Thank you so much to Adam Bridges and the team at Wickes - Southampton. They donated and loaded up a trailer load of multipurpose compost for our Forest School Project. All free of charge. So kind and... Voir plus
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Établissement
Changer d'établissement271 Winchester Road, Southampton Hampshire, SO16 6TP, GB
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Lisez les avis des autres
The manager James and his assistant Claire were really kind and helpful treating us with respect and courtesy. Solved the issue we raised without any difficulty. Was much impressed with them to the ex... Voir plus
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Do yourself a favour and don’t bother wasting your time. An hour of being lectured about unless they are doing a massive redesign they won’t install- fine whatever. Waited weeks for the ‘quote’ - noth... Voir plus
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I has the assistance from Adam on various occasions at your store in Winchester Road, Southampton. He also loaded my goods into my car, very professional, polite and very kind. I then visited your... Voir plus
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À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Southampton
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
271 Winchester Road, Southampton, Hampshire, SO16 6TP, Royaume-Uni
- +442380515080
4,6
Excellent
147 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A very helpful man called Nick helped…
A very helpful man called Nick helped us with some spare parts for a bathroom fitting . He went above and beyond to help us . Thankyou Nick .
16 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hello Hilary, thank you for your wonderful feedback, and I'm delighted to learn that Nick was able to help you in our Southampton store! - Dylan
Ciaran was very efficient and helpful with my click and collect order
I ordered on line and it was ready for collection within 30 minutes. Staff, efficient, friendly and helpful
Ciaran very polite and loaded it all into my car
16 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hey Simone, thanks for your wonderful feedback, and I'm glad you enjoyed your visit to our Southampton store and that Ciaran was helpful! - Dylan
expensive mistake avoided.
We avoided an expensive mistake thanks to the the Sharp eyes and first class customer service by Sarah. If all your employees are up to this standard you shouldn't get many complaints.
2 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi Tony, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Sarah and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Roman is top
Roman is top, very calm and very accommodating! Top service.
15 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi There, thanks for taking the time to share this feedback. RD
Great place to shop for all your…
Great place to shop for all your building, gardening, bathroom and kitchen supplies.
A special mention to Ingrid who let the customer go in front of me who was purchasing the Axe! Clearly, he had a difficult morning 😆
14 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi Graham, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Adam was extremely helpful and sorted…
Adam was extremely helpful and sorted our heavy flooring and help us load it in the car.
13 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi Donald, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Adam and how pleased you are with the services they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Buying kitchen items
Buying kitchen items, understanding staff named Adam helped us, grateful for the good service in our neighbourhood hood
6 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hey Suraiya, thanks for your five-star review, and I'm glad that Adam was able to help you in our Southampton store! - Dylan
Helpful, knowledgeable staff
Not local to Southampton, but a regular WICKES customer elsewhere. Staff at this branch were particularly attentive and were actively helping customers in branch, which was great to see.
Charlette was at checkout and provided great knowledge, so I made a further purchase.
Charlette appeared really friendly and helpful in nature, not just to me but to those in the queue ahead of me, and her colleague on the other till- really appreciated!
9 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hey Kate, thank you for your positive feedback, and I'm glad that Charlette was able to help you in our Southampton store! - Dylan
Réponse de Wickes - Southampton
Hey Leanne, thank you for your five-star review, and I'm delighted you found us to be very helpful! - Dylan
With having a trade card getting 10%…
With having a trade card getting 10% discount with no minimum spend each month is great. Always good service at the till, Sarah has served me a few times, always friendly and with a smile.
10 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hey there, thanks so much for your five-star review, and I'm glad Sarah was able to help you in store and that you enjoyed the trade discount! - Dylan
kitchen and bathroom fitting
kitchen and bathroom fitting. total of around £23k. everything was delayed. deliveries were delayed. missing items, rude drivers from acclaim company used by wickes threatening customer, installers were bad, installation was wrong, still fighting with customer support to get new installers to fix previous mistakes. leaking pipes in bathroom, poor work carried out, built different than design, waiting months for refunds,months for collection of scrap. the list is longer but my experience is very bad. Avoid using wickes kitchen and bathroom at all cost.
I forgot to add that in the middle of resolving my matter the coordinator Gareth just closed the ticket and called it resolved after lying to me about the project just so he didn't have to deal with me anymore.
UPDATE
It's now end of November and nothing was done. Please do yourself a favour and DO NOT USE WICKES
10 mai 2024
Avis spontané
Réponse de Wickes - Southampton
Hi Michael,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your kitchen project. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
I have used Wickes for many years and…
I have used Wickes for many years and so did my farther.
Jan & Kenny who work at the Southampton branch are very helpful and very polite and always give service with a smile
10 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi Adam, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jan & Kenny and how pleased you are with the service they have provided over the years. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Réponse de Wickes - Southampton
Hi Paul, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Ciaran and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
What a kind and friendly team the…
What a kind and friendly team the Southampton branch had.
7 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I use Wickes for all my building…
I use Wickes for all my building materials.
And they are always help full and understand. One of the managers Ingrid, is very helpful especially with doing refunds or damaged stock.
I highly recommend Builder to use Wicks
9 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with the wickes staff and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Réponse de Wickes - Southampton
Hello Pepek, thank you for your five-star review, and I'm delighted you're happy with the service you received! - Dylan
Southampton Wickes
Southampton Wickes, Gary was fantastic cutting the MDF boards for me. Couldn’t have been more helpful. Thanks
5 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hey Scott, thanks for your five-star review, and I'm glad that Gary was able to help you out in our Southampton store! - Dylan
Looking for a product in store
Looking for a product in store
Approached a member of staff to ask
The Location
No problems Roman was polite helpful
Retrieved the product came over to the till area and then served us
Great service pays to ask decent service
Is priceless
6 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi Mark, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Outstanding service
Outstanding service. And friendly help. Great connection with James. Nothing is ever too much trouble.
3 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi Peter, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Returned some wallpaper today
Returned some wallpaper today, Sarah was a star ,polite ,friendly and professional, explained my options and answered all my questions
6 septembre 2024
Avis spontané
Réponse de Wickes - Southampton
Hi There, thanks for taking the time to share this feedback. RD
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