Site repéré grâce à dlcompare. Clé Steam 'ROW' (Rest of the World = activable dans l'UE) reçue en 30 secondes. Pas de frais cachés, clé activée sur Steam sans problème.. c'est parfait ! Et heureusemen... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Première commande sur ce site, avec un peu d’appréhension. Mais finalement commande reçu avec certes un peu d’attente (vérification manuelle de ma commande), mais clé reçue en bonne et due forme... Voir plus
L'entreprise a répondu
Client très satisfait de Yuplay. C'est un site extrêmement fiable où environ 95 % des clés fonctionnent instantanément sans le moindre souci. Ce que j'apprécie particulièrement, c'est la transpar... Voir plus
L'entreprise a répondu
Livraison quasi instantanée, juste attendre sans rafraîchir la page pendant genre 10 secondes et la clé est livrée, et fonctionne. Prix en dessous de loaded et hrk ou j'achetais jusqu'à présent Au... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We offer a wide range of games with up to 92% OFF! Our mission is to become the favourite landing-place of every gamer! With us, you won’t have to think about anything other than the upcoming hours of exciting gaming experience. Whether you’re looking for the latest the developers have spawned or you’re seeking old and classic titles, we always got you covered! And remember that with us you’ll always have a GG!
Coordonnées de contact
Etats-Unis
- support@yuplay.com
- www.yuplay.com
4,7
Excellent
4 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rapidité pour recevoir la commande
J'ai commandé un jeux, qui est arrivé en à peine 2 minutes à un prix attractif. Ils proposent les même prix que les grands noms (Instant Gaming) et ont plus de stock de ce que j'ai pu apercevoir. Je recommande fortement.
5 janvier 2025
Réponse de YUPLAY
Dear Customer,
It's incredibly inspiring to see that you had a 5-Star experience with us.
We're thrilled to hear that you found our prices to be competitive and that you're satisfied with your experience. At YuPlay, we're committed to providing excellent value for our customers, and we're delighted that you noticed.
It will be truly our pleasure to serve you in the future.
Please do not hesitate to contact us if there is anything we can do to make your experience even better!
Best regards,
Réponse de YUPLAY
Dear Customer,
We’re happy to see that you had a 5-Star experience at YuPlay!
We extend our heartfelt gratitude to you for being an invaluable part of our customers.
Your review fills us with immense joy and satisfaction!
We eagerly anticipate the privilege of serving you again in the future :)
Wishing you a wonderful day ahead!
Best regards,
Rapide et clair!
Commande d'un jeu, aucun frais, réception hyper rapide et qui fonctionne sans soucis. Leur site est clair et intuitif, pas besoin de chercher mille an. Nickel!
27 décembre 2024
Réponse de YUPLAY
Dear customer,
We hope this message finds you well!
First, we want to thank you a lot for the great 5-star review.
At Yuplay, we strive to provide the best possible products and services, and your kind words are a testament to our efforts.
Your review motivates our team to continue providing our customers with the best experience on our site.
Thank you once again for your kind words and for being an integral part of our community. We look forward to serving you in the future.
Kind regards,
Le site peut paraître un peu suspect et…
Le site peut paraître un peu suspect et peu professionnel mais j'ai bien reçu mes achats a un très bon prix.
15 mai 2024
Avis spontané
Réponse de YUPLAY
Dear Customer,
Thank you for your 5-star review! 🌟
We’re delighted to hear that you received your purchases smoothly and at a great price. First and foremost, we assure you that our platform is legitimate, and we are committed to providing a secure and reliable shopping experience for all our customers.
It’s wonderful to know that we were able to meet your expectations and earn your trust.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again soon!
Kind regards,
No game free but attractive price
15 décembre 2024
Réponse de YUPLAY
Dear Customer,
It's incredibly inspiring to see that you had a 5-Star experience with us.
We're thrilled to hear that you found our prices to be competitive and that you're satisfied with your experience. At YuPlay, we're committed to providing excellent value for our customers, and we're delighted that you noticed.
It will be truly our pleasure to serve you in the future.
Please do not hesitate to contact us if there is anything we can do to make your experience even better!
Hope to see you around :)
Best regards,
Je ne recommande pas du tout
Je ne recommande pas du tout ce service. Le paiement se fait via une plateforme externe, ce qui est assez étrange. Finalement, on m'a promis un remboursement, mais rien n'a été fait. J'ai décidé d'envoyer un message pour relancer, et ils m'ont répondu qu'ils allaient procéder au remboursement. J'ai attendu un jour, mais toujours rien. Bref, à éviter absolument !
3 décembre 2024
Avis spontané
Réponse de YUPLAY
Dear Customer,
Thank you for sharing your feedback and bringing this matter to our attention.
At YuPlay, customer satisfaction is our top priority, and we are committed to providing prompt and effective support to all our customers.
Regarding your concerns about payment, we’d like to clarify that we use Checkout.com, a globally recognized and trusted payment platform, ranked among the top 5 providers in 2024. This ensures that all transactions are secure, and most importantly, we do not store any payment data, prioritizing your safety and privacy.
Unfortunately, we couldn’t locate your specific case based on this review alone. We checked all recently closed cases and we don’t have a customer with such issues. To assist you further, we kindly request that you contact us at support@yuplay.com or open a ticket via our website. Our team is eager to investigate and resolve any issues you may be experiencing.
If a refund has already been processed, please note that the funds will typically appear in your bank account within 3-7 business days, depending on your bank's processing time.
Additionally, while refunds may not always be applicable due to our Terms & Conditions, our team occasionally makes exceptions to ensure a satisfactory resolution for our valued customers.
We appreciate your patience and are here to ensure your concerns are addressed promptly and effectively.
Best regards,
De très bons tarifs et une livraison…
De très bons tarifs et une livraison très rapide !
21 novembre 2024
Réponse de YUPLAY
Dear Customer,
It's incredibly inspiring to see that you had a 5-Star experience with us.
It is customers like you who motivate us to continually enhance our services and exceed expectations.
We want to thank you for choosing Yuplay and for being such an amazing customer. We look forward to serving you in the future.
Wish you a great day!
Best regards,
prix correct et code délivré…
prix correct et code délivré directement. Je conseille ce site pour vos achats.
10 novembre 2024
Réponse de YUPLAY
Dear Customer,
We’re happy to see that you had a 5-Star experience at YuPlay!
Your happiness and satisfaction are our top priorities, and we are committed to continually enhancing your experience.
At Yuplay, we greatly appreciate positive customers like you and it will be truly our pleasure to serve you again in the future.
Please do not hesitate to contact us if there is anything we can do to make your experience on our site even better!
Kind regards,
J'ai pû recevoir mon produit mais ça…
J'ai pû recevoir mon produit mais ça m'a fait peur car le site me déconnecté tous les 30 secondes
30 octobre 2024
Réponse de YUPLAY
Dear customer,
We are glad to see that you had a 4-star experience with us.
Thank you for choosing our platform and for taking the time to share your experience.
First, we are happy to hear that you have received and activated your code successfully.
We are very sorry to hear that you have experienced some issues with our site and we will be thankful if you give us more information about your issue!
You can write to us by emailing: support@yuplay.com.
We are waiting for your response!
Once you have reported the issue we will provide you with an additional discount code, because of the situation caused and for your cooperation.
Be sure that we will investigate the reason for the issue caused and it will be fixed as soon as possible!
Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future.
Best regards,
Première expérience satisfaisante jeux…
Première expérience satisfaisante jeux qui fonctionnent et s'installent très bien un grand merci
29 octobre 2024
Réponse de YUPLAY
Dear Customer,
Thank you so much for sharing your experience!
We’re thrilled to hear that your first purchase with us went smoothly and that the games installed and worked perfectly. Knowing you’re satisfied with your experience truly means a lot to us.
If you ever need any assistance or have questions about future purchases, we’re here to help. Thanks again, and happy gaming!
Kind Regards,
Prix incroyablement bas, service impeccable
Prix incroyablement bas par rapport à celui de Steam, j’ai vraiment tenté en me disant que c’était une arnaque…
1 minute après j’avais la clef à mettre dans Steam, tout marche parfaitement, je suis très très satisfait !
Je recommande et je reviendrai
27 octobre 2024
Réponse de YUPLAY
Dear Customer,
Thank you so much for your wonderful review!
We’re delighted to hear you’re enjoying the amazing prices and fast service! We understand that finding such a great deal might feel "too good to be true," so we're thrilled that your experience exceeded expectations. Receiving your key within a minute and having everything work smoothly is exactly what we aim to deliver for all our customers.
Thank you for recommending us - looking forward to serving you again soon!
Best regards,
YUPLAY effectue des vérifications
YUPLAY effectue des vérifications manuelles alors qu'ils n'ont pas d'employés disponibles (dixit leur chat).
Moralité, j'ai payé, ils ont encaissés, mais je ne vois pas la couleurs du produit.
23 octobre 2024
Avis spontané
Réponse de YUPLAY
Dear customer,
First, we want to apologize for the delay you have experienced.
Your order was delayed due to security reasons. This usually happens when the security system finds any anomalies with the transaction. Such orders are manually reviewed by our team of specialists, which may take some time. When the order is selected under manual review, there is a message that warns the customer that the manual review may take 45 minutes. We are constantly tuning the system so it doesn’t affect genuine users, but sometimes there is a misfire.
You have mentioned that there is no employee because the Live Chat was turned off. Regrettably, the team couldn't verify your order faster due to increased traffic and because of this, the Support Agent was forced to turn OFF the Live Chat to be able to take care of all incoming orders and customer questions via ticket. Even when the Live Chat is turned off, you can leave a message and we receive it in our system as a ticket form.
We are very sorry for the inconvenience this may have caused you. Please accept our apologies.
We will be glad if you contact us on live chat or email and we will provide you with a discount code because of the situation caused!
If you need any other assistance or information, please let us know!
Thank you for your patience and understanding!
Kind Regards,
Réponse de YUPLAY
Dear Customer,
We’re happy to see that you had a 5-Star experience at YuPlay!
We extend our heartfelt gratitude to you for being an invaluable part of our customers.
We eagerly anticipate the privilege of serving you again in the future!
Wishing you a wonderful day ahead!
Best regards,
Trés bonne transaction
Aucun souci pour ma part ,livraison immédiate de la clé ,et réponse rapide au message.
19 octobre 2024
Réponse de YUPLAY
Dear Customer,
Thank you so much for your 5-star review!
We are thrilled to hear that your transaction went smoothly and that you had no issues. Providing immediate key delivery and responding quickly to customer inquiries is something we prioritize to ensure a seamless experience. Your satisfaction and trust mean a lot to us, and we’re happy to know that you were pleased with our service.
We look forward to welcoming you back for more great deals and smooth transactions in the future!
Best regards,
It's not clear it's a rockstar account
14 octobre 2024
Réponse de YUPLAY
Dear customer,
Thank you for choosing our platform and for taking the time to share your experience.
First, we want to clarify that your order contains a digital key for your product that can be activated on the described platform.
All of our products are digital codes for product activation and we don't sell any accounts here.
The available platform for every product is well described in the product description, but if you are not sure of the correct platform you can always contact us on Live-chat or by email and we will help you to clarify that with pleasure!
Our agents are 24/7 available and If you need any other assistance or information, we will be glad to help you.
Best regards,
Very nice ...
13 octobre 2024
Réponse de YUPLAY
Dear Customer,
Thanks so much for the positive feedback. It totally made our day.
At Yuplay, we greatly appreciate positive customers like you.
It will be truly our pleasure to serve you in the future.
Please do not hesitate to contact us if there is anything we can do to make your expirience even better!
Hope to see you around :)
Best regards,
Ok i have received my key and it works
12 octobre 2024
Réponse de YUPLAY
Dear Customer,
Thank you for your positive review!
We're happy to hear that you received your key and everything is working as expected. Your satisfaction is our priority, and we’re glad we could meet your expectations. We look forward to serving you again in the future!
Best regards,
Très bon prix et rapide !!!
12 octobre 2024
Réponse de YUPLAY
Dear Customer,
Thank you for your 5-star review!
We're thrilled to hear that you enjoyed our great prices and quick service. Providing you with fast delivery and competitive deals is what we aim for, and it’s fantastic to know we met your expectations.
We look forward to serving you again soon!
Best regards,
Réponse de YUPLAY
Dear Customer,
We’re happy to see that you had a 5-Star experience at YuPlay!
We extend our heartfelt gratitude to you for being an invaluable part of our customers.
Your review fills us with immense joy and satisfaction!
We eagerly anticipate the privilege of serving you again in the future :)
Wishing you a wonderful day ahead!
Best regards,
site fiable
j'ai acheté une clef steam à un prix defiant toutes concurrence , ca fonctionne nickel , j'ai à peine attendu 3 minute pour avoir le code .
grand merci a eux
28 septembre 2024
Réponse de YUPLAY
Dear Customer,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you had a great experience purchasing your Steam key with us. It’s fantastic to know that you found our prices unbeatable and that your key was delivered so quickly, without any issues.
Your satisfaction is our top priority, and we truly appreciate your trust in YuPlay. We look forward to continuing to provide you with a smooth, reliable experience in the future.
Thanks again, and we hope to serve you again soon!
Best Regards,
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.