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Wine.com Avis 1 515

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

As a Cab lover, I appreciate that I can get great wines at a discounted price shipped almost immediately. The website is very user friendly and shipping is always great!

Noté 3 sur 5 étoiles

About two months ago and subsequently when I make an order I no longer receive any email confirmation. When I called I spoke with very cordial people but the correction has not gone through. The m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Web page works well. Recommends similar wines, so that I can try new things. Large selection (compared to any physical wine store I've seen). Delivery system works. Stewardship thing helps. The onl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super easy to order multiple gifts being sent to addresses across the country. High quality, trustworthy, and all our recipients loved their gifts! Thank you!

L'entreprise a répondu

À propos de l'entreprise

  1. Caviste
  2. Fournisseur de produits alimentaires

Écrit par l'entreprise

We created Wine.com to revolutionize the way people like you discover, buy, and enjoy wine. Being wine enthusiasts ourselves, we’re extremely proud to bring you the world’s largest selection, paired with expert guidance and unmatched convenience. We’ve built winery relationships for decades to give you access to everything from big-name, critically acclaimed wines to small production, unique bottles from all over the globe -- every region, varietal, and price. With easy filter and sort, professional ratings, a robust recommendation engine, the deepest wine and winery content, a 5-star mobile app, and live chat wine experts, we help you find old favorites or discover new ones among thousands of choices. We handle your wine with great care before you even place your order, by doing our own warehousing and fulfillment. Delivery options are up to you: choose your delivery date; skip the delivery hassle and conveniently pick up your wine at one of thousands of Walgreens, FedEx Office and enjoy free shipping on every order $49+ when you join our StewardShip program. With Wine.com, shipping is on your schedule and at your convenience. Cheers to discovering the world of wine together, all it takes is an open mind and an empty glass.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was looking for a quality wine at a…

I was looking for a quality wine at a reasonable cost to serve when my wine drinking buddies came over. I found a couple that were competitive somewhat with Vivino without having to buy a case. I don't like to do small orders but when wine gets up in the $50+ category i have to temper my orders. I order most of my good wines over the internet as we live on a lake in
Texas and are 70+ miles from Dallas so ordering on line is our choice. Wine.com usually fills the bill.

26 janvier 2026
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Réponse de Wine.com

It’s always a pleasure to hear from fellow wine lovers—cheers! -The wine.com Team

Noté 1 sur 5 étoiles

Poor service in delivering package

In a word, horrible. FedEx apparently tried to deliver the package a few times, but the recipients were not home. I emailed wine.com and provided a cell phone number for the recipient and gave instructions to call the recipient and arrange a time when the recipient would be home. Apparently wine.com did not forward that message to FedEx. I was told I could go to FedEx and "Manage Delivery," but FedEx wanted me to set up an account and provide a credit card. FedEx changed the delivery date multiple times. Very frustrating for me and the recipient. I finally gave up and cancelled the order. Can't believe in this day and age your delivery person cannot call the recipient and find a time when the recipient would be present. I am done with wine.com

15 janvier 2026
Noté 5 sur 5 étoiles

Extensive choices with good…

Extensive choices with good explanations. Smooth buying and delivery process. Reasonable prices.

22 janvier 2026
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Réponse de Wine.com

Appreciate the love. Hope to pour you another glass soon! Cheers! -The wine.com Team

Noté 5 sur 5 étoiles

At a loss - dive in here !

Good selection with nice links to similar and additional products. Includes Pro ratings and customer ratings. Great shipping options. Search is both easy and effective.

21 janvier 2026
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Réponse de Wine.com

Appreciate the love. Hope to pour you another glass soon! Cheers! -The wine.com Team

Noté 5 sur 5 étoiles

Cold weather woes

The fact that you are protecting my wine as well as the delivery service during this brutal weather means a lot to me

12 janvier 2026
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Réponse de Wine.com

Cheers! We appreciate your support. -The wine.com Team

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Good selection of what I was looking for. Wine delivered on time and packaged well!

11 janvier 2026
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Réponse de Wine.com

Cheers! We appreciate your support. -The wine.com Team

Noté 5 sur 5 étoiles

Great wine that ships everywhere

The website is easy to use. Found the wine I was looking for quickly. It had a different label but the website told me that it was the same wine I ordered earlier this month so I was comfortable ordering it again.

17 janvier 2026
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Réponse de Wine.com

Cheers! We appreciate your support. -The wine.com Team

Noté 4 sur 5 étoiles

My original selection could not be…

My original selection could not be sent, had to revise my selection

16 janvier 2026
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Réponse de Wine.com

Sorry to hear that! Please check back with us as we continue to build our inventory or chat with one of our sommeliers for a recommendation. -The wine com Team

Noté 5 sur 5 étoiles

I've had good experiences with…

I've had good experiences with Wine.com. I don't know if they're a bargain wine retailer or not, but their customer service and convenience can't be beat.

21 avril 2025
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Réponse de Wine.com

We truly appreciate your kind words—cheers to good wine and good company! -The wine.com Team

Noté 5 sur 5 étoiles

Wine ratings

Wine ratings
Info about the regions and wines
Easy search
Discounted wine section
Save for later in checkout

14 janvier 2026
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Réponse de Wine.com

We truly appreciate your kind words—cheers to good wine and good company! -The wine.com Team

Noté 5 sur 5 étoiles

The customer service chat was very…

The customer service chat was very helpful, quick, ad efficient in helping me figure out what I had missed.

12 janvier 2026
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Réponse de Wine.com

Thank you for the kind words! Cheers to good wine! -The wine.com Team

Noté 5 sur 5 étoiles

Water of life.

Excellent selection of wine,cognac and whisky. Fast shipping, easy to use web site.

19 décembre 2025
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Réponse de Wine.com

Cheers to that! -The wine.com Team

Noté 5 sur 5 étoiles

Your delivery is almost always very…

Your delivery is almost always very prompt. Your cold weather advisories helpful.

8 janvier 2026
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Réponse de Wine.com

Appreciate the love. Hope to pour you another glass soon! -The wine.com Team

Noté 5 sur 5 étoiles

ordering from Wine.com is easy process

Whenever I order from Wine.com it has been a good experience. There is good information on the website for the wines they offer to help you make a choice. Ordering is easy, shipping process is quick and so far I’ve never had a new wine I’ve tried be bad. Always in line with the ratings.

2 janvier 2026
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Réponse de Wine.com

We truly appreciate your kind words—cheers to good wine and good company! -The wine.com Team

Noté 5 sur 5 étoiles

Valeria Acevedo was very professional…

Valeria Acevedo was very professional and extremely helpful!!!

5 janvier 2026
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Réponse de Wine.com

We truly appreciate your kind words and will share this with her. Cheers to good wine and good company! -The wine.com Team

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