Wickes - Swindon Avis 

348
•
TrustScore 5 sur 5

4,8

57 Gipsy Lane, Swindon Wiltshire, SN2 8DH, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was helped by Evie as I entered the store (re needing a trolley), who then kindly guided me to exactly where I needed to go in store, and then she served me as I left. Amazing service, a great ambas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

John at the Swindon wickes store helped me from the moment I stepped through the doors, he was super approachable and friendly. He walked me to where the item was I needed to find and even carried the... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Tried returning a door frame to Swindon branch. Packaging was damaged but exactly as supplied by another Wickes. They refused to take it back even though it was clear so see that the product was intac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding service from Melinda at Wickes Swindon! I just wanted to leave a review to say how wonderful Melinda was today. She was so kind, helpful and really took the time to listen and help me w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Swindon

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 57 Gipsy Lane, Swindon, Wiltshire, SN2 8DH, Royaume-Uni

  • +441793610701

4,8

Excellent

TrustScore 5 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(348)

14 656 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent, Friendly Staff

I was helped by Evie as I entered the store (re needing a trolley), who then kindly guided me to exactly where I needed to go in store, and then she served me as I left. Amazing service, a great ambassador for Wickes.

11 octobre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi Tim. We are absolutely delighted to hear about your wonderful experience at our store. It is fantastic to know that you received such kind, attentive, and helpful assistance from the moment you arrived until you checked out. Thank you so much for taking the time to highlight this exceptional service and for sharing your lovely feedback with us. - Andrew

Noté 5 sur 5 étoiles

Melinda was very helpful and got us 10%…

Melinda was very helpful and got us 10% off by signing us up to a trade card

26 octobre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi Harry. It is wonderful to hear that you had such a helpful experience with Melinda, and were able to save money by signing up for our trade card. We truly appreciate you taking the time to share your positive feedback with us! - Andrew

Noté 5 sur 5 étoiles

Very Helpful Staff Member

I was served by a member of staff named Tony, he was extremely friendly and helpful. He showed excellent product knowledge and gave great suggestions on the items I required.

24 octobre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi John. We are absolutely delighted to hear that you had such a wonderful experience during your visit. It is fantastic to know that you received such friendly, helpful support from Tony, and that the excellent product knowledge and recommendations provided made it easy to find exactly what you needed. Thank you so much for taking the time to share your lovely feedback with us. - Andrew

Noté 5 sur 5 étoiles

John at the Swindon helped me from the…

John at the Swindon wickes store helped me from the moment I stepped through the doors, he was super approachable and friendly. He walked me to where the item was I needed to find and even carried the 25kg bag not only to the till but also to my car during the stormy weather. I was on a bit of a time pressure due to having tradesmen at home needing the materials so it was greatly appreciated. Thank you lots

23 octobre 2026
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Réponse de Wickes - Swindon

Hi Amanda. We are so pleased to hear about your fantastic experience at our store. It is wonderful to know that John was so approachable and went above and beyond to assist you, especially by carrying the heavy materials to your vehicle during such poor weather. We are delighted that this timely help made your busy day a little easier, and we truly appreciate you taking the time to share your kind feedback. - Andrew

Noté 5 sur 5 étoiles

Tony was very helpful!

20 octobre 2026
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Réponse de Wickes - Swindon

We appreciate you taking the time to share your experience with us. We are so glad to hear that Tony was able to provide such great assistance during your visit. -AK

Noté 5 sur 5 étoiles

Asked at customer service if anyone…

Asked at customer service if anyone could help cut some hardwood for me . A nice lad called Harry said yes I come straight away and cut it for you , he was helpful, friendly and listen and done exactly what we asked. He was chatty and wished us a nice rest of the day .

17 octobre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi Sharon. We are so pleased to hear about your positive experience! It is wonderful to know that Harry was able to assist you right away, cut your timber to your exact specifications, and offer such friendly and friendly service. Thank you for taking the time to share your kind feedback with us. - Andrew

Noté 5 sur 5 étoiles

Many thanks to Tony for his assistance!

16 octobre 2026
Avis spontané
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Réponse de Wickes - Swindon

Thank you for your wonderful review! We are so pleased to hear that you received such great support during your visit. We truly appreciate you taking the time to share your positive feedback with us. -JG

Noté 5 sur 5 étoiles

I would highly recommend wickes in…

I would highly recommend wickes in Swindon a lovely lad called harry went above and beyond gave me 100 percent. Of his time to help me. As lm disabled and he is a credit to the company. His name is harry. Because of him I will continue to shop at wickes. Swindon. In the future. Everything was in store. That l needed. He was polite friendly and would give him a gold star.

13 octobre 2026
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Réponse de Wickes - Swindon

Hi Alexander, Thank you for taking the time to share your lovely review. We are delighted to hear that you had such a wonderful experience during your visit and received exceptional, patient support. It is great to know that you found everything you needed and were treated with such kindness and dedication. We truly appreciate your feedback and look forward to helping you again on your next visit. - Sean

Noté 5 sur 5 étoiles

Went to wicks today and was served by…

Went to wicks today and was served by Melinda. She was extremely helpful and friendly. If she is not management she should be. Thank u Melinda for all your help

9 octobre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi, Marley. Thank you for taking the time to share your review with us. We're really pleased to see that Melinda was extremely helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Bathroom design by Wickes

Having used Wickes Bathroom Design some years ago, we were very happy to book another appointment with their design team when it was time to update our bathroom.

Our designer was James, and from the very first meeting he made us feel welcome, comfortable and confident that we were in good hands. His knowledge and experience in bathroom design really showed throughout the process, and he listened carefully to our ideas and helped bring them to life.

We decided on a built-in shower, along with a combination toilet and sink unit in a beautiful sage green finish. James created a fantastic design that made the most of the space while giving us the look and functionality we wanted.

James arranged for our installation to be carried out by Shaun from Thamesdown Bathrooms. Shaun visited beforehand to check the plans, measurements and everything that had been ordered, ensuring that everything was ready for installation.

The delivery arrived four days before the installation date. We had cleared part of our shed for the bathroom fittings, and everything fitted neatly inside and was easily accessible for Shaun and his team.

The installation went smoothly and was completed on schedule. Shaun and his team were absolutely fantastic throughout and did a wonderful job. Their workmanship, professionalism and attention to detail were excellent, and we are delighted with the finished bathroom.

We would highly recommend James for his fabulous bathroom design and Shaun and his team for the fantastic installation.

Thank you both for such a great job — we couldn’t be happier with our new bathroom!

28 septembre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi Carol,

Thank you so much for returning to us for your second project and for sharing such wonderful feedback. It is fantastic to hear how smooth the entire process was, from the initial planning stages to the final fitting. We are delighted that the sage green units and shower layout made the most of your space and that the fitting crew delivered such high standards of workmanship and attention to detail. Enjoy your beautiful new room. -Ellysse

Noté 5 sur 5 étoiles

Melinda was helpful and friendly great…

Melinda was helpful and friendly great customer service

5 octobre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi Rachel. Thank you for the wonderful five-star review! We are so pleased to hear that you received such attentive support and experienced great customer service from Melinda. We truly appreciate your kind feedback. - Andrew

Noté 5 sur 5 étoiles

Outstanding service from Melinda at…

Outstanding service from Melinda at Wickes Swindon!
I just wanted to leave a review to say how wonderful Melinda was today. She was so kind, helpful and really took the time to listen and help me with everything I needed. Her positive attitude made my visit such a pleasant experience — it’s rare to come across such excellent customer service. Thank you Melinda, you’re a credit to the team!

3 octobre 2026
Avis spontané
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Réponse de Wickes - Swindon

We are so delighted to hear about your fantastic visit to our store! It is wonderful to know that Melinda provided such kind, attentive, and helpful support, and that this positive attitude made your experience so enjoyable. Thank you so much for taking the time to share your delightful feedback with us. -AK

Noté 5 sur 5 étoiles

Millie our designer was great…

Millie our designer was great throughout the whole process from start to finish nothing was to much trouble for her we would definitely recommend her.

1 juin 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi, Nick. Thank you for taking the time to share your review with us. We're really pleased to see that, Millie was great during your design process, providing excellent customer service from start to finish. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Went into Swindon store today

Went into Swindon store today, MELINDA was extremely helpful, help me sign up for my trade account as I don’t even know I could have one, process was easy, she was very polite and happy, nothing was too much.

29 septembre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi Callum,

We're so pleased to hear about your fantastic experience at our Swindon store! It's wonderful that Melinda was so helpful and made the process of signing up for your trade account easy and pleasant. We appreciate your kind feedback. -Ellysse

Noté 5 sur 5 étoiles

I went into wickes the other day and…

I went into wickes the other day and have a great experience with Malinda excellent customer service couldn’t have asked for a better experience! She knew the store very well and was amazing at her job!

26 septembre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi Marie, We're so pleased to hear about your fantastic experience! It's wonderful that Malinda provided such excellent customer service and was so knowledgeable. We truly appreciate your kind feedback. - Sean

Noté 5 sur 5 étoiles

Having visited this store many times I…

Having visited this store many times I can honestly say that Tony assisted me with loading my truck and was extremely helpful, not had that experience previously. Thank you Tony, you deserve a promotion for your professionalism and how helpful you were for me.

23 septembre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi, Gary. Thank you for taking the time to share your review with us. We're really pleased to see that Tony was very helpful and friendly during your visit, going above and beyond to make for a memorable shopping experience. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Went in seen to straight away by a…

Went in seen to straight away by a really nice guy called Tony who ordered everything I needed and double checked everything, you don’t get that sort of service everywhere these days, and my order will be delivered on Monday you can’t ask for more many thanks Tony,

26 septembre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hello Philip, Thank you for taking the time to share your positive experience with us. We're delighted to hear that Tony provided such excellent service, ensuring everything was ordered and double-checked to your satisfaction. We appreciate your kind feedback. -JG

Noté 5 sur 5 étoiles

Would like to thank Tony from the…

Would like to thank Tony from the Swindon store for helping me this morning, collecting and putting 2 bags of topsoil into my car for me,also the lovely lady at the customer service post.
Much appreciated.

26 septembre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hello Trevor, We're so pleased to hear about your fantastic experience at our Swindon store! It's wonderful that Tony was so helpful in assisting you with your purchase. We truly appreciate your kind feedback. -JG

Noté 5 sur 5 étoiles

Charlotte from Swindon store was very…

Charlotte from Swindon store was very helpful making my trade account and helping me sort out my oli order thank you for helping amazing work

25 septembre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi Richard, We're so glad to hear about your positive experience with our team at the Swindon store! We appreciate you sharing your kind words. - FC

Noté 5 sur 5 étoiles

Melinda dealt with my enquiry about…

Melinda dealt with my enquiry about solar panels with a sense of urgency, she gave me the relevant leaflet explaining the process and organised
a call to further discuss a potential install. She was very positive and upbeat which was a refreshing change...

22 septembre 2026
Avis spontané
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Réponse de Wickes - Swindon

Hi Mr Hughes,

Thank you for your wonderful five-star review! We are so pleased to hear that Melinda handled your solar panel enquiry with such urgency and positivity. It's great to know you found the information helpful and that a call has been arranged to discuss your potential installation further. -Ellysse

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