The Wooden Furniture Store Avis 

33
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Don’t go near this company. Lots of nice products but you won’t ever get to see them because they simply cannot deliver an order. Make lots of promises, which turn out to be complete lies. Very... Voir plus

Noté 5 sur 5 étoiles

Good showroom to spend half an hour browsing. Good variety of "out of the ordinary" types of furniture and associated fittings . We bought a dining table, dresser and tv cabinet at different intervals... Voir plus

Noté 5 sur 5 étoiles

The sideboard we bought is fabulous. Service was excellent at the shop they explained that they could keep item till we ere ready for delivery. When we contacted them they arranged delivery no fuss w... Voir plus

Noté 5 sur 5 étoiles

I bought the Large Hidden Office Oak Twin Pedestal Desk from the Wooden Furniture Store when I started up my home business. I was delighted with the service I received, the value for money and the ver... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

À propos de The Wooden Furniture Store

Informations provenant de diverses sources externes

So what makes us different to the next online furniture store? Excellent customer service of course! Come and see our ranges of solid wood furniture, from classic styles to more contemporary painted ranges. We've hundreds of beautifully made, solidly built wooden furniture collections, all at internet prices and personal, high quality service.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(33)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good service

Brilliant service from placing my order, to having my furniture delivered on the day they said.

8 décembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Speedy Quality

My order was processed and delivered to my door within a week. I am very happy with the products ordered and would shop with wooden-furniture-store.co.uk again

27 novembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Family Heirlooms of the Future

This solid wood coffee table is beautifully made, timeless and clearly designed to last forever. It arrived extremely well packed to avoid any possible damage in transit and now takes pride of place in the living room.

27 novembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Most helpful people ever

Mine was a difficult transaction due to time constrainta. Clare was most helpful and everything went exactly to plan.
Great Service

21 novembre 2013
Avis spontané
Logo de The Wooden Furniture Store

Réponse de The Wooden Furniture Store

Thanks Eric - we're grateful you took the time to review us. Best regards, Clare.

Noté 1 sur 5 étoiles

Waited months for order then on delivery, couriers threw box over gate badly damaging item

We patiently waited 3-4 months for a bedside table for our daughters room. Finally we had notification at 4:30 pm one day that It would be delivered next day and we needed to be in to sign for it. We were unable at that late notice to be around so we requested it be delivered to a neighbour. When we returned we found the box on the other side of our locked gate lying on its side. It looked like it had been thrown over our 6ft high gate. As the delivery note from the couriers stated that the box had been left on the back porch rather than with a neighbours it is clear hat it was dpd who left the parcel in this state and not our neighbour. When we opened the box we found the side of the table had broken off and it had also cracked. We are extremely frustrated that having waited so long for the order that it turned up in the state if did. We will be calling customer services tomorrow to complain and would warn others of this situation.

17 novembre 2013
Avis spontané
Logo de The Wooden Furniture Store

Réponse de The Wooden Furniture Store

Hello Hannah, thanks for taking the time to leave a review. Our records show that you made two purchases from us some time ago (in 2011), a Bathroom Unit and an Oak TV Cabinet - which we subsequently refunded due to unavailable stock.

Can we confirm that your review relates to us (The Wooden Furniture Store) as we do not use DPD as a courier, and our policy is not to leave items but to deliver into the house, (as we always require a signature accepting the item is in good condition) and we have no record of the purchase of a bedside table from us.

Please do let us know,

Best regards, Richard

Noté 5 sur 5 étoiles

My hallway is clutter free !

I was tired of seeing rows of shoes in the hall....it always looked so untidy. I ordered the shoe cupboard and am delighted with it. It was delivered at the time and date advised. It is a very stylish and well made piece of furniture as well as being practical. Wish I had bought one years ago!

15 novembre 2013
Avis spontané
Noté 5 sur 5 étoiles

All my office needs in one unit

I bought the Large Hidden Office Oak Twin Pedestal Desk from the Wooden Furniture Store when I started up my home business. I was delighted with the service I received, the value for money and the versatility of the unit. It hides away my PC, printer and all the unsightly wires, and doesn't look out of place in my Victorian home.

14 novembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Lovely furniture. Helpful service. Speedy delivery.

We recently bought a lovely oak TV cabinet from the Wooden Furniture Store. The cabinet is sturdy and made of good oak. We're really pleased with it and the quality is fantastic.

The service was also good. I managed to enter our details incorrectly when ordering it and was helped quickly to sort out the problem.

The TV cabinet arrived within a week and the delivery company was great. We were able to choose a delivery slot that worked well for us and it turned up on time.

All in all, it's been a great experience and I would definitely recommend the Wooden Furniture Store to friends.

14 novembre 2013
Avis spontané
Noté 5 sur 5 étoiles

lovely set of tables

5/5 for style , workmanship , and prompt delivery ,, everything was perfect ,,
jimwynd

13 novembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Really impressed!

I was most impressed with this company. They informed me of the day and time of delivery, contacted me on the due date when they said they would and duly arrived at the designated time. It's a great product as well - really solid and well built. What more can one ask!

13 novembre 2013
Avis spontané

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