Brian!! everyone has to find Brian when they go to the Woking branch, he was beyond helpful! He was helping someone else whilst I loitered to ask him a question, I could see how thorough he was with t... Voir plus
L'entreprise a répondu
102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB
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Brian!! everyone has to find Brian when they go to the Woking branch, he was beyond helpful! He was helping someone else whilst I loitered to ask him a question, I could see how thorough he was with t... Voir plus
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Over the moon with our new kitchen designed by Zoe at the Woking store. She was very patient despite me changing bits of the plan several times. She listened to everything I wanted and made suggestio... Voir plus
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Nick did an excellent job of designing our kitchen. He was very patient and thorough, plus willing to adjust the plan after we received additional information from our fitter. It was a pleasure to wo... Voir plus
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If I could award zero stars I would. We placed an order online for 40 bags of Wickes topsoil last Sunday (4th October) which was in stock and on special offer. Our delivery date (9th October) was... Voir plus
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Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Royaume-Uni
Demande des avis aux clients
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I was helped out by Brian who found what I was looking for very quickly.

Réponse de Wickes - Woking
Top marks for Jemma at Wickes Woking! Super customer service when I required 4 sacks of 10mm Gravel and there were none left on display. Despite their outside store stock being blocked by a delivery that morning she arranged for a colleague to get the 4 sacks I needed rather than wait until they could restock. Thank you Jemma - you were a star.

Réponse de Wickes - Woking
The input of the consultant bathroom designer for Wickes, Shruti Tripathi, made our experience very much more pleasant than it might have been. Mainly by her very friendly, helpful, patient assistance. She made the problems manageable
and put in extra effort on our behalf. I would definitely recommend her.

Réponse de Wickes - Woking
I went today and Brian was a great help at usual. He is always friendly and very helpful .

Réponse de Wickes - Woking
Alesandro, even carried product to my car. Thank you.

Réponse de Wickes - Woking
Went today and got served by jasmine on tills, absolutely lovely girl very helpful

Réponse de Wickes - Woking
Helped to find what I wanted by Brian today.

Réponse de Wickes - Woking
With Brian's help I got exactly the right bolts to replace a broken handle on my mower.

Réponse de Wickes - Woking
Our experience was great today. We needed help and Brian was there for us! He was extremely helpful, very pleasant and nothing was too much trouble.

Réponse de Wickes - Woking
I’d like to give a big shoutout to Brian at Wickes Woking for his outstanding customer service! He was incredibly helpful, knowledgeable, and genuinely friendly. His expertise about the products in the store made my shopping experience so much easier. It’s rare to come across someone so dedicated and willing to go the extra mile to help customers. Thanks for your great service.

Réponse de Wickes - Woking

Réponse de Wickes - Woking
Brian was very helpful and knowledgeable about the products we were seeking.

Réponse de Wickes - Woking

Réponse de Wickes - Woking
Brian was fabulous today - helped me find what I needed and carried everything to the car for me!
Cracking service - thank you Brian and Wickes in Woking!!

Réponse de Wickes - Woking
Was helped today by Brian,he was so friendly and helpful,I was totally confused with what I needed to buy. I'd give him 10 stars if I could.

Réponse de Wickes - Woking
Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't know we wanted! Quick turnaround, tradesmen were excellent - Oakley Home Improvements. Work done to a great standard, quickly and it was a totally stress free experience - cannot recommend enough!

Réponse de Wickes - Woking
We used Wickes Woking store for the design supply and fitting of a replacement ensuite shower room and downstairs cloakroom.
Overall we were very happy with the quality of work and impressed by their relatively immediate availability and speed of completion in two man weeks.
The fitters were competent, very polite and proactive to rectifying unforeseen problems and doing a few extras along the way.
Our experienced designer Lisa took care of most of our questions and was very resourceful in quickly procuring more specialist tiles which ran out towards the end of the job.
We would recommend them to anyone who wants to be hands off and needs customised guidance on what are their most suitable options without having to manage all the different aspects of such a project themselves.

Réponse de Wickes - Woking
Very helpful staff!
Had loaded up my trolley with fencing products required for a job that day, unfortunately the Woking branch didn’t have the 1’ trellis I needed so l spoke to Brian one of the employees who checked the stock and even went to the warehouse to double-check in case.
He then checked the Guildford branch for me, they did have the amount I needed!
Brian then kindly took my loaded up trolley full of all the other items I needed and placed them in the warehouse for me until I returned about 30 minutes later.
On my return, as soon as he saw me he stopped what he was doing and went and retrieved the loaded trolley so I was in and out the store asap and off to the job!. Top man👍🏻

Réponse de Wickes - Woking
Great customer service. Brian was very helpful. Thank you!

Réponse de Wickes - Woking
Brian at the Woking branch was super helpful. He knew where to find everything (pvc window trims and glue) and even gave us some of his own DIY tips for a better finish. Thanks Brian!

Réponse de Wickes - Woking
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