YO! Sushi Avis 442

Went to the brand inside selfridges at Birmingham. Always enjoyed yo sushi in the past but unfortunately all the rolls are now pre-made and chilled. I ordered a futomaki prawn sushi which was cold and inedible. We requested one sushi with no Avocado due to allergies and were forced to order 2 portions as it isn’t worth making specifically for us. I expected a restaurant called “yo sushi” to make food to order not provide a bunch of premade crap. Better off going to a supermarket. Won’t be returning.
Service was great though, shame the food lets them down.

Lloyd served us today at York Designer Outlet. Really helpful, professional and knowledgeable about the rewards and loyalty app. Would definitely come back as a result!

Honestly, we go here a lot. It's expensive for what you get and it doesn't seem the highest quality produce, but I do like the Korean chicken. But the main reason I go is because I have an autistic daughter who likes sushi, to sit in the same spot and needs a booth because people panick her, and they have booths. So we end up in here about one a week spending between £20 - £40, or around £1500 over the year. Today we went in and it was mostly empty, almost all booths were available. We asked for a booth and the waitress said 'no', because the booths seat 4 and we were a 2. I looked around the empty restaurant and then at my daughter who shook her head and we left. We went to Wagamamas across the way. They gave us a booth, my daughter loved the food and it's her new weekly restaurant so I guess - good bye YO Sushi.

Keep well away from their totally disgusting pre-made rolls sold in Tesco. I've never eaten such dreadful, soggy rubbish in all my life.

Picked up the deal on Wednesday 18rth March from Yo Sushi Express Baguley. Good variety, super tasty freshly made sushi and efficient lovely girl provided service with a smile, what else can you wish for? Will use again and highly recommend.

The rice tasted like plastic. Unfortunately everything tasted bad, including my son’s simple rice rolls. We had such high hopes for the katsu curry and it was powdery and unappetizing. So sorry I wanted to enjoy it so much 😭

Wonderful service from Laura. TOPS all around. It was.my first time.e having a Ramen and i was not disappointed . Thanks to Chef Dave.
I'll be back again soon

The sushi was too wet with little taste and my fried chicken portion was so small, the only thing that was good was the beer because it was made elsewhere.

Poor quality food, hot food just taste reheated, very bland. I feel it’s cheeky they automatically add service when the service is poor, they brought us drinks!

Terrible company to work for.
They will have you work alone on long shifts, expect a lot of work for minimum wage.
No prospect to climb the ladder

Was at Yo sushi for my sons birthday. Got his bento box didn't get mine for half an hour after asking. Then waited for the rest of the food for another 45m while everyone after us getting it. Asked again as we were so hungry by that time. The staff said I'll check. She gets back and says we don't have your order. I said I already asked 2 times. She goes check again and says the chef is very busy so you have to wait for another 45m probably. We just walked out as no apology. It was the worst place I have been as the staff never check. Still took the payments. Wow what a service!!!! First class

Tried to get a gift card and failed. Couldn't get into the payment window

Poor quality poke bowl - tons of rice, disappointingly sparse chicken and vegetables. Really the worst I have had from anywhere. When heated up it creates quite a stodgy mess.
Poke bowls should be bang full of delicious fresh veg, not nearly all rice. Aldi poke bowls are far superior and much cheaper. I wont be bothering with the YO sushi poke bowl again.

Yo Sushi Selfridges Birmingham
Though there was a queue to get seats for two the service was fantastic. Love their new dishes for winter season. There was always someone available with a smile on their face to help with any questions. Thank you for the great service - though you were really busy the experience was really enjoyable!

My young son was bought a Yo Sushi gift voucher for his birthday, but was unable to make the trip to use it until a year later. Within three weeks of the expiry date we made contact with Yo Sushi to try and extend the card. Yo Sushi were extremely, quick to share their terms and conditions but seemed unable to recognise that this discussion involved a customer - and, indeed, a customer who was a child.

We have tried to buy Yo Sushi vouchers as birthday presents for many years, to give children of our friends a special meal out to look forward to, and because we have wanted to support the hospitality sector, in particular after 5 difficult years. Yo Sushi’s response to this situation left us all feeling extremely negative about its brand as a retailer. I certainly would not recommend to others investing in gift cards with this retailer, based on our experiences.

I ordered food at the Cardiff store for takeaway. Staff were friendly and I was waiting less than 10mins.
I was in a hurry to catch my train so did not check the contents.
When I got home I realised the quality was shockingly poor. The 2 hand rolls weren't even wrapped, nori just folded over in a square. The 2 kaiso seaweeds were different! Both had no edamame and while the one had carrots and seasoning the other was plain like the stuff you get at the Tescos counter. Absolutely gutted as I was looking forward to eating this. Also for £20 the amount of food was poor, their portion sizes have definitely decreased. This wouldn't fill me up anymore. Will be complaining formally to get a refund.
Would not recommend, check your order before you leave.

Yet another middling to negative review the company will probably ignore, but here goes. The experience in the restaurant was actually not bad. However, the digital experience of trying to sign up for their loyalty club was positively dreadful, and the staff in store seem to treat that as if it is a world apart, a different company almost. A little integration of the digital and in-store experience would not hurt if this company is going to improve its reputation.

Ordered from Yo Sushi Kiosk Cardiff via deliveroo. Over an hour and a bit later just cancelled the order on us. No way of leaving feedback via the site.
Completely unimpressed and suggest you don’t trust them bia a delivery service

Yo Kiosk in Loughborough is fantastic! Great customer service, always friendly and welcoming, great value for money. My children absolutely love sushi, and this is by far the best we’ve found. Fresh, tasty, and consistently excellent – highly recommend!