Went to Wolverhampton store ...Design Team Consultant Victoria was fab, always supportive, understanding and takes time out to help out...a big thumps that makes it a pleasant customer experience. Met... Voir plus
Établissement
Changer d'établissementWest Street, Off Stafford Road, Wolverhampton West Midlands, WV10 6HT, GB
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Lisez les avis des autres
We had a kitchen invoice recently with Victoria and she was an absolute star. We were quite picky - we have a grade II apartment with some tricky measurements and had some rather particular ideas in m... Voir plus
L'entreprise a répondu
Do not purchase a bespoke kitchen from Wickes, three weeks after the kitchen we purchased should have been installed we are missing drawers that have not been fitted, have damaged drawer and door fron... Voir plus
L'entreprise a répondu
I’ve been using the community program to support my classroom and the team at this store have been amazing. They have kindly donate a range of items to help resource our outdoor provision where our 4... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Wolverhampton
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
West Street, Off Stafford Road, Wolverhampton, West Midlands, WV10 6HT, Royaume-Uni
- +441902313980
4,8
Excellent
190 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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There were no trolleys in either of the…
There were no trolleys in either of the trolley parks. I looked inside the store and found lots of trolleys loaded with stock, but none available for customers. I asked a member of staff if he could find me a trolley and he replied no...I asked how I was supposed to purchase a quantity of timber without a trolley and he replied ' I have no solution for that' and walked off.there are obvious training needs, and equipment supply problems in this store. the worst retail experience of my life I think!??
11 mars 2025
Avis spontané
Réponse de Wickes - Wolverhampton
Hey James, thanks for your valuable feedback, and I'm really sorry to learn of the issues you've experience in our Wolverhampton store. If you can please reply back to the private message I've sent you on trustpilot I can investigate this further for you. - Dylan
Kitchen design
Very friendly, helpful and polite staff. Victoria Seabury designed and planned our kitchen for my wife and I she was so helpful and friendly to us she new all the products and ranges really well and helped us make the best choices for our kitchen by showing us different variations and layouts. Nothing was to much trouble and her input was invaluable. Wickes Wolverhampton should be very proud of her and the design team.
17 février 2025
Avis spontané
Réponse de Wickes - Wolverhampton
Hi Glenn, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Many thanks to Victoria for helping us…
Many thanks to Victoria for helping us pick bathroom great help
18 décembre 2024
Avis spontané
Réponse de Wickes - Wolverhampton
Hi Neelam, thanks for taking the time to share this feedback, we are pleased to hear that Victoria was able to help, we appreciate you taking the time to let us know. RD
Always smiling girls at the till
Always smiling girls at the till. Very helpfull menegment staff.
30 octobre 2024
Avis spontané
Réponse de Wickes - Wolverhampton
Hey Raivo, thanks for your five-star review, and I'm glad that you enjoyed the service in our Wolverhampton store! - Dylan
Do not purchase a bespoke kitchen from…
Do not purchase a bespoke kitchen from Wickes, three weeks after the kitchen we purchased should have been installed we are missing drawers that have not been fitted, have damaged drawer and door fronts that the fitter never checked. The fitter has failed to come back to resolve these issues and we have been fobbed off by the store and customer services. We will now be seeking legal action!!! Disgraceful service shame on you Wickes
21 septembre 2024
Avis spontané
Réponse de Wickes - Wolverhampton
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
I would like to say big thanks to Mani…
I would like to say big thanks to Mani who was extremely helpful with finding and loading stuff in my car last week. It's not the first time he has volunteered to help but due to bad back I needed help as load was quite heavy. He didn't shy away from helping. Always comes across approachable, polite and happy to help. I believe in showing appreciation towards good deeds. So thank you Mani!
31 août 2024
Avis spontané
Réponse de Wickes - Wolverhampton
Hi, Sikpal. Thank you for taking the time to share your review with us. I'm really pleased to see that, Mani, is approachable, polite and helpful. Thank you again for your kind feedback. - Scott H
Deb Mason is just the best design consultant!
We ordered our new kitchen from Wickes Wolverhampton. Our kitchen designer Deb Mason was very knowledgeable you could see she has had years of experience designing kitchens but also takes the customers ideas, budget and requirements in to consideration. We contacted Deb multiple times over several months with regards to our kitchen order and changed the design before delivery. Deb was very patient with us and she would go away and source the answers to our queries if not known. I would not trust anyone else apart from Deb Mason to design my kitchen if we had another and will be recommending her to family and friends. Deb we felt went above and beyond and without doubt is an asset to Wickes she’s worth her weight in gold especially dealing with us!
18 juillet 2024
Avis spontané
Réponse de Wickes - Wolverhampton
Hey Vikki Stacey,
Thanks for taking the time to reach out to us about this experience, I'm glad to learn that Deb Mason was able to help you design the kitchen of your dreams! with multiple calls back and forth to get and find the correct answers for you is always a plus especially with the years of experience debs has with designs whilst she took you budget and requirements into consideration whilst designing this. - SF
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