Siân is always absolutely brilliant whenever I’m in Wickes Stoke. She’s consistently helpful, friendly and genuinely happy to help. Nothing ever seems too much trouble, and she always makes the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementVictoria Road, Ravenside Retail Park, Stoke On Trent Staffordshire, ST4 2HT, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We went in today for our appointment at 1.30pm with the kitchen designer called Hinal Mehta. Perfectly on time and so helpful, she offered lots of information on all products, so friendly and appro... Voir plus
L'entreprise a répondu
Very helpful staff members Kathryn looked after us when at the checkout Helped us set up our business trade account with ease. Very helpful.
L'entreprise a répondu
There are 5 disabled parking bays on site,3 of which were occupied by vehicles not displaying the disabled parking badge as required.Not sure if there will be any penalties for them as intimated tha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Stoke On Trent
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Victoria Road, Ravenside Retail Park, Stoke On Trent, Staffordshire, ST4 2HT, Royaume-Uni
- +441782747661
4,4
Excellent
65 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
shopped at the Stoke branch as was…
shopped at the Stoke branch as was served by a nice lady, she was very helpful and seemed to know what she was talking about, I will defintely shop there again
31 mars 2025
Avis spontané
Réponse de Wickes - Stoke On Trent
We're so glad to hear you had a positive experience at our Stoke branch. It's wonderful to know our staff is providing excellent service and helping customers find what they need. We appreciate your kind words and look forward to welcoming you back again soon. - AF
Good customer service
Recently shopped in Wickes, stoke on Trent Victoria rd, and had a great experience with a lovely, helpful gentleman called, Derek.
1 avril 2025
Avis spontané
Réponse de Wickes - Stoke On Trent
We're so glad to hear you had a positive experience at our Stoke-on-Trent Victoria Road store. It's wonderful to know that Derek provided such excellent service. We appreciate your kind words and will share your feedback with him. - AF
Wickes kitchen
Very pleased with our new kitchen. Our kitchen designer was very thorough and exceptionally patient with us as we made several changes initially. The dry fit and installation all went smoothly and finished ahead of timescale, very professional.
28 mars 2025
Avis spontané
Réponse de Wickes - Stoke On Trent
Hi Justine, Thank you for your kind words and five-star rating. We're thrilled to hear that you're happy with your new kitchen and that the design process and installation went smoothly. We appreciate your feedback and are glad that you had a positive experience. - SF
Replenishment Issues with Stock
Hi
I had undertook a garden project earlier this year where I got a couple of builders to get some supplies for the project and they bought the supplies from you.
I was very happy with the outcome as I asked them to build a sundeck near a corner in the back garden. I thought when it was finished I'm going to expand the border with pebbles that they bought to put under the decking.
Little did I know when I came to get some, there were none available from my local store (CANNOCK), so had bought them from Stafford instead. It was all well I thought until I noticed they were not getting replenished, and because I did not know the extent of how more I needed it became a bit like treasure island in the end where I had to search for the stuff.
I have bought these pebbles (SURBURAN STONE BLACK BASALT MIDI BAG) from the following stores: Stafford, Wolverhampton, Stoke on Trent.
I still need some more as it happens and now I find all the stores above are exhausted. My next nearest store is Redditch where I am going tomorrow (11/12/24) where I found out from one of your colleagues they have a very ample supply.
I use to work in retail until only last year, and I find it very unusual that such a thing can actually happen in a big company as big as Wickes.
If there is somebody I could talk to about this it would be good
Thanks for reading
Christopher Mears
10 décembre 2024
Avis spontané
Réponse de Wickes - Stoke On Trent
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
Alan who came out to do the design was…
Alan who came out to do the design was lovely. Listened to everything I was saying and a couple of hrs later we received an email and bathroom design was perfect, just what I wanted. And then we went in to see him again after our holiday and he talked through everything and that was it, we ordered our bathroom. Fingers crossed our installation is just as easy ☺️
20 juillet 2024
Avis spontané
Réponse de Wickes - Stoke On Trent
Hi Sharon, thanks for taking the time to share this feedback, we are pleased to hear that Alan listened to everything you needed for your new bathroom. We appreciate you taking the time to let us know. RD
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.