Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really happy we Willmove for our move to melbourne. They were easy to deal with from the start and kept things simple, which i appreciate. packing day went wmoothly, and you could tell they knew what... Voir plus

Noté 5 sur 5 étoiles

Was a bit nervous about shipping everything to cape town, but willmove made it much easier than i expected. The paking team did a great job very organised and careful with everything especially fragil... Voir plus

Noté 1 sur 5 étoiles

The company arranged the delivery in Spain of our goods that were shipped from the US. At the beginning they seemed very professional. However at the time of the delivery we were told to pay almost 2... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Suele ser muy exigente con el soporte técnico de las empresas. Con esta empresa me ocurrio que mis exigencias fueron totalmente satisfechas. La claridad en las respuestas a mis preguntas y la oportu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de transport routier
  2. Courtier en douane
  3. Services de déménagement et de stockage
  4. Entreprise de livraison

Écrit par l'entreprise

We have a multidisciplinary team, highly qualified and with extensive experience in logistics, distribution, transport and international removals. All this means that we can provide the best service, whether by land, sea or air; We always export and import goods with the best quality price ratio.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Es una gran empresa de logística que…

Es una gran empresa de logística que resolvieron todas mis dudas y me aconsejaron en todo,los recomiendo sin ninguna duda son excelentes

4 octobre 2023
Avis spontané
Logo de WillMove WorldWide SL

Réponse de WillMove WorldWide SL

Muchas gracias por tus comentarios!

Noté 1 sur 5 étoiles

Have moved all around the world. Worst company ever

Have moved all around the world over 15 different international removals, from Ireland - Australia, and everywhere in between.
This is the worst company I have ever had any dealings with, only concerned with getting as much money from you as they can, I have never had to pay port handling charges with any company I have ever used as it is normally included in the quote.
Original delivery date was a month earlier than actual delivery date.
Keep away very clever conmen.

YES ITS YOU I HAVE THE PROBLEM WITH.
Typical blame someone else. Look at your reviews it's not just me who has a problem with you

23 juin 2023
Logo de WillMove WorldWide SL

Réponse de WillMove WorldWide SL

Good afternoon Shane,

I hope is well. Please note that you did not book the move with WillMove, we were just a NVOCC in your service. For any issue splease contact Moovit who is the company you booked your move with. You have not booked anything with WillMove and have no contractual relationship with WillMove. Please take this up with the company you booked your move with.

Thank you,

WillMove Worldwide team

Noté 5 sur 5 étoiles

Team was good and office staff too

Team was good and office staff too. Have moved several times and this time all was perfect. Not looking to move again as I´m retiring but if I would I would contact them again. Thank you for the efforts.

Kamil.

2 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Increíble servicio

Super buen servicio de mudanza, tardaron super poco y fueron increíblemente baratos los servicios en comparación de otras empresas.

2 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Professional service

Professional service. They are always open to solve any doubt. I recommend them

10 janvier 2023
Avis spontané
Logo de WillMove WorldWide SL

Réponse de WillMove WorldWide SL

Hi Pablo,


We are happy to hear everything went well in your move to the US. We wish you all the best there!

WillMove Worldwide team

Noté 5 sur 5 étoiles

Empresa sería y comprometida

Empresa sería y comprometida. Solicite un traslado con ellos, el mobiliario no sufrió ningún tipo de daño,arañazos ni desperfectos. Trato al cliente muy bueno. La verdad que me dieron muchas facilidades con las fechas de la mudanza.
Altamente recomendables

1 janvier 2023
Avis spontané
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Réponse de WillMove WorldWide SL

Buenas tardes Alicia,


Gracias por tus amables comentarios. Nos alegramos que el servicio haya salido como planeado.

Os deseamos lo mejor,

El equipo del WillMove Worldwide

Noté 5 sur 5 étoiles

La experiencia ha sido muy buena

La experiencia ha sido muy buena. Desde el primer minuto que contactamos con ellos han sido muy amables y profesionales. Cumplieron tanto en precio como en servicio.Lo recomiendo 100%.

9 janvier 2023
Avis spontané
Logo de WillMove WorldWide SL

Réponse de WillMove WorldWide SL

Buenas tardes Maria,

Gracias por tus comentarios! Nos alegramos que todo haya salido como esperando.

Ten un excelente día,

El equipo de WillMove Worldwide

Noté 5 sur 5 étoiles

Me encanta el soporte que tienen y su personal multilingue

Suele ser muy exigente con el soporte técnico de las empresas. Con esta empresa me ocurrio que mis exigencias fueron totalmente satisfechas. La claridad en las respuestas a mis preguntas y la oportunidad de comunicarme con personas que hablan mi idioma fue estupendo.

Por último sin dejar de ser importante, la logistica que manejan es muy buena, realmente cumplen con lo que prometen.

25 décembre 2022
Avis spontané
Logo de WillMove WorldWide SL

Réponse de WillMove WorldWide SL

Buenas tardes Alejandra,

Muchas gracias por tu reseña. Nos alegra que todo haya salido como previsto y quedases satisfecha con el servicio. Te deseamos lo mejor!

El equipo de WillMove

Noté 1 sur 5 étoiles

Manipulative crooks

Sadly I can only confirm other one star reviews. They start out polite and easy, then as soon as they have your goods the endless demands for more money come in. They threaten to return the goods to a different port to be self collected, again with more fees. Everything is an extra and vastly inflated cost. Every ambiguous word in the contract will be exploited by them for more money. I've moved around the world multiple times and this is by far my worst experience. Avoid at all costs..

16 janvier 2023
Avis spontané
Logo de WillMove WorldWide SL

Réponse de WillMove WorldWide SL

Good afternoon,

We can't find you as one of our clients. Our company has never said anything like that or treated a customer as you state. Please contact us by email so we can check into the situation.

Thank you

Noté 1 sur 5 étoiles

The company arranged the delivery in…

The company arranged the delivery in Spain of our goods that were shipped from the US.
At the beginning they seemed very professional. However at the time of the delivery we were told to pay almost 2000 euros extra and they held our goods hostage until we paid the extra demurrage and storage fees. They never called us back to explain the extra fees. It felt like extorsion.

12 décembre 2022
Avis spontané
Logo de WillMove WorldWide SL

Réponse de WillMove WorldWide SL

Hi Laura,

Many thanks for you comments. I have been analysing them and checking what happened, and would like to clarify this situation:

The goods were custom cleared on Friday 2/12 at 5 PM.
The following week had 2 holidays Tuesday and Thursday.
We offered to deliver the goods on the Thursday as it was the first available transportation date, before that all flat beds were committed, so we had no other option.
Delivering on the Thursday had an extra charge due to being a holiday, that you did not accept, we were willing to absorb the additional cost for the crew.
The invoice was raised and sent on 07/12/22 asking for payment latest by 09/12/22, so we could pay the shipping line and get the release of the container, otherwise the shipping line would not deliver the container.
The next available date was 12/12 when the goods were finally delivered.
The charges billed to you were destination THC, arrival port fees, demurrage and detention € 1153 plus and admin fee on disbursements of € 288.25, total of € 1441.25 plus VAT.

The situation was explained, and it was our understanding you had understood it, more so as in our first email to you we detailed all the information and possible charges, timelines and fees that could be incurred, which you duly understood and signed.

Kind regards,

WillMove Worldwide team

Noté 5 sur 5 étoiles

Professional, efficient

Company delivered my move from NY in Madrid. Company was very fast and efficient. I received many emails explaining all the customs procedures and the inclusions and exclusions of service. Very happy about working them.

16 mai 2022
Avis spontané

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