Wickes - Woking Avis 

178
•
TrustScore 4.5 sur 5

4,6

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brian!! everyone has to find Brian when they go to the Woking branch, he was beyond helpful! He was helping someone else whilst I loitered to ask him a question, I could see how thorough he was with t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Over the moon with our new kitchen designed by Zoe at the Woking store. She was very patient despite me changing bits of the plan several times. She listened to everything I wanted and made suggestio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nick did an excellent job of designing our kitchen. He was very patient and thorough, plus willing to adjust the plan after we received additional information from our fitter. It was a pleasure to wo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If I could award zero stars I would. We placed an order online for 40 bags of Wickes topsoil last Sunday (4th October) which was in stock and on special offer. Our delivery date (9th October) was... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Woking

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Royaume-Uni

  • +441483489801

4,6

Excellent

TrustScore 4.5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(178)

14 656 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful staff

I was helped out by Brian who found what I was looking for very quickly.

1 avril 2025
Avis spontané
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Réponse de Wickes - Woking

Hey Tony, thanks for your five-star review, and I'm glad you enjoyed the service in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Top marks for Jemma at Wickes Woking

Top marks for Jemma at Wickes Woking! Super customer service when I required 4 sacks of 10mm Gravel and there were none left on display. Despite their outside store stock being blocked by a delivery that morning she arranged for a colleague to get the 4 sacks I needed rather than wait until they could restock. Thank you Jemma - you were a star.

1 avril 2025
Avis spontané
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Réponse de Wickes - Woking

Hey Jeremy, thanks for your five-star review, and I'm glad you enjoyed the service in our Woking store from Gemma! - Dylan

Noté 5 sur 5 étoiles

Shruti Tripati, consultant designer…

The input of the consultant bathroom designer for Wickes, Shruti Tripathi, made our experience very much more pleasant than it might have been. Mainly by her very friendly, helpful, patient assistance. She made the problems manageable
and put in extra effort on our behalf. I would definitely recommend her.

8 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Hi Pat, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 5 sur 5 étoiles

Excellent service at Woking with…

Alesandro, even carried product to my car. Thank you.

24 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Hey Linda, thanks for your five-star review, and I'm glad you enjoyed the service from Alesandro in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Friendly staff

Went today and got served by jasmine on tills, absolutely lovely girl very helpful

21 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Thank you for your kind words! We're so glad you had a positive experience and that Jasmine was able to help you. - SW

Noté 5 sur 5 étoiles

With Brian's help I got exactly the…

With Brian's help I got exactly the right bolts to replace a broken handle on my mower.

19 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Hey Paul, thanks for your five-star review, and I'm glad you enjoyed the service from Brian in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Our experience was great today

Our experience was great today. We needed help and Brian was there for us! He was extremely helpful, very pleasant and nothing was too much trouble.

11 mars 2025
Avis spontané
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Réponse de Wickes - Woking

We're so glad to hear you had a great experience! It's wonderful to know that Brian was able to provide you with the help you needed. - SW

Noté 5 sur 5 étoiles

I’d like to give a big shoutout to…

I’d like to give a big shoutout to Brian at Wickes Woking for his outstanding customer service! He was incredibly helpful, knowledgeable, and genuinely friendly. His expertise about the products in the store made my shopping experience so much easier. It’s rare to come across someone so dedicated and willing to go the extra mile to help customers. Thanks for your great service.

7 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Brian in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Good customer service

Alessandro was very helpful

7 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 5 sur 5 étoiles

Knowledgeable Staff

Brian was very helpful and knowledgeable about the products we were seeking.

7 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Hi Maria, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 4 sur 5 étoiles

Very helpful staff

Very helpful staff. Thanks Brian

7 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Hey Rebecca, thanks for your valuable feedback and I'm glad you enjoyed the service from Brian in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Brian was fabulous today

Brian was fabulous today - helped me find what I needed and carried everything to the car for me!
Cracking service - thank you Brian and Wickes in Woking!!

7 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Hey Rachael, thanks for your five-star review, and I'm glad you enjoyed the service from Brian in our Woking store. - Dylan

Noté 5 sur 5 étoiles

Was helped today by Brian,he was so…

Was helped today by Brian,he was so friendly and helpful,I was totally confused with what I needed to buy. I'd give him 10 stars if I could.

6 mars 2025
Avis spontané
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Réponse de Wickes - Woking

Hey Anna, thanks for your five-star feedback, and I'm glad that you enjoyed the service from Brian in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Totally stress free experience

Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't know we wanted! Quick turnaround, tradesmen were excellent - Oakley Home Improvements. Work done to a great standard, quickly and it was a totally stress free experience - cannot recommend enough!

27 février 2025
Avis spontané
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Réponse de Wickes - Woking

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ken in our store and that they provided you with useful advice. -AH

Noté 4 sur 5 étoiles

Complete service from Wickes Woking and Lisa

We used Wickes Woking store for the design supply and fitting of a replacement ensuite shower room and downstairs cloakroom.
Overall we were very happy with the quality of work and impressed by their relatively immediate availability and speed of completion in two man weeks.
The fitters were competent, very polite and proactive to rectifying unforeseen problems and doing a few extras along the way.
Our experienced designer Lisa took care of most of our questions and was very resourceful in quickly procuring more specialist tiles which ran out towards the end of the job.
We would recommend them to anyone who wants to be hands off and needs customised guidance on what are their most suitable options without having to manage all the different aspects of such a project themselves.

6 janvier 2025
Avis spontané
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Réponse de Wickes - Woking

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lisa in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff!
Had loaded up my trolley with fencing products required for a job that day, unfortunately the Woking branch didn’t have the 1’ trellis I needed so l spoke to Brian one of the employees who checked the stock and even went to the warehouse to double-check in case.
He then checked the Guildford branch for me, they did have the amount I needed!
Brian then kindly took my loaded up trolley full of all the other items I needed and placed them in the warehouse for me until I returned about 30 minutes later.
On my return, as soon as he saw me he stopped what he was doing and went and retrieved the loaded trolley so I was in and out the store asap and off to the job!. Top man👍🏻

21 février 2025
Avis spontané
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Réponse de Wickes - Woking

Hey Simon, thanks for your five-star review, and I'm delighted you loved the service in our Woking store from Brian! - Dylan

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Brian was very helpful. Thank you!

8 février 2025
Avis spontané
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Réponse de Wickes - Woking

Hey Alina, thank you for your five-star review, and I'm glad you enjoyed the service from Brian in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Brian at the Woking Branch - excellent

Brian at the Woking branch was super helpful. He knew where to find everything (pvc window trims and glue) and even gave us some of his own DIY tips for a better finish. Thanks Brian!

8 février 2025
Avis spontané
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Réponse de Wickes - Woking

Hi Polly, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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