
Staff at South Shields branch are always friendly and helpful. Yesterday Brian helped to select and load very heavy bags of bark chippings to my car. Nothing is a bother for him. Thank you.
18 février 2026
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Réponse de Wickes - South Shields
Hi O Pickering, We appreciate you sharing your positive experience at our South Shields branch. We're happy to hear that Brian was friendly and helpful, assisting you with your purchase. Thanks for your feedback. -SM
Great advice and help from Brian at…
Great advice and help from Brian at south shields store yesterday.
Came straight over and ordered our tiles for us with a convenient delivery date.
16 février 2026
Avis spontané
Réponse de Wickes - South Shields
Hi Phillip, Thank you for taking the time to share your feedback with us. It's great to hear that Brian at the South Shields store was able to help order your tiles! -SM
Excellent staff
Had I little question was not sure off the chap Brian helped me out lovely lad , very professional and patient.
16 février 2026
Avis spontané
Réponse de Wickes - South Shields
Hi Lee, Thank you for taking the time to write your review. We are happy to hear that Brian was able to answer your question while remaining patient and professional. -SM
Popped over today to buy some paint to…
Popped over today to buy some paint to touch up the house with a bit of colour. Brian from Wickes South Shields was really welcoming, helpful and friendly. An asset to the S.Shields branch. Thank you so much.
16 février 2026
Avis spontané
Réponse de Wickes - South Shields
Hi Frances, Thank you for taking the time to share your experience with us. It is wonderful to hear that Brian was able to deliver quality customer service! -SM
Danielle was so knowledgeable
Danielle was so knowledgeable her memory was extremely good her willingness to go the extra mile a member of staff to hold on to
9 février 2026
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Réponse de Wickes - South Shields
We appreciate you sharing your experience. We're happy to hear that you found Danielle knowledgeable and helpful. Thank you for your positive feedback. -AK
We where helped by a member of staff…
We where helped by a member of staff called Jean she was so helpful telling us what was the best things to put a bench up and took us to everything we needed excellent customer service
8 février 2026
Avis spontané
Réponse de Wickes - South Shields
Hi Tess, we appreciate you sharing your experience! We're so glad to hear that a staff member was helpful in assisting you with your bench project and provided excellent service. -LG
Member of staff Jean 5***** service!!!
Went in store to purchase some wooding flooring, the staff member Jean went over and beyond to help me and my wife out and worked out exactly how many packs we would require and also showed us the different options for beading and underlay. She went over and beyond to help us out and defiantly requires recognition!
18 janvier 2026
Avis spontané
Réponse de Wickes - South Shields
Hi, Thanks for taking the time leaving your review. We are happy to hear that Jean was able to help you out with the flooring you needed and exactly how many packs were required aswell as different types of beading and underlay. Thanks again for the kind feedback.
Réponse de Wickes - South Shields
Hi Michael, Thank you for leaving your review. We are happy to hear that Dawn was able to provide quality customer service! -SM
Brian was very helpful and…
Brian was very helpful and knowledgeable. We had a very pleasant experience.
6 février 2026
Avis spontané
Réponse de Wickes - South Shields
HI Stephanie, We appreciate you sharing your positive experience with us. We're so glad to hear that Brian was helpful and knowledgeable! -LC
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