Zombie Vapes Avis 

498
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Been from the start 10 years was best on the market now TERRIBLE don’t reply to emails don’t have the wright flavours for me had to change to VAPOHOLIC 100% better I’m sorry to leave but your company... Voir plus

Noté 4 sur 5 étoiles

Used the company for years great products at a good price, only thing that let's them down virtually no way of contacting them if a issue arises, website says live chat no such option, nobody responds... Voir plus

Noté 4 sur 5 étoiles

Ordered a disposable vape, it came and juice was leaked everywhere , inside the charging ports etc. Completely dead and unusable . Sent them an email, will update this review if anything gets done... Voir plus

Noté 5 sur 5 étoiles

Great service. Easy ordering on line, I always buy X3 100ml and then qualify for free 2nd class delivery. I don't bother shopping around because I'm more than happy with service, the price and lov... Voir plus

À propos de l'entreprise

  1. Magasin de vaporiseurs

Écrit par l'entreprise

We have been infecting vapers with good flavours since 2017, but don't worry, we have the antidote! In the dawn of an apocalypse, you have what you need from Zombie Vapes.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

498 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,4

Tous les avis

(498)

51 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The best online e liquid providers

These are the best online e liquid providers I've used.
Orders are sorted super quick and delivery is fast too.
I thoroughly recommend Zombie Vapes to everyone, my partner and daughter also use them now.

Just Awesome *****

8 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great stuff

26 octobre 2023
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Réponse de Zombie Vapes

Hi Akeel,

Thank you so much for taking your time to leave a kind review!

All the best,

The Zombie Vapes Team.

Noté 5 sur 5 étoiles

Good Zombie

Great products, great service, fast delivery, received free items with my order, great company to buy from.

30 octobre 2023
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Réponse de Zombie Vapes

Thank you so much for taking your time to leave us a kind review :)

All the best,

the Zombie Vapes team.

Noté 5 sur 5 étoiles

Always reliable

Always reliable. Been ordering online for years and have never let me down. Good offers on and have let been disappointed when the box arrives.

Must have been out of stock (size) one order so got a bigger one for nothing. Last time got a free gift with order. Amazing stuff

27 octobre 2023
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Réponse de Zombie Vapes

Hi Andrew,

Many thanks for taking your time to leave us an amazing review! Our customers are our priority, and to hear positive feedback means the world to us! Thank you for being part of the Zombie Vapes Club!

Noté 1 sur 5 étoiles

Defective products. Won’t use again!

EDIT: Come on buddy you’re sounding silly now. So a flavoured vape that is flavourless isn’t defective!? Ridiculous. Also great for sending free stuff, most of which had nicotine in. Quality control has to be on your end of things. My intent is to leave a review so people are aware of these issues before they buy. Thats standard practice. I have no reason to email you as I don’t want anything further. You have my money, I have products that are defective as well as some free stuff that is largely useless. Thats it. We live and learn.

that’s your reply? Not your fault? You stock and sell those products, you’re duty bound to ensure they aren’t defective. Yes you sent me a load of nicotine products when I didn’t order anything with nicotine so they’re unusable and went straight in the bin also. End of the day if you stock a product you should have some sort of quality assurance. Also why would I contact you? This is a review website. I’m reviewing my bad experience so others will be aware. I haven’t asked for my money back or anything you can just keep it but it’s my right to say my experience with your company was very poor. I’d have given zero stars if I could

I bought two flavoured Splyft CBD disposables. Unfortunately they both had literally no flavour at all. Tasted just like dirt and smoke. Must have been defective. Straight in the bin. Waste of money. Won’t use again!

31 octobre 2023
Avis spontané
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Réponse de Zombie Vapes

Hi Gary,

It is a bit unfair to leave us a 1 star review for a product that we don’t manufacture, we are just a reseller. Also, as part of the Halloween Trick or Treat event you received free items worth more than your original order.

We’ve also received no email correspondence from you.

Updated response: No where in the message above did we state it’s not our fault, and you also stated they are flavourless not defective. We cannot open the 100s of thousands of products we stock, as they would then be unsellable and it’s not viable. It is also common courtesy to email a company if you have any issues with an order before writing reviews. We sent you free CBD items as well as E Liquid items, which every customer that received them so far has been grateful for.

Noté 5 sur 5 étoiles

Great delivery

Great delivery, sent the wrong vape juice and the swiftly sent me the right juice and also sent me two disposable vapes. I am really happy thanks Zombie vapes

26 octobre 2023
Noté 5 sur 5 étoiles

They understand vapes

Went in here with no idea about vaping, left with a top notch vape and the knowledge I needed.

Will stop smoking very soon altogether now!

11 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

GREAT customer service and value.

Apart from a GREAT customer service, eLiquids are of a very good quality with a great value for money. The scheme, buy 2 and get 1 free or Buy 5 and get 3 free, is really awesome. Have been buying from Zombie Vapes for some time now and without any worries.

28 septembre 2023
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Réponse de Zombie Vapes

Hi Chris,

Many thanks for the kind review. We also want to state that you are one of our most valued customers and without customers like yourself we wouldn't have a brand!

All the best,

from the Zombie Vapes team!

Noté 5 sur 5 étoiles

Received a freebie from zombie vapes…

Received a freebie from zombie vapes completely out of the blue. Fell in love with the flavours so came back for some with my wallet. Great flavour, easy ordering and quick delivery. Most pleased.

28 septembre 2023
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Réponse de Zombie Vapes

Hi Mike,

Your feedback is much appreciated! And being a loyal customer that's the least we could do :) Thank you for being a part of the Zombie Vapes Club!

All the best,

the Zombie Vapes team.

Noté 5 sur 5 étoiles

Sent me the wrong vape juice and its…

Edit: So I was frustrated due to an issue with my order and I hadn't had any response. However, Zombie vapes have fixed the problem super fast and I am more than happy with their service.
Thank you.

5 octobre 2023
Avis spontané
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Réponse de Zombie Vapes

Hi, we only received your email 12 hours before you left the review, rest assured we will always respond to you. We have sent you out the original item you ordered, and as it is our mistake you don't need to return the item that was sent.

All the best,

Kind regards,

Zombie Vapes.

Noté 4 sur 5 étoiles

Nice company

Ordered a few times from Zombie Vapes and the lineup of products, offers and website is all good. The prices am not bad either, but the delivery is consistently poor and after multiple delayed deliveries I feel I will just stop using them all together.

Every time I order I find the dispatch to be slow and delivery always takes 3 - 5 days, this isn't bad if stated but the site always offers 24- and 48-hour options just to arrive 5 days later which is annoying (just say it takes 5 days).

With a world of online retailers delivering items in under 24 hours, this model, especially for something like vape liquids as I know many might order when the bottle is nearly empty is just going to harm your business (I have learned to order when on my last bottle to give this company time) but still, for the majority this is just going to generate negative opinions.

Update:
Thank you for your reply, it appears Royal Mail were at fault with this and I would like to apologise, due to the tracking information on RM website it seemed like you hadn't dispatched it when you said and that the item hadn't been received.

2 octobre 2023
Avis spontané
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Réponse de Zombie Vapes

Hi Shaun,

please feel free to email us if there is any issues with your order. Looking on our system your order was dispatched same day with 24 hour postage. Sometimes things out of our hands can occur during delivery, that can cause delays. Royal mail do state 24 hours isn't guaranteed, it is just a guideline.

Kind regards,

Zombie Vapes.

Noté 1 sur 5 étoiles

Don't use them

My order was supposed to have been delivered 2hrs ago it hasn't ive been in all day? so some got £35 worth of vapes for nothing, and previous order was wrong, can honestly say won't be using these again

14 septembre 2023
Avis spontané
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Réponse de Zombie Vapes

Hi Glyn,

Your 1 star review for us is based on an experience with the Royal Mail service not us ourselves. Once we have handed parcels to Royal Mail, we cannot control if they have mistakenly delivered it to an incorrect address.

Please also note, if you have any issues, please contact us directly and we would have happily assisted you to trace your items.

Kind regards,

Zombie Vapes.

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