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Wilfreda Beehive Avis 

453
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We've just come back from our first bus trip with Wilfreda. They were recommended by friends. We've had a lovely time with them. It was all very well organised, the driver and hotel staff were fri... Voir plus

Noté 5 sur 5 étoiles

Really easy to book 2 holidays online. I had some queries about rooms for single travellers which were sorted out over the phone with the excellent staff. I would definitely recommend Wilfreda Beehive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Haven’t been on holiday yet but have booked two upcoming trips. Found your online booking system very easy to use.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just returned from our 1st coach holiday. We found that everything was 1st class, so we have just booked another holiday. It is easy to book with them and the coach driver was great and very h... Voir plus

À propos de l'entreprise

  1. Société de transport en bus et autocar
  2. Agence de visites touristiques en bus
  3. Agence d'excursions
  4. Voyagiste
  5. Agrégateur de voyages

À propos de Wilfreda Beehive

Écrit par l'entreprise

Wilfreda Beehive Celebrates 75 Years

Wilfreda Beehive Coach

Seventy-five years. It's a milestone few businesses achieve. Wilfreda is proud to celebrate this significant anniversary, a testament to our enduring commitment to providing exceptional service.

As a family-run business, we've built our reputation on trust, reliability, and a genuine passion for travel. Three generations of the same family have dedicated their lives to creating unforgettable experiences for our valued customers. Our personal touch and attention to detail are at the heart of everything we do.

Coach Holidays

Celebration GIF

All our holidays have been carefully selected and we hope you will enjoy the comfortable hotels, scenic excursions, and varied touring itineraries. Your holiday is in safe hands from booking with our friendly reservations team to travelling in comfort and style on-board our executive coaches with our professional team of coach tour drivers. Sit back, relax and enjoy the travelling experience of a special holiday or short break with Wilfreda Beehive.

Our Services

Écrit par l'entreprise

Private Hire
Our private coach hire service allows you to travel anywhere without any hassle. Our team will make the booking process simple and streamlined, with your travel experience being our priority. Get a quote quote today and start your stress-free journey with us.
VIP Coach Hire
Travel in style and make an impression with VIP coach hire. Our luxury VIP coaches are the perfect transport solution for any occasion, whether it be a business trip or a fun-filled day out. Take coach travel to another level and enjoy an amazing VIP experience with our luxury service.
Corporate Coach Hire
Tailored travel solutions to businesses of all sizes. Our experienced team will work with you to create the perfect travel experience. Whether you need a luxury coach for an executive trip or a fleet of buses for a large group, we’ve got you covered.
Contract Hire
Efficient and cost-effective contract coach hire services that can be tailored to suit your needs. Whether you require regular, reliable transport for an ongoing basis or a fixed time period, we are here to help. Our services are on time, reliable and provide great value for money.
Schools Colleges Universities
Our flexible coach hire service has been providing efficient and cost-effective transport solutions for school parties, colleges and universities for over 50 years. With our industry experience, we are dedicated to finding a solution that suits your needs.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

453 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(453)

179 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was easy to understand

It was easy to understand

13 août 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 2 sur 5 étoiles

Poor cancellation procedure

Trip was cancelled due to lack of interest and a letter was sent (backstory not the issue).

Still let me pay balance after trip was cancelled (before the letter arrived) on the website. Personally I think an email or a note on my account would have been more effective.

They take your money instantly but I've got to wait 3-5 days for a refund after paying for a service that no longer existed.

21 juillet 2025
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Réponse de Wilfreda Beehive

Thank you for your review and booking with Wilfreda Beehive.

Firstly, we're very sorry to hear that your holiday was cancelled. We understand how disappointing this must be, and please know it was not a decision taken lightly. Unfortunately, it was not viable to operate the holiday on this occasion.

Our booking system is designed to prevent balance payments on cancelled holidays, so we’ve flagged this issue with our software provider for immediate review.

Refunds typically take a few working days to reach your account, which is due to standard banking procedures and not a delay on our part.

Thank you again for choosing Wilfreda Beehive. We sincerely apologise for the inconvenience caused and appreciate your understanding.

Kind regards
Wilfreda Beehive

Noté 5 sur 5 étoiles

hassle free

Easy to do with no hassle

19 juillet 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Quick and easy to navigate website.

Quick and easy to navigate website.
Easy to log into account and pay for holiday 🤠

20 juillet 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 4 sur 5 étoiles

So far everything works well on line…

So far everything works well on line will be able to say better after the trip

15 juillet 2025
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Réponse de Wilfreda Beehive

Thank you for your review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Very good and professional service

Very good and professional service

12 juillet 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Always a great experience

Great and so easy every trip has been fantastic so here we go again

10 juillet 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Easy process.

9 juillet 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Had no problems what so ever making the…

Had no problems what so ever making the booking

8 juillet 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 2 sur 5 étoiles

Hotel Derwent Torquay.

This has been reported to the company, but no reply forthcoming. The coach, driver, and cleanliness were very good. The hotel Derwent in Torquay was 2 star, not 3 star. My room 229 was unbearably hot, had torn, stained, faded curtains, which did not fit the windows. There was paint off the radiator, a hole in the wall, plug coming off sink, seat coming off toilet. Seagulls screaming outside room at 5am. The beds were clean and tidy. I did not report this as I was so tired. The food was average, service was good. The lifts were only just working. Entertainment was poor, except the comedian. We were promised by the company an optional excursion, but were told there wasn’t one. We were very disappointed, and had to make our own arrangements.

16 juin 2025
Avis spontané
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Réponse de Wilfreda Beehive

Thank you for taking the time to leave a review on Trustpilot.

We’re pleased to hear that you enjoyed aspects of your break, but we’re genuinely sorry to learn that certain elements did not meet your expectations. Your feedback is important to us, and we truly regret that your experience has given you reason to feel disappointed.

We’ve worked with the TLH Derwent Hotel for many years, and it has consistently been a popular choice for its cleanliness, comfort, and attentive service. That said, we fully appreciate that every experience is personal, and we’re sorry to hear that yours didn’t meet the standard you were hoping for.

We’ve spoken with both the Hotel Manager and the Coach Driver regarding your comments, but unfortunately, they have no record of any concerns being raised during your stay. Had they been made aware, we’re confident the hotel team would have done their best to address them promptly. As the issues were only brought to our attention after your return, we’re limited in the actions we can now take - though please rest assured your comments have been noted and shared with the hotel.

Regarding the optional excursion, we do our best to offer these, when possible, but as outlined in the itinerary, they are not guaranteed.

We’re genuinely sorry that the hotel didn’t live up to your expectations on this occasion. We take great pride in working with trusted partners and aim to provide enjoyable, well-supported holidays for all our travellers.

Thank you again for your feedback - it helps us to improve. We do hope you’ll consider travelling with us again in the future, and we’d love the opportunity to provide you with a more enjoyable experience.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Just easy to book

22 juin 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

It was easy to book !! We like simple !!!

It was easy to book !!

23 juin 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Booking made easy

Easy to book and very helpful when I needed to amend something

13 juin 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Holidays

In response to an email, saw a trip that appealed to us, so booked online for which we received a discount. It was very easy to make the booking and the confirmation was almost immediate, showing seat numbers etc. very pleased with how quick it was.

13 juin 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that our sales team were able to help you.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Absolutely fantastic company never had…

Absolutely fantastic company never had a bad holiday with them

1 juin 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're so pleased to hear that you've enjoyed some wonderful holidays with us.

Our whole team works hard to provide the best possible service and experience, and it's great to know that it made a difference.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Booking

Booking system very straightforward and prompt.

5 juin 2025
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Réponse de Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Noté 5 sur 5 étoiles

Huge thanks to Shaun…….superstar!

Huge thanks to an amazing and supportive coach driver of the year…… Shaun.
He went above and beyond expectations. Wilfreda Beehive you have a superstar employee!!

25 mai 2025
Avis spontané
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Réponse de Wilfreda Beehive

Thank you so much for your wonderful 5-star review.

We're so happy to hear that you had a great experience with Shaun! He’s such a friendly and patient driver, and we’re thrilled that he made your journey even better. Our team at Wilfreda Beehive truly cares about every part of your trip, and it’s lovely to know that it showed. Thanks again for sharing your feedback!

Kind regards,
Wilfreda Beehive

Noté 3 sur 5 étoiles

Wembley SUFC

Overall good service , friendly staff
Obviously in training as well and got a bit lost at Wembley and we did a loop around the stadium until we found the right coach park , which we had a laugh about
all went smoothly on the journey back to Sheffield
My only gripe was the cleanliness on my seat , basically the tray on the seat back in front was filthy, it had what looked like chewing gum and a lot of what looked like black hair stuck in it so I could not use it
I did ask the staff if they could sort it prior to departure and was told they would find something to clean it but they didn’t and never actually came back to me.

14 mai 2025

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