Wickes - Staines Avis 

Extremely thorough patient friendly Assistance from Nathan 👌🏼👍🏼@ Staines Branch. Waiting excitedly for our Kitchen now 😊

Lisl was absolutely brilliant. So professional with lots of helpful ideas and tips. I cannot wait to see the design and to take my ideas further with her. Very impressed indeed

Great experience from planning my new bathroom to the ordering of all the furniture ready my own fitter to install.
Charlie was super helpful throughout the process. Big thanks to her and also a thanks to Lisa who also sorted some stuff out too. Recommended.

I just wanted to say a big thank you to Charlie Taylor for the design concept she put together for us. We’re really impressed with her ideas and the way she brought everything together.
We also really appreciated how open, friendly, and easy she was to talk to throughout the process—it made the whole experience so much more enjoyable. And thank her as well for working with us to meet our price point; it means a lot.
Looking forward to the next steps!

The team at Wickes (Charlie in particular!) made the process of designing our bathroom so simple and easy! A great knowledge of products, suggestions and guidance, I’d highly recommend and would definitely use again!

We went into Wickes Staines this evening to have Dulux tester pots mixed and nothing was too much trouble for Kyro, the sales assistant. He was polite, and did his very best to accomodate us. Many thanks Kyro - we will very back once we have decided on our paint.

I have just purchased my third Wickes kitchen, this time from the Staines branch. The kitchens are always high quality and, as we fit them ourselves, straightforward to install. Design Consultant, Charlie Taylor was great, professional, knowledgeable and very patient with all my changes!
Highly recommend.

Charlie at Wickes Kitchen design department is fantastic. She made what could have been a stressful process...fun, informative and she is a great graphic designer. She listened, measured up and came up with some terrific ideas for what is quite a big project and has taken around 15 years to materialize! I have just placed the order today and now can't wait for the kitchen to be delivered and my guys to install! Most of all she took time, made appointments for me to pop in to chat things through, seamlessly made changes and adapted things so that we got the perfect design! Use Charlie!!!

We have just been through the design and purchase stage with Wickes. So far it's been great. Charlie in the Staines store has been very helpful, honest, transparent and efficient. She is really reassuring and has done a great job. We were impressed with the speed of the services and looking forward to the next steps meeting the installer.

Brandon from Staines Branch very helpful when asking about paint, nothing was to much trouble when looking for what I needed. Very Polite. Kim

I’ve been using Wickes for many years but recently had a big contract and all the staff at your store. I’ve been absolutely brilliant with me. So when ROUBA asked me to do a review it was a no brainier 5 stars all the way
BURTIE.

Vasuki at the Staines Branch was so helpful today. I purchased two water butts which she went with a trolley to get them for me. She also wheeled them to my car and loaded them for me.
What a lovely lady.

Charlie at the Staines branch has been great. She was very patient and offered suggestions when we needed help. A home visit from Charlie confirmed our measurements were correct so we could be assured all was okay.

I recently had a new kitchen installed by Wickes and I'm very pleased with it. I was impressed with the service I received from beginning to end. Lisl, the design consultant, at the Staines branch, was excellent. I had a budget and Lisl managed to design me a kitchen that met my wants, needs and was within budget. Aside from being fantastic at her job, Lisl was very helpful, patient and not pushy. I was nervous about finding reliable and hardworking installers to do the work, but Lisl arranged for someone she knew and was good at his job to install my kitchen. Igor, the installer, did a great job. Igor was polite, tidy and his work was of a very high standard. I wouldn't hesitate to recommend Wickes.

Had a home meeting regarding bathroom design. Nathan who came was extremely helpful and now I am waiting for suggestions. It was a very pleasant experience would highly recommend

Charlie Taylor Wicks Design Consultant was very professional and friendly and most helpful in the design of my kitchen.

I'm very happy with my experience of purchasing new kitchen from Wickes.
From the onset of designer's visit to my home, to follow up meetings at Wickes Staines store, everything went smoothly.
Full credit goes to Charlie Taylor (Design Consultant) for her professional and calm interaction and her knowledge of the products is excellent. Charlie was always able to offer various solutions for our needs. We made a number of changes during the 2-3 months of consultation and Charlie was always more than happy to accommodate us.

Charlie was great. She was professional, friendly, knowledgeable and not pushy which I really appreciate.

The whole process from start to finish was smooth and of high quality. All staff we worked with including our installer, designer and the customer service centre were helpful.

Absolutely disgusted. We decided to get our new kitchen through wicks Staines .The kitchen was fitted and the worktops were measured by someone wicks got in. When it was time for the worktops were ready to be fitted it turned out they didn’t fit and were not measured properly. Now between wicks kitchen fitters and the person who measured the worktops blaming each other we are still without our unit. Wicks has not been in touch with us as to what is going on and we have had to chase them constantly. If this problem is not resolved I will be taking legal action against wicks. Think twice before getting a kitchen from wicks