Womanwithin Avis 424

If I could give this company NO STARS I would! I ordered a pair of shoes from them, took their advice from measurements on what size to order, placed the order which was delayed several days, could not find out anything from the tracking # they sent. Then, when I did get them, too SMALL! Now I am involved with the gong show of trying to get a refund/return. I get emails from Several companies, including one called Global-E that shows up as the deivery company. Sent me a link which does not work that would allow me to set up the refund. One of the companies involved sent me a link to get AN EXCHANE only! DO NOT USE THIS COMPANY or any of the several others involved.

I like the company and the variety of clothing but there is always a loophole you are not told about. I made a purchase a couple of months ago on my Woman Within credit card and I choice to go paperless. They are not like other businesses that when you choose paperless they will either send you an email or text message saying your statement is ready. Well, when I signed in to see what I needed to pay they had charged me late fees twice. Now I know it’s my responsibility but why don’t they reach out to the people that keep them in business? Once I pay my balance I am closing my account with them.

Poor Fit - Outrageous return price
Nothing in this order fit. Pants too small, shirts fit like tents. Very inconsistent. Price to return is actually more than the actual shipping cost. There is not transparency regarding the cost to actually get your money back. One and done :(

I order two pairs of feather line pull on jeans size 22 woman which was listed for 19.99. I was the charged 27.49. They would not credit the difference to my credit card. I didn't want too return the jeans. I WILL NEVER ORDER ANOTHER THING FROM THESE COMPANIES!! Buyer beware.

They sell overpriced junk. Bought two dresses which zipped up the front, both zippers split and broke within a few wearings. The worst quality I have experienced in a long time, not worth any time or money. So many other better choices than this junk store.

I have ordered from this company several times. In each case, my orders were delivered, but shipping was consistently delayed.

With my most recent order, it has now been 11 days since I placed it and I have not received any tracking information. I contacted customer service and was told to wait an additional 5 days before they would investigate.

At this point, the issue is not just a single delay, but a repeated pattern of slow fulfillment and limited communication. For customers who expect timely shipping or basic tracking updates, this may be frustrating.

Based on my experience, it may be worth considering other companies that provide more reliable shipping timelines and clearer communication.

The fabric for a pair of jeans was scratchy so I tried to return them but they only take returns via happy returns and I don’t have access to that. When I asked for a return lab to send the item back the said they only take returns through happy returns. Beware!

I ordered a bathing suit from them. What I received was a totally different item. I returned it as instructed and did not want to re-order it again so I requested my money back. They credited by bank account with the purchase price of the bathing suit and told me they don't refund shipping and handling back. I explained to them that the return was because they sent me the wrong item and that i had no problem paying shipping and handling if they had sent the correct item in the first place. They keep telling me they will send a memo to someone regarding this issue. Once they told they were issuing me a $ amt that wasn't even what I paid for shipping and handling. Today they told me they issued a gift card in my woman within acct for a different amt (that does not total what i paid in shipping and handling). I told them i wanted the credit back to the acct i paid for the order with. NEVER EVER ORDER FROM THEM. They tell you lies to get you off the phone. They won't let you speak to a manager. Horrible customer service and the lowest level of customer resolution I have ever experienced.

Company states that you can’t return an item if the tags aren’t in tact. The three sweatpants I ordered didn’t even come with tags so I can’t return them even though they don’t fit. Do not purchase from this company unless you’re sure it will fit!!

Fraudulent Company

BEWARE!
#1 Ordered two pair of denim pants, same style, same size. When received, one pair was 4"shorter in length and 2" narrower in pant legs. I called customer service to get return instructions. They sent me via email a return label. I returned the pants immediately, I ordered and paid again for another pair to replace defective ones. They not only would not credit me, for the defective pair, they charged me an additional fee for the return!!!!!!
#2 My second order, was for 2 pair of their "popular" knit pants. When received, I immediately opened and found one pair had actually been WORN and was STAINED! I again called their customer service dept. They again sent a prepaid return label and I sent both pairs back, the same day as received. I have yet to receive a credit. Their customer service dept. told me they were a US company, although no representatives I've spoken to speak clear English.
I had signed up and obtained a Woman Within Credit card account for a special offer. I made a large order with them prior to these previous issues. I still "have not" received the order, however, they did send me a Credit Card bill for the purchase, again, the order has not been received! I will not do further business with this fraudulent company and I will be cancelling their Woman Within Credit card!

HOLY COW!!! WILL NEVER order again!! I have ordered many times and YET again they have charged my card twice!! I had credit card thru them for years and same billing issues!! NOW this!! NEVER again!!

Wish I could give ZERO stars. DO NOT PURCHASE FROM THIS COMPANY!!!! I've been attempting to get a refund since January. It's almost March. I literally got into a shouting match with the first CSR. Today, I spoke with a CSR who actually hung up on me. A simple Christmas gift turned into a customer service nightmare (and they have the audacity to charge a $10.99 processing fee for a return). Wish I had read the reviews BEFORE purchasing. Lesson learned...NEVER again. I never give bad reviews but this has to be THEE ABSOLUTE WORST Customer service ever!

Hey folks this is how they rip u off when u make a purchase $50.32
They will charge you $50.31.
So leaves transaction open then they hit the
$50.32 again it’s a scam on most of there stuff

The website stopped working mid order confirmation, funds deducted for 1 failed order, then 2x for actual order placed. Now more than 10 days later, only 1 duplicate processing refunded and original error funds reserved still in processing for refund.
That's a long time and too much money for me to risk another purchase with more errors. Will shop in a local store instead.
Customer service was polite and did explain situation but the end result is still a very long wait to get my funds bank.

On 01-30-2026 I ordered size medium tall pants in cobalt blue and another pair in tan. The website said the tall pants had an inseam of 33 to 34 inches. The pants tan pants that I received were fine. The cobalt blue pants , however, had a 38 inch inseam!!!! Even women basketball players do not need a 38 inch inseam. I called customer service and they helped me to return the pants and exchange them for another pair. I just received the new pants yesterday, 02-18-2026. These pants also have a 38 inch inseam!!! I will send these back and give up.

It has been a long time since ordered from this retailer. This time was a disaster. I paid for shipping, then my order was, what seemed like forever, in transit. I finally got it and all three items were too big. Yes sizes are HUGE... I even ordered a size I wear! LOL.. Anyway, now that I need to return I gotta pay again for shipping. I decided NOT to reorder. If the items are still too big I pay for shipping again.. Not this gal. I got succered once. Not again.. So it cost me $25.00 to get a bunch of stuff that was useless... Never again Womenwithin...

I ordered two housecoats from these people in Jan 1. It was supposed to be delivered by the 5th. Come the 15th there was nothing shipped. Post office never received the package. So I cancelled the order. They credited my account for everything except the $12.98 shipping and handling. Now why should I have to pay shipping and handling for something that never shipped. That’s just wrong. I could see if I returned something but I had nothing to return. They really shouldn’t screw over people like that if they want to keep customers.

I received my bill and was a 49.99 late fee for a 2.99 charge for a paper bill which I didn't even know they charged a fee for a paper bill. Spoke to an regular customer service person who was unconcerned about my issue only to ask to speak to a manager who was even less concerned. So I paid my balance owed and said I wanted to be removed from their mailing list altogether and didn't want to receive anything else from Women Within them they informed
me I would have a 2.00 interest fee still owed on my account.They have quit the racket going to charge you with extra fees for a person who has been a customer for many years who has never had a problem in the past and always paid their bill on time. So be careful and make sure you check your statements.

I ordered the wrong size pants. The return process was painful. I opted for a gift card because they charge a fee to refund your original payment. Customer service said I'd receive a gift card by mail. Nada. If they actually said email, Nada. I had to email them for an answer. Oh yes!, they reply via email, including the gift card info. 🙄

Trying to place my new order using the gift card? A royal PITA.

Let's not even about excessive shipping costs.

Run, do not walk from this company.

Sales price automatically changes to full price when you put in your size, or any size for that matter. Total bait and switch.