Williams & Yates Avis 

100
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

William & Yates were not only superb in their communication as I navigated relocating from the UK to the US, but beyond helpful in providing flexibility with options, as my own plans shifted. Aaron wa... Voir plus

Noté 5 sur 5 étoiles

I had to move a very small amount of household goods and furniture from the UK to the US. Everyone at Williams and Yates were professional, efficient and friendly. The pickup went smoothly and I... Voir plus

Noté 5 sur 5 étoiles

I'm really happy with our move from UK to US with Williams & Yates. Firstly, they gave us one of the most transparent and detailed quotes (I reached out to 6 companies). Every step clearly exp... Voir plus

Noté 4 sur 5 étoiles

very uncomplicated handling of the order and paperwork, great service in London and Zürich, whenever the the transit time could have been a bit shorter

À propos de l'entreprise

Écrit par l'entreprise

Williams & Yates is a premium relocation and logistics company specialising in seamless moves, fine art handling, interior design services and secure storage solutions. Whether you're moving home, transporting high-value pieces, or coordinating a full design installation, our expert team delivers a refined and reliable service tailored to your needs.


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4,7

Excellent

TrustScore 4.5 sur 5

100 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(100)

65 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very professional moving company

Very professional moving company. Good communication in the preparation of and during the process. Team was very friendly, took good care of our possessions (no damages) as well as of the houses - no marks on the walls!

16 juillet 2025
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Réponse de Williams & Yates

We will pass your feedback onto the team on your move, thank you for taking the time to leave us a review.

Noté 5 sur 5 étoiles

Couldn't recommend highly enough

Moving country can be be pretty stressful. We used Williams & Yates to move our possessions from London to San Francisco, and I quite literally couldn't have asked for a better service. They boxed and picked everything up from the UK, and had it delivered and unpacked in our new house the day after we arrived. And throughout the whole engagement they were helpful and friendly. Couldn't recommend them highly enough.

21 juillet 2025
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Réponse de Williams & Yates

We love a review like this as this really is the service we love to provide our clients with, thank you for taking the time to leave us such positive feedback online.

Noté 5 sur 5 étoiles

An amazing service

An amazing service. Arrived on time, packed quickly with no fuss. Went above and beyond to get my furniture in the new house - even the difficult items. Cheerful, polite and all goods packed carefully. Would def recommend (and cheaper than near competitors).

16 juillet 2025
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Réponse de Williams & Yates

Thank you for your review, we really appreciate your positive feedback.

Noté 5 sur 5 étoiles

A complicated set of moves made easy

My move was a bit complicated since the household goods were split for destinations in 2 countries. From the start of contacting W&Y for their prices and terms follow-up was fast and clear, and I dealt with only 4 people there (plus the packers), each with their role. The first delivery was this week and the second is in port awaiting Customs clearance, both as expected.

2 juillet 2025
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Réponse de Williams & Yates

Thank you so much for the positive review, we are so pleased you are happy with our service.

Noté 5 sur 5 étoiles

Great

Smooth and easy move. The team was helpful and got everything done without any issues. Would use again without doubt.

1 juin 2025
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Réponse de Williams & Yates

Thank you for taking the time to leave such a positive review.

Noté 1 sur 5 étoiles

17 weeks and still waiting

While the initial phone calls, quote and packing service were great, it all went downhill after that. I was asked to send the wrong paperwork, which would delay my shipment when it arrived, and then the agent missed my emails. Our shipping to Australia sat at UK docks for nearly two months before finally leaving the UK. On arrival in Australia, we had very little help or communication from the ‘local’ agent, Allied Moving Services, who were on the other side of the country. The incorrect paperwork I was originally asked for caused another delay, as did the lack of communication and the brief replies I received on the occasions when I did receive a response. The Customs and Quarantine inspection dates I received came and went, nothing was done on time, and more incorrect paperwork arrived. The icing on the cake was Allied Moving Services then asking me to sign a waiver indemnifying them of any damage to my possessions caused by ‘treatment’ by Quarantine. Absolutely not! My shipment left in one piece, and it should arrive in one piece.

I was quoted an 8-week shipment, we are now in the 17th week, and I’m still waiting.

3 mars 2025
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Noté 5 sur 5 étoiles

Reliable, Efficient, and Stress-Free Moving Experience

We used Williams and Yates for a residential move, and I couldn’t be more impressed with their service. From the initial consultation to the final box being unloaded, the team were punctual, professional, and very efficient.
They handled all of our belongings with great care, ensuring everything was securely packed and transported without damage. The crew were courteous, well-organised, and clearly experienced, which helped make the entire moving process smooth and stress-free. Because let's face it, the whole moving process is stressful enough. We also took out their insurance cover which gave us that peace of mind.
Communication was clear throughout, and they were flexible and accommodating.
I would highly recommend Williams and Yates to anyone looking for a trustworthy and high-quality removal service.

14 mars 2025
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Réponse de Williams & Yates

Thank you for your review. We always aim to focus on attention to detail to ensure a great service, we will pass your feedback onto your move team.

Noté 5 sur 5 étoiles

Impeccable Service

I recently used Williams Yates Removals for a home move, and I couldn't be more impressed with the service. From start to finish, the team was professional, efficient, and incredibly careful with all of our belongings.

A special shout-out goes to Chris and Michael, who were absolutely excellent throughout the entire process. They arrived on time, worked with a great attitude, and handled everything with care and precision. They managed heavy items with ease and made sure nothing was damaged in transit. Their teamwork and communication were top-notch, making what could have been a stressful day feel seamless and well-organised.

22 mai 2025
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Réponse de Williams & Yates

Thank you for taking the time to leave a review, Chris and Michael will be so happy to receive such positive feedback.

Noté 5 sur 5 étoiles

Reliable and quality service

Brilliant service for a recent move within London. Marlon and Michael were excellent with Callum assisting on the last day also. I would strongly recommend their services and to take the full packing service so you do not need to worry about anything. Nothing was an issue and everything was delivered and unpacked safely. Will strongly recommend to all.

14 mai 2025
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Réponse de Williams & Yates

This is such a great review to receive, thank you for leaving such positive feedback.

Noté 5 sur 5 étoiles

Fantastic company

After 18 months of storage with Williams & Yates, we’ve finally moved into our new home and we’re so releived to be settling in at last. Throughout the entire process, Nikki has been increadibly helpful, supportive, and always quick to respond to any qustions we had. Knowing our belongings were in safe hands gave us real peace of mind during a long and uncertain period. With the final delivery happening this week, we finally found a moment to leave some well deserved feedback. The service has been exellent from start to finish and we’re truly grateful to the entire team. Highly recommended!

26 mai 2025
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Réponse de Williams & Yates

Thank you for taking the time to leave a review of our moving and storage services.

Noté 5 sur 5 étoiles

Local move with Williams and Yates

Williams & Yates made our local move in London completely stress-free. The team was punctual, professional, and handled everything with great care, from packing to unloading. Communication was clear throughout, and they went the extra mile to ensure everything was just right. Highly recommend them for a smooth and efficient move!

21 février 2025
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Réponse de Williams & Yates

Thank you for taking the time to leave a review of our services.

Noté 5 sur 5 étoiles

A huge thank you to Maria and Michael…

A huge thank you to Maria and Michael and team at Williams and Yates for their outstanding support with a recent client move. They were professional, responsive, and made the entire process smooth and stress-free.

Maria handled our move with precision, while Michael brought a calm, solution-oriented approach that made a big difference. Their teamwork and dedication truly went above and beyond.

I highly recommend Maria, Michael, and the Williams and Tate team for anyone needing reliable, top-tier service.

18 avril 2025
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Réponse de Williams & Yates

Thank you for leaving such a positive review and mentioning the team on your move. We always aim to provide an organised and thought through service.

Noté 5 sur 5 étoiles

Professional, helpful, friendly and efficient

We used Williams and Yates for my grandparents move and we couldn't be happier with the experience. Everything was handled professionally and efficiently.

The team arrived on time, packed everything with care, and gave us a friendly and efficient service.

The office staff was also helpful in answering our questions, quoting us and getting us booked in.

If you're looking for a reliable and stress free moving experience then I highly recommend using Williams & Yates. I'd definitely use them again for any future moves

28 mai 2025
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Réponse de Williams & Yates

This is such a positive review to receive, we will be sure to pass the feedback onto your move team. Thank you.

Noté 5 sur 5 étoiles

A great moving experience from start to finish

A professional, friendly and incredibly careful team who make the whole moving process feel completely stress-free. From the moment they arrived, it was clear we were in safe hands with their attention to detail and care with every item, big or small, was outstanding.

Nothing was too much trouble and they went above and beyond to make sure everything is exactly where it needs to be at the other end. A genuinely lovely team to work with and I wouldn’t hesitate to recommend them!

21 mai 2025
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Réponse de Williams & Yates

Thank you so much for leaving such positive feedback.

Noté 5 sur 5 étoiles

Professional & Experienced - Highly Recommended

I've had the pleasure of working closely with the team at Williams & Yates and have consistently been impressed by their professionalism, attention to detail, and the experienced, thoughtful approach they bring to everything they do. It's clear they take great pride in their work and genuinely care about delivering a high standard of service. Highly recommended.

23 mai 2025
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Réponse de Williams & Yates

This is such great feedback to receive, thank you.

Noté 5 sur 5 étoiles

Exceptional organisation

Excellent movers! Exceptionally professional and reliable and have made my move from the UK to the USA almost enjoyable! Highly recommended

23 mai 2025
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Réponse de Williams & Yates

Thank you for taking the time to leave a review of our services.

Noté 5 sur 5 étoiles

Impressive

I couldn’t be more impressed with their service. From the moment I contacted them, the team was friendly, responsive, and incredibly professional. They took the time to understand my needs.

On moving day, the crew arrived right on time and worked efficiently and carefully throughout. They handled everything with great care and made what could have been a stressful day completely smooth and hassle-free. They were courteous, well-organized, and clearly experienced.

What stood out was their attention to detail and their willingness to go above and beyond to ensure everything was just right.

They truly made the move a breeze!

27 avril 2025
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Réponse de Williams & Yates

Thank you for leaving us such great feedback. We always aim to take care of all the details when providing our services.

Noté 1 sur 5 étoiles

Shipment from the US to the UK could…

Shipment from the US to the UK could not have gone worse. Over 50% of the items delivered were damaged due to insufficient packaging although specifically requested proper packaging and crates beforehand. Insurance claim for all items damaged has taken nearly a year to get resolved and is still being delayed with underhand stalling tactics used by their Insurance partners. Date of Experience has been requested by Trust pilot, This is March 2024 until today 3rd April 2025

3 avril 2025
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