Wickes - Stowmarket Avis 

87
•
TrustScore 4.5 sur 5

4,7

Gipping Way, Stowmarket Suffolk, IP14 1EY, GB

•

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Noté 5 sur 5 étoiles

Just want to say how very helpful Aleesha was in your Stowmarket Branch this afternoon. Whilst she didn't have what I wanted in store, she quickly found the items in your Martlesham Branch and I'll... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a fantastic team always helpful and the store is always so clean, staff are so friendly we go in now just for the fun laughs and the banter! Duty manager Charleen was amazing so friendly and took... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Had a wasted trip to Stowmarket. We went in for an appointment for some help with a new bathroom. But as we didn’t ask for a full refit they were not interested and told us it would be too expensive.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really great experience when I came to get some bits for a job. I got the opportunity to be served at the till by Charley (I’m sorry if I spelt that incorrectly) He was an absolute pleasu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Stowmarket

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Gipping Way, Stowmarket, Suffolk, IP14 1EY, Royaume-Uni

  • +441449601069

4,7

Excellent

TrustScore 4.5 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(87)

14 656 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Came instore today to buy some proplex…

Came instore today to buy some proplex sheets i coukdnt find them so spoke to a lady called charleen, she took me straight to them and got them for me as the forklift was there filling shelves up, but the best part of my visit is that the staff was all laughing and joking together and it was just really nice to see, keep up the laughing and joking it makes all the difference.

2 octobre 2026
Avis spontané
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Réponse de Wickes - Stowmarket

We are so pleased to hear about your great store visit! It is wonderful that Charleen was able to quickly help you locate your items, and we are delighted that the friendly, cheerful atmosphere among the staff made such a positive impression on your day. Thank you for sharing your kind feedback with us. -AK

Noté 5 sur 5 étoiles

Our kitchen buying experience with a…

Our kitchen buying experience with a home consultation and subsequent visits into the Stowmarket store was very good. Abi Davidson was friendly, knowledgeable and helpful, and made making decisions about buying our kitchen easy.

29 août 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi Louise, We're so pleased to hear about your fantastic kitchen buying experience! It's wonderful that our team member was friendly, knowledgeable, and helpful, making your decisions easy. - FC

Noté 5 sur 5 étoiles

Just want to say how very helpful…

Just want to say how very helpful Aleesha was in your Stowmarket Branch this afternoon.
Whilst she didn't have what I wanted in store, she quickly found the items in your Martlesham Branch and I'll be doing 'click and collect' tomorrow. I needed these items for a new kitchen from Wickes arriving on Friday week. She also gave me Trade Discount which was most helpful too. Please do pass my thanks once again to her.
Heather Quinn.

8 septembre 2026
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Réponse de Wickes - Stowmarket

We are so pleased to hear about your positive experience and that Aleesha was so helpful and attentive, Heather. It's wonderful that she was able to assist you with your upcoming kitchen project and apply a trade discount. We truly appreciate your kind feedback. - Andrew

Noté 5 sur 5 étoiles

Sinead was very helpful checking stock…

Sinead was very helpful checking stock for me and friendly at the till. Thank you! Will be coming in regularly.

7 septembre 2026
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Réponse de Wickes - Stowmarket

Hi Charlie, Thank you for taking the time to share your review with us. We're really pleased to hear that Sinead was very helpful in checking stock for you and friendly at the till. We appreciate your kind feedback. - FC

Noté 5 sur 5 étoiles

Sinead at Stowmarket very helpful and…

Sinead at Stowmarket very helpful and support in creating wickes tradepro sign in

6 septembre 2026
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Réponse de Wickes - Stowmarket

Hello Mick, Thank you for your wonderful review! We're so pleased to hear that Sinead at Stowmarket was very helpful and supportive in assisting with your TradePro sign-in. -JG

Noté 5 sur 5 étoiles

The best experience

I had a really great experience when I came to get some bits for a job.

I got the opportunity to be served at the till by Charley (I’m sorry if I spelt that incorrectly)
He was an absolute pleasure to talk to and helped me also to setup my business account as I didn’t even realise I was able to set one up.
I honestly think I have never had a better experience anywhere else. Thanks again for everything Charley. Looking forward to the next time I come in store

12 août 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi, Adam. Thank you for taking the time to share your review with us. We're delighted to see that, Charley was able to help set you up with a trade pro account, providing an excellent shopping experience. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

First class service

Very helpful and polite and extremely knowledgeable I was served by Aiyana who was a pleasure to deal with

1 septembre 2026
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Réponse de Wickes - Stowmarket

Hi Lyn, Thank you for taking the time to share your review with us. We're really pleased to hear that Aiyana was helpful, polite, and extremely knowledgeable. We appreciate your kind feedback! - Sean

Noté 5 sur 5 étoiles

Aiyana went above and beyond to help me…

Aiyana went above and beyond to help me in store today. The paint colour I wanted was only available in kitchen paint… Aiyana helped me find a similar colour in a better product that meant I could colour drench the room - crown easy clean. Thank you 🤩

30 août 2026
Avis spontané
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Réponse de Wickes - Stowmarket

We're delighted to hear about your fantastic experience! It's wonderful that Aiyana went above and beyond to help you find a similar paint colour. -AK

Noté 5 sur 5 étoiles

We needed help buying kitchen units

We needed help buying kitchen units. Aiyana is the one to ask for. Very polite and helpful. A good experience.

27 août 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi, Steward. Thank you for taking the time to share your review with us. We're really pleased to see that, Aiyana was polite and helping during your visit to purchase kitchen units. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish
Very professional from the design faze
Through to completion.
A excellent job done by Steve Can't ask for anymore, he has made a fantastic job of our bathroom he went above and beyond making it a good
Experience .
Highly recommend

29 juillet 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi Terry,

Thank you for your fantastic five-star review! We are so pleased to hear that your bathroom project was a great experience from start to finish. It's wonderful that Steve did an excellent job and went above and beyond. We hope you enjoy your new bathroom for many years to come. -Ellysse

Noté 5 sur 5 étoiles

I came the the store at Stowmarket to…

I came the the store at Stowmarket to buy some decorating stuff ,Abbie and Stuart were most helpful and very polite ,I would definitely recommend your store .thank you very much .

6 août 2026
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Réponse de Wickes - Stowmarket

Hi, Victoria. Thank you for taking the time to share your review with us. We're really pleased to see that Babies and Stuart both provided excellent customer service during your visit to our Wickes store in Stowmarket. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Such a fantastic team always helpful…

Such a fantastic team always helpful and the store is always so clean, staff are so friendly we go in now just for the fun laughs and the banter! Duty manager Charleen was amazing so friendly and took us around helping find everything we needed, then added bonus having the burger van in the carpark also.

20 août 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi, Molly. Thank you for taking the time to share your review with us. We're delighted to hear that you always find our team helpful and friendly, and that Charleen made such a positive impression during your visit. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

We went to Wickes to get a new kitchen…

We went to Wickes to get a new kitchen and bathroom and toilet we had Abi as our Design consultant she was excellent very knowledgeable about the products she went through the whole process and answered all of our questions she took time to tell us everything nothing was too much trouble cannot speak to highly of Abi Wickes are lucky to have her.

17 août 2026
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Réponse de Wickes - Stowmarket

We are so pleased to hear about your excellent experience designing your new kitchen, bathroom, and toilet, Paul. It's wonderful that Abi was very knowledgeable and guided you through the entire process, answering all your questions. We are delighted that nothing was too much trouble. - AB

Noté 1 sur 5 étoiles

Had a wasted trip to Stowmarket

Had a wasted trip to Stowmarket. We went in for an appointment for some help with a new bathroom. But as we didn’t ask for a full refit they were not interested and told us it would be too expensive. We obviously didn’t look the part. Even though we could have been convinced to have a whole new bathroom. Big let down and now will go elsewhere

6 août 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi, Hayley. Thank you for taking the time to share your review with us. I'm sorry to see that you're not happy with your experience during your design appointment. This isn't the level of service we expect to see. We'll take your feedback on to help improve our services moving forward. Thank you again for making us aware. - Scott H

Noté 5 sur 5 étoiles

Stuart & Rhys helped myself and my…

Stuart & Rhys helped myself and my bestfriend finding paint , they took the time to speak through different paints and were so kind and accommodating!! Would 100% recommend for any help or queries when trying to decorate you’re homes 💕

#NaturalHessian for the win

6 août 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi Gracey, We're so pleased to hear about your positive experience! It's wonderful that Stuart & Rhys was so kind and accommodating, taking the time to help you find the perfect paint. We appreciate your recommendation! - Sean

Noté 5 sur 5 étoiles

Came in on Saturday for a refund and…

Came in on Saturday for a refund and was helped by Charlene who managed to sort it out very quickly, thank you for your help lovely happy staff at this store.

18 juillet 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi Mary, Thank you for your five-star review concerning your visit to our Stowmarket store and in particular about the great customer service you received from the team and our colleague Charlene. We appreciate your business.

Noté 5 sur 5 étoiles

Watering Can searching with Abbie…

Had a great experience today at the Stowmarket store, my local.
Hosepipe ban forced me to purchase a watering can. After a bloke look I asked an assistant if there are any. Abbie sprung into action with a search outside and then checked her own phone for stock, finding only 1 in stock. Then followed a fab banter and search mission for the 1 in stock. Several minutes later Abbie was handing me the prize watering can. I was also served by Abbie so I can say I got the full customer service. Great service and definitely with a smile, which was much appreciated. Thanks A. Ie and all the best to you 🤗

11 juillet 2026
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Réponse de Wickes - Stowmarket

Hello Lee, thanks for your five-star review, and I'm glad that Abbie was able to save the day with the watering can, and the amazing service! - Dylan

Noté 1 sur 5 étoiles

Spend your money elsewhere

Just awful, customer service means you have to prove how they have messed up, and still this isn’t enough. Don’t use these clowns, spend your money elsewhere.

16 avril 2026
Avis spontané
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Réponse de Wickes - Stowmarket

We are truly sorry to hear about your frustrating experience with our customer service. We understand your disappointment and regret that we failed to meet your expectations. We have sent a request for further information, so we can look into this for you. - AB

Noté 5 sur 5 étoiles

lovely branch to shop at

i wanting to get some paint mixed up and unfortunately the machine had ran out of black colour the lady who was helping me named sinead popped out the back to see if they have any more left thankfully they did so she topped up the machine and of we went had a lovely conversation with her and also spoke about the solar system that wickes sell as i’m due to have my system updated and was having a shop around she was very helpful throughout the whole process and even helped sign me up to the wickes pro account as i’m a regular shopper at this branch and she mentioned it would help save some money over time i can’t thank her enough she was very happy to help and answered any questions i had

17 juin 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi, Callum. Thank you for taking the time to share your review with us. We're delighted to see that, Sinead, was able to help find the colour of paint you needed, providing excellent customer service during your visit. We're also happy to see that Sinead helped you get signed up for a trade pro account to help save money during your visits! Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

I would like to share my experience at…

I would like to share my experience at Wickes Stowmarket, particularly highlighting the service provided by the staff members, especially Stuart.

During my visit, I found the store to be well-organized and stocked with a wide range of products. The layout made it easy to find what I needed.

Stuart stood out for his exceptional customer service. He was knowledgeable about the products and eager to assist with any questions I had. His friendly demeanor made the shopping experience much more enjoyable. I appreciated his patience as he helped guide me through my choices, ensuring I found exactly what I was looking for.

Overall, my experience at Wickes Stowmarket was positive, largely due to the helpfulness and professionalism of the staff, particularly Stuart. I would recommend this store to others seeking quality products and excellent customer service.
Best regards.
Dr Niranjan Moturi

30 mai 2026
Avis spontané
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Réponse de Wickes - Stowmarket

Hi, Venkata. Thank you for taking the time to share your review with us. We're really pleased to see that, Stuart, was professional, knowledgeable and friendly during your visit, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

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