woodsheets.com Avis 

2 275
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Made an order. Nothing has arrived and no information 15 days later. Numerous phone calls made and messages left. One reply to an email saying a 'ticket has been created' but no actual information.... Voir plus

Noté 3 sur 5 étoiles

Delivery outside of given window. All bar one of the pieces were incorrect. Support unresponsive. Delays in delivery and resolution meant I had to find alternative solution. When contact was finall... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Awful amateurish company. Ordered late Sunday and need to slightly amend order. Sent an email on the Sunday; followed up with phone calls on the Monday but no response. Received an email on the fol... Voir plus

L'entreprise a répondu


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2,6

Bas

TrustScore 2.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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2,6

Tous les avis

(2 275)

196 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

The order not was incorrect when…

The order not was incorrect when emailed over.
I rang several times over several days , left a message , emailed twice .. no one would answer or reply.
The wood came incorrect surprise surprise…

What a waste of money.
Matt 07473952378

22 septembre 2026
Avis spontané
Logo de woodsheets.com

Réponse de woodsheets.com

Hi Matt,
I’m very sorry for the incorrect order and, more importantly, for the lack of response when you tried to contact us. I completely understand your frustration, and this is not the level of service we aim to provide.
I will arrange for the correct replacement to be sent out and will ensure this is progressed as quickly as possible.
I apologise again for the inconvenience and the time you have spent trying to get this resolved.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Noté 3 sur 5 étoiles

Poor experience but issue resolved.

Delivery outside of given window. All bar one of the pieces were incorrect. Support unresponsive. Delays in delivery and resolution meant I had to find alternative solution. When contact was finally made, refused to refund. 100% waste of money.

*EDIT*
Wood sheets reached out to resolve the matter and provided a refund. Still not a good experience but I am no longer out-of-pocket.

23 septembre 2026
Avis spontané
Logo de woodsheets.com

Réponse de woodsheets.com

Hi Josiah,

I’m very sorry for the issues you have experienced with your order, including the delivery delay, incorrect pieces and the difficulty you had trying to contact us.

I completely understand your frustration, particularly as the delays have meant you have had to find an alternative solution.

I will personally arrange for the correct replacement pieces to be sent out and will ensure this is progressed as quickly as possible.

I apologise again for the inconvenience and for the level of service you have received. We appreciate your patience while we put this right.

Kind regards,
Chris O’Reilly

Noté 5 sur 5 étoiles

MDF Shelves supplied and cut to required size

I required some additional black mdf shelves for a bathroom unit cut to specific dimensions. Order process was easy. Items arrived in a timely fashion. Quality, finish and sizing was on point. Very pleased would use again.

27 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Literally the worst company I have ever…

Literally the worst company I have ever dealt with. 3 weeks and I'm still waiting for an order that was supposed to be delivered in 3 days. They don't answer any emails, and I've now had to resort to cancellation and a chargeback request. Can't believe I didn't check the reviews earlier. Under no circumstances should you consider this company.

30 août 2026
Avis spontané
Logo de woodsheets.com

Réponse de woodsheets.com

Hi Eli,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Noté 4 sur 5 étoiles

Great quality product

Great quality product, cut exactly to size requested. Finished really well and packaging was great, protected the sheets excellently.
Price very competitive compared to other sites.
Would recommend and will use again.
Only negative, standard delivery was slow.

1 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Are they Scammers...!!!

Ive ordered 3 wooden planks on 6th of September 2026, they havent even sent me a conformation email so i dont have any order number. How irresponsible a business can be woodsheets.com is the prime example of it.
It feels like they are scammers.

My collection date was 8th to 10th of September 2026 amd today is 12th.

6 septembre 2026
Avis spontané
Logo de woodsheets.com

Réponse de woodsheets.com

Hi Zeshan,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Noté 5 sur 5 étoiles

Great experience

Great experience, totally value for money, good quality. Happy with my purchase. Highly recommend. Will order again

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Much easier to get Woodsheets to cut…

Much easier to get Woodsheets to cut plywood boards rather than buy massive sheets and waste loads. I wanted shelves that weren’t quite the same size and the standard supposed by DIY stores and I wanted thicker wood for strength. This was the perfect solution!

12 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid! Wrong parts, damaged parts, slow delivery, slower refund.

Wish I'd seen the reviews here first. I ordered a selection of custom-sized gloss MDF panels and paid for their expedited service. The order eventually arrived, well outside of the estimated delivery date, with both incorrectly cut parts and damaged parts.

Requested replacements took almost a month to arrive, after a lot of chasing, and were also a mixture of wrongly cut and damaged. A refund for these then took another 2 weeks to be issued.

Definitely will not be using them again!

31 août 2026
Avis spontané
Logo de woodsheets.com

Réponse de woodsheets.com

Hi Alan,
We’re very sorry to hear about your experience and sincerely apologise for the delays, incorrect cuts, and damage to your panels.
We completely understand your frustration, particularly after paying for our expedited service and then having to wait for replacements and spend time chasing the order. This is certainly not the level of service we aim to provide.

I can confirm that the affected panels have already been refunded. We appreciate you taking the time to share your feedback.
My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Noté 5 sur 5 étoiles

Woodsheets MDF panelling strips

Can only speak as I find.
This is the second time I’ve used Woodsheets and both times I have received excellent service.
The MDF panelling strips were exactly what I ordered, packed securely and delivered within the specified period.
Communication was very good - Natasha advised me when my order was being despatched, which allowed me to make arrangements for receipt.
From my experience I would recommend Woodsheets for your panelling requirements.

28 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Woodsheets

Prompt service and precise fit for the measurements of the wood and the MDF sheets that they have supplied to me

19 août 2026
Avis spontané
Noté 1 sur 5 étoiles

WARNING!!! THIS IS A SCAM !!!

WARNING!!! THIS IS A SCAM !
FRAUDSTERS AND THIEFS !
AVOID AT ALL COSTS !!!

⭐ Absolutely disgraceful company — avoid at all costs!

If I could give minus 5 stars, I would.

They were very happy to take my money, but the moment I received broken goods, they suddenly became impossible to contact. Phone calls? Ignored. Messages? Ignored. Attempts to get help? Completely ignored.

Apparently, customer service ends the moment they have your money.

I have been left with broken goods, money out of pocket, and absolutely no response whatsoever. It is genuinely shocking how a company can treat paying customers with such complete disregard.

The most impressive thing about this company is their ability to disappear when there is a problem. If ignoring customers were a business model, they would be doing an outstanding job.

I did not expect perfection — I simply expected to receive goods that weren't broken and for the company to have the basic decency to respond when something went wrong.

Save yourself the stress, frustration, and wasted money. Based on my experience, I would not recommend this company to anyone.

4 juillet 2026
Avis spontané
Logo de woodsheets.com

Réponse de woodsheets.com

Hi Paul,
We’re very sorry to hear that your order arrived damaged and sincerely apologise for the frustration and inconvenience this has caused.
We certainly don’t want you to be left with any damaged panels. If there are any panels that need replacing, we will arrange replacements for you.
I will contact you directly to discuss the damage and arrange the appropriate replacements.
We apologise again for the experience you have had and appreciate your patience while we work to resolve this for you.
My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Noté 1 sur 5 étoiles

Ordered a bespoke shelf at the…

Ordered a bespoke shelf at the beginning of July.... Still waiting.
Have now got a refund through PayPal.
DO NOT ORDER FROM THIS COMPANY THEY WILL JUST STEAL YOUR MONEY.

27 août 2026
Avis spontané
Logo de woodsheets.com

Réponse de woodsheets.com

Hi Mark,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Noté 5 sur 5 étoiles

Great delivery, good size selection, clean cut

I placed a second order after the first went really well. The ordering process was easy, the tracking was great, and the parts arrived cut cleanly to exact size and well packaged. The second order: Perfect delivery tracking - the app gives you a 2h time slot which really helps. One of the pieces was a shade under width (~1mm) but worked fine for my project. Overall I was extremely pleased. A good point for me was that I could select the width I needed (other sites had a 50mm minimum).

26 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Find a different shelf supplier!

My advice is to steer clear of this company and that I wish I had read the reviews before hand!

The order is now a week late based on the latest time it would be delivered. I also have someone who was specifically booked for putting up these shelves this week.

I finally managed to get through to someone at Woodsheets a few days after calling a number of times throughout the day and was told an 'urgent' note was added and that it would arrive in a couple of days. A few days later and still not a word. I have tried calling and emailing again and contacting 'Chris'. Finally got a very poor reply via Whatsapp to say it will be a few more days before they can send it out.

Extremely disappointed and wondering if we will even receive them. Complete waste of time chasing this up and money spent on someone working on putting up our non-existent shelves!

26 août 2026
Avis spontané
Logo de woodsheets.com

Réponse de woodsheets.com

Hi Eddie,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

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