We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... Voir plus
L'entreprise a répondu
From 1st contact with Paul Jones our experience of picking up our mini convertible was 1st class. Paul was very welcoming very attentive and a pleasure to deal with would recommend to family and frien... Voir plus
L'entreprise a répondu
My recent experience at Wollaston Mini with Mark M was the smoothest car purchase I’ve ever encountered. He was professional throughout, but also extremely friendly and approachable. I would thoroughl... Voir plus
L'entreprise a répondu
Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time... Voir plus
L'entreprise a répondu
Bedford Road, NN1 5SZ, Northampton, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service from the start .
Very professional and polite staff.
I would recommend this dealership to anyone .
Gareth was very genuine and aware of my needs .
I am very happy with my mini experience.
Brilliant place, excellent customer service would definitely recommend to anyone .

Réponse de Wollaston MINI
Excellent service from the very start.
I find buying a new car quite intimidating from past experiences of visiting other car dealerships. From the moment of booking a test drive to taking my new Mini home, the whole process has been easy and a really pleasant experience.
Nathan who took me through all the initial details was fantastic. There were no pushy sales tactics, he was friendly, personable and patient. Incredibly helpful.
Nathan was moving on to BMW so Darren Kench took over the purchase. Darren again has been fantastic, the communication has been excellent. No question too much trouble, very patient, thorough and a real people person.
I’m over the moon with my car and can’t recommend Darren and the team at Mini in Northampton highly enough.

Réponse de Wollaston MINI
Gabrielle Burt took very good care of us while looking at the electric mini, nothing was too much trouble and the experience far exceeded that shown by other manufacturers!

Réponse de Wollaston MINI
Kyle Mock is the go to person when looking for a mini! Kyle is not your everyday “sales person”, he is kind, not pushing, shows empathy, listens to your requirements, gives honest guidance & does his best to meet ALL of your needs! I personally wouldn’t go to anyone else other than Kyle! This will be my third mini from Wollaston & my second with Kyle, he makes every effort to understand you as a person/customer, no ask is too small / big!
Thank you for everything Kyle and roll on my new baby coming home! As they say ‘the mini of your dreams do come true’!

Réponse de Wollaston MINI
A tremendous experience buying our first Mini. The sales staff, particularly Kyle Mock, were superb, hitting the right note for support and guidance. Very impressed with the car as well.

Réponse de Wollaston MINI
We have had a very positive experience with Kyle and his manager. They were able to give us a vey competitive price on the hybrid Countryman and we have been very pleased with the service we received and the car is just fantastic in sage green in the exclusive spec with leather seats.

Réponse de Wollaston MINI
Kyle was amazing when I came to look at my options for a new car. I didn’t know much about finance etc and he was very patient and explained everything really well. I also had plenty of options to test drive cars to get a feel for the car and understand more about what I wanted. I now have an absolutely amazing car thanks to Kyle, couldn’t be happier!!

Réponse de Wollaston MINI
After someone bumped into the back of my mini, Simon and the team at Wollaston Mini/BMW bodyshop were brilliant, I received a very friendly and profession service from my 1st call to assess the damage, through to collecting my fully repaired and valeted Mini. Very Happy Mini Owner.

Réponse de Wollaston MINI
Fantastic service from start to finish from Mark and the team. Cooper S looks as good as new again. If your Mini needs any bodywork repairs this is the best place to take your pride and joy. Highly recommended. Thanks again. Roy Fisher.

Réponse de Wollaston MINI
Best customer service I’ve ever had. All staff were courteous and knowledgeable and did everything they said they would and when they said they would do it

Réponse de Wollaston MINI
Mark and team were fantastic at repairing my mini after an accident, being the kindest and most helpful people throughout the whole ordeal, and regularly updating me. They went above and beyond to get my Mini Cooper S repaired to just how I remembered it. I wouldn’t hesitate to recommend them!

Réponse de Wollaston MINI
Just ordered a Mini Cooper s sport the customer service is one of the best if not the best Debbie is fantastic at her job and regardless of who you see at Wollaston Mini you will you will leave happy. This is my second Mini from Wollaston Mini and we own 3 In total so I can also comment and say the after sales also is fantastic as well as the parts department.

Réponse de Wollaston MINI
Outstanding customer service! This is our third Mini from Wollaston and every time Kevin is absolutely brilliant! His knowledge is exemplary and each time he helps us to build the best Mini. Kevin provides an outstanding customer service, keeping us up to date with each stage and even sent a video of the car before picking it up! Thank you so much Kevin you are simply amazing!!

Réponse de Wollaston MINI
Great experience from start to finish. I bought a mini through Kyle, picked my new car up today. From start to finish, Kyle kept me in the loop and up to date and made the whole process so easy. If anyone is looking for a new car, I would definitely get in touch with Kyle

Réponse de Wollaston MINI
Fantastic service and friendly and efficient team!!

Réponse de Wollaston MINI
I purchased a Mini Cooper S Sport and thanks to Debbie the whole experience was fantastic. Couldn’t have asked for a better service, friendly, helpful, professional and inviting. Wonderful stuff, thank you so much.

Réponse de Wollaston MINI
I like to keep my car tip top. I needed little jobs done on the paint work , wheel trim, new bonnet strips etc. Some work done on warenty some I paid for.
The booking in was simple and quick. I had calls and texts to inform me on how the job was progressing even to say we need your car a little longer. Collecting my car was easier than ever. Paid over the phone and me car was on the four court waiting for me as I had little time to spare.
A big thank you to Mark from the body shop and Nicola.

Réponse de Wollaston MINI
I would recommend Wollaston body shop highly, they turned a traumatic experience into a manageable one, the staff are helpful and friendly the service is second to none and Nicola kept me informed every step of the way. The end result is perfect

Réponse de Wollaston MINI
I had been looking for a JCW locally, but could not get what I wanted. After deciding to look further afield I came across Wollaston Mini that seemed to have the perfect car. I reached out to them and Kyle very promptly responded. He gave me all the facts including a great video to show the details of the car. All my questions were answered and he made me feel comfortable enough to go ahead with the purchase despite not being able to test drive the car. I’ve had the car for just over 2 weeks now and could not be happier. The only problem is I am putting a lot more mileage on it than I thought as I am always looking for an excuse to drive it!! Thanks Kyle!!

Réponse de Wollaston MINI
What can I say! We couldn’t have asked for a better service from Kyle when purchasing my new mini. We’ve been dealing with Kyle for over a year and has always given us the best service as possible. It’s so refreshing to deal with a friendly sales advisor. Thank you for making the process so easy and stress free!

Réponse de Wollaston MINI
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.