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Your Local Factor Avis 

11
•
TrustScore 3.5 sur 5

3,5

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À propos de l'entreprise

Écrit par l'entreprise

We provide a full factoring service for common owners of residential properties throughout Scotland. Our team members are very experienced in dealing with the repairs, maintenance and insurance of properties with shared common ownership.

Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(11)

10 avis reçus au cours des 12 derniers mois

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Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

If you are fond of your own money, why risk it?

In the history of Factors, there surely cannot be any that are consistently so unprofessional, duplicitous, unreliable, untrustworthy, and divisive. If you wish to be fooled by their paper-thin veneer of apparent concern you may inadvertently you fall under their maniacal control of feeding-frenzy billing, which appears to go against all reason, sense, and established practice. It beggars belief how they are allowed to be in business. They should not be part of the service industry. A property owner, under their control, should not have to consider moving property, just to evade their clutches!

23 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

This factor is poor and needs to get its act together

I continuously find this factor does not communicate well with owners, does not seek 3 quotes when when seeking contractors, the quotes are not shared on their portal.
Additionally the portal does not allow for download for every necessary document
An Owners meeting has twice been cancelled. All of this is very unsatisfactory and needs to change.
David

16 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Usave Power

Working with the team at YLF has been a breath of fresh air, we have always found the team to be professional and friendly.

We truly value the professional relationship we have built and look forward to continuing this in the years to come.

Highly recommend their management services.

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Your Local Factor review.

Been working with Your Local Factor for several years now supplying our services to local homeowners. Highly organised & friendly team who want the best for their clients.

7 juin 2026
Avis spontané
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Réponse de Your Local Factor

Good morning,

Thank you so much for taking the time to leave us such a wonderful review.

We are delighted to hear that you had a positive experience with our team and that we were able to meet your expectations. Your kind words and feedback mean a great deal to us and serve as motivation for us to continue providing the highest level of service to all our customers.

We truly appreciate your trust and support, and we look forward to continue working with you.

Kind regards,

Your Local Factor Ltd.

Noté 1 sur 5 étoiles

Poor service and overpriced

Poor service and overpriced. Just a puppet company of Hacking & Paterson who are even worse. Look online, their management is just ex-H&P. Fake local service hoping to pretend they are independent

28 mai 2026
Avis spontané
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Réponse de Your Local Factor

Good morning,

We are sorry to learn that your experience did not meet your expectations.

Having reviewed our records, we have been unable to identify you as a customer of Your Local Factor Ltd. We are currently investigating the matter further and are in communication with Trustpilot regarding your review.

We would welcome the opportunity to understand your concerns and work towards a resolution. To assist us in our investigation, please contact us at info@yourlocalfactor.co.uk with any relevant details relating to your experience.

If we do not receive a response, we may need to consider further action regarding the review.

We remain committed to addressing any genuine concerns and look forward to hearing from you.

Kind regards,
Your Local Factor Ltd

Noté 5 sur 5 étoiles

Great service.

8 mai 2026
Avis spontané
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Réponse de Your Local Factor

Good morning,

Thank you so much for taking the time to leave us such a wonderful review.

We are delighted to hear that you had a positive experience with our team and that we were able to meet your expectations. Your kind words and feedback mean a great deal to us and serve as motivation for us to continue providing the highest level of service to all our customers.

We truly appreciate your trust and support, and we look forward to continue working with you.

Kind regards,

Your Local Factor Ltd.

Noté 5 sur 5 étoiles

Grass Guzzlers

We have worked alongside Your Local Factor as a contractor for the past few years and we find the team very professional, approachable and easy to communicate with. We would highly recommend.

12 mai 2026
Avis spontané
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Réponse de Your Local Factor

Good morning,

Thank you so much for taking the time to leave us such a wonderful review.

We are delighted to hear that you had a positive experience with our team and that we were able to meet your expectations. Your kind words and feedback mean a great deal to us and serve as motivation for us to continue providing the highest level of service to all our customers.

We truly appreciate your trust and support, and we look forward to continue working with you.

Kind regards,

Your Local Factor Ltd.

Noté 5 sur 5 étoiles

We have worked with YLF for many years…

We have worked with YLF for many years now and would highly recommend

12 mai 2026
Avis spontané
Logo de Your Local Factor

Réponse de Your Local Factor

Good morning,

Thank you so much for taking the time to leave us such a wonderful review.

We are delighted to hear that you had a positive experience with our team and that we were able to meet your expectations. Your kind words and feedback mean a great deal to us and serve as motivation for us to continue providing the highest level of service to all our customers.

We truly appreciate your trust and support, and we look forward to continue working with you.

Kind regards,

Your Local Factor Ltd.

Noté 5 sur 5 étoiles

Professional, Friendly & Reliable Management Team

As contractors who have worked alongside the team for a number of years, we have always found them to be professional, friendly, and extremely helpful. Communication is excellent, and they are always easy to contact whenever needed.

They are approachable, efficient, and a pleasure to work with. We truly value the professional relationship we have built over the years and would highly recommend their management services.

8 mai 2026
Avis spontané
Logo de Your Local Factor

Réponse de Your Local Factor

Good morning,

Thank you so much for taking the time to leave us such a wonderful review.

We are delighted to hear that you had a positive experience with our team and that we were able to meet your expectations. Your kind words and feedback mean a great deal to us and serve as motivation for us to continue providing the highest level of service to all our customers.

We truly appreciate your trust and support, and we look forward to continue working with you.

Kind regards,

Your Local Factor Ltd.

Noté 1 sur 5 étoiles

Perennial underperformers

Perennial under performers. Queries and actions not addressed in a timely fashion. Work carried out without due consultation. Poor communication generally with clients.

4 février 2026
Avis spontané
Logo de Your Local Factor

Réponse de Your Local Factor

Good morning,

We are sorry to learn that your experience did not meet your expectations.

We would welcome the opportunity to understand your concerns and work towards a resolution. To assist us in our investigation, please contact us at info@yourlocalfactor.co.uk with any relevant details relating to your experience.

We remain committed to addressing any genuine concerns and look forward to hearing from you.

Kind regards,
Your Local Factor Ltd

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