My last free lotto lines were the third free lines I had been allocated, the representative who answered my phone call when applying was very polite, jovial & easy to understand. The only downside was... Voir plus
L'entreprise a répondu
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Easy to talk to the agent who made contact. No difficulties with the LottoService as such, although unfortunately there was no win on this occasion. Later Customer Service called to find out how thi... Voir plus
L'entreprise a répondu
Praying on vulnerable customers!! Customer service hangs up on you!!! Do not trust!!! Mt father paid over £200 in 4 months for a payout of £7....disgusting!!! As for phone manners...good luck!!! Can't... Voir plus
The customer service agent who made contact was friendly and asked if I would agree to provide feedback. No issues with the LottoService although unfortunately I was not a winner on this occasion. A... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , Royaume-Uni
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
Information importante
4,5
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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They have excellent service.
19 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The agent on the phone was very helpful…
The agent on the phone was very helpful we talked about different lottery games got my 10 free lines in all very good customer service
8 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Happy to chat.
This is the second time I have been offered lottery tickets, I didn’t win last time. I hope I will be lucky this time. The gentleman who called was very polite and it was a pleasure to speak to him we had an entertaining chat. Well done the National lottery.
11 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Through a free offer I contacted the…
Through a free offer I contacted the company and found the staff very helpful in completing the necessary actions to partake in the competing. I was also impressed in their quick response to my initial contact
22 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Courteous and Polite
Courteous and none pushy at first I wasn't sure if it was a scam but I was quickly reassured and the caller went on to say that I had allotted 10 free lines. Unfortunately I did'nt win anything but the whole experience was a pleasure
2 juillet 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Good service
18 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I received a phone call offering ten…
I received a phone call offering ten free lines and inviting me to sign up for lotto. I said my husband already plays and I really couldn’t afford the expense of playing myself. The gentleman I spoke to was very polite and not pushy.
I still received my free ten lines. Any subsequent calls have all been very helpful and friendly.
17 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Notice on reading reviews there are a…
Notice on reading reviews there are a lot of comments identical?? Different names all praising customer service??
Don’t think this is legit??
17 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Dear Jan Stewart,
If you could please contact us directly on 020 3695 6222 or by email at info@yourlottoservice.co.uk we will be happy to assist you further.
Kind Regards,
Your YLS Team
So friendly and polite staff
12 mars 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person I spoke to was really…
The person I spoke to was really helpful and didn't try to persuade me to buy anything else
24 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very efficient service with friendly…
Very efficient service with friendly staff eager to help.
13 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The lottery personal are very friendly…
The lottery personal are very friendly on the phone I still play the lottery but not every week
13 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
It was a surprise to receive free…
It was a surprise to receive free lottery numbers, unfortunately we didn’t win anything, the person we dealt with regarding registering our number was very pleasant and professional..
24 juillet 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite young man and informative…
Very polite young man and informative got my numbers just a shame I didn't win anything lol
13 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
It was a suprise to be notified we had…
It was a suprise to be notified we had a chance to win on the national lottery. The person I spoke to was very polite and explained every thing to me we did not win on the lottery but you cant be lucky every time.
4 mars 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
It was a surprise to get the free…
It was a surprise to get the free lottery numbers. It happened as a customer service thank you. The lady who I spoke to at the lottery service was very helpful and explained how this would work. She emailed me the numbers that I was allocated and the date of the draw containing my numbers. Sadly, I didn't win but the service was very efficient.
10 janvier 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Seems like suspect marketing
Seems like suspect marketing, saying they are giving 10 free lottery lines as a "special gift for being a regular National Lottery player", which, A. Implies that they are part of the National Lottery, and B. States that I am a regular National lottery player - which I am not. With marketing that suspect I will steer clear of the company.
UPDATE following the company's response:
Well, when the letter says “We believe loyalty should always be rewarded!”, it's very noble of you to take it upon yourselves to reward someone's spending with a completely different company. I also buy the occasional pint down my local — can you reward my loyalty there by buying me a couple of pints at the Dog and Duck?
11 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Dear Sean Brown,
We apologise for any misunderstanding regarding our offers.
We do not claim to be The National Lottery, nor do we present ourselves as affiliated with it. Your Lotto Service UK LTD operates independent lottery syndicates that enter lines into the UK Lotto and EuroMillions draws. Our wording refers to “national lottery lines” only in the sense that these are lines entered into the official National Lottery games, not that we are the National Lottery itself.
Regarding the reference to being a "regular National Lottery player", our marketing audiences are based on lottery-related engagement and interest indicators, which may not always align with how an individual personally describes their playing habit.
Kind Regards,
Your YLS Team
Hi very happy and polite on the phone…
Hi very happy and polite on the phone twice i have had the chance on the 10 lotto draws so thank you so much 😀
10 août 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
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