2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... Voir plus
I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... Voir plus
Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.
Coordonnées de contact
Flinders Street, 3000, Melbourne, Australie
- 1300 321 160
- www.youcompare.com.au
4,2
Bien
482 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My husband & I
My husband & I, found the person we had contacted for the information & decision to change the electricity supplier was extremely cordial & patient with our questions.
20 février 2019
Avis spontané
Réponse de youcompare
Hi Dennis,
Thank you for taking the time to leave a review.
We apologise for the negative experience you had while using our services. Please email us at feedback@youcompare.com.au and we'll investigate this further.
Kind Regards,
Josh
We are happy that we got a 1% increase…
We are happy that we got a 1% increase in our pay early discount.
19 février 2019
Avis spontané
It was good
The service was good. Was followed up and the sales person was very flexible with my time.
18 février 2019
Avis spontané
The consultant was very hard to…
The consultant was very hard to understand, she spoke with a strong accept. I cannot rate the experience because I have not yet received any confirmation from AGL
18 février 2019
Avis spontané
It took 27 mins to go through the…
It took 27 mins to go through the process but the person on the other end was friendly and professional
18 février 2019
Avis spontané
it doesn't ever hurt to compare and…
it doesn't ever hurt to compare and this time it was an excellent outcome
18 février 2019
Avis spontané
very helpful agent (Joshua) that help…
very helpful agent (Joshua) that help me navigate all the different option available
17 février 2019
Avis spontané
Thank you for your help
17 février 2019
Avis spontané
Maria was hard to understand.
Maria was hard to understand.
took a long time; 2hours+
I was not informed at any time that you are brokers, felt conned.
I wanted guidance not assistance.
Overall it came out O K.
we also got 17%on our business account from Power direct.
16 février 2019
Avis spontané
Electricity provider advice
Electricity provider advice
Made a good effort to provide what appeared to be good balanced advice.
15 février 2019
Avis spontané
5/2/19 I spoke to Shiela did get my…
5/2/19 I spoke to Shiela did get my questions answered after a lot of beg your pardons for it was very difficult to understand, and such speed talking.
See how we go with his new provider.
15 février 2019
Avis spontané
Excellent service quick and kept up to…
Excellent service quick and kept up to their word
15 février 2019
Avis spontané
Easy and quick
Chase from youcompare gave me a great deal on electricity and gas so I didn’t have to do the shopping around myself. She also compared it with another electricity/gas company I was looking to go with and gave me the detailed information I needed to make a decision. The only thing that wasn’t 100% is that there was a charge I didn’t understand and it took a long time to sort out what it meant. Other than that, it was easy.
14 février 2019
Avis spontané
I ONLY RANG FOR A COMPARISON BUT ALL MY…
I ONLY RANG FOR A COMPARISON BUT ALL MY INFORMATION WAS PASSED ONTO AGL AND THEY HAVE OPENED AN ACCOUNT AND ORGANISED CLOSING MY CURRENT ACCOUNT. THIS IS TOTALLY UNACCEPTABLE. PLEASE DETAIL FROM YOUR SYSTEM ALL MY DETAILS.
I SAID OVER AND OVER THAT I ONLY LOOKING FOR A COMPARISON.
13 février 2019
Avis spontané
Réponse de youcompare
Hi Kay,
Thank you for taking the time to leave a review.
We apologise for the negative experience you had while using our services. Please email us at feedback@youcompare.com.au and we'll investigate this matter ASAP.
Kind Regards,
Josh
Fantastic service
The lady to whom I spoke could not have been more helpful. She went out of her way to assist me and I ended up with a big discount on my quarterly power bill. My input was answering a few simple questions. Terrific service, thank you.
12 février 2019
Avis spontané
Prompt service and follow up
Prompt service and follow up. It's a wait and see if they have provided the best result for my situation.
12 février 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.