Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is my second pair of Wydr shoes, and I wore them the frost time for Easter. It is such a relief to put on a shoe that doesn't immediately feel like it is squeezing my foot uncomfortably. The qual... Voir plus

Noté 4 sur 5 étoiles

Originally bought a size 12 but way too big. Started the process of returns and is rather a hassle to return. Buying from Australia I didn’t think it would so complex and the return address I was a bi... Voir plus

Noté 3 sur 5 étoiles

Received item quickly but return process is not as easy as it is listed. You are instructed to email them for a return label but it was almost 4 day process just to obtain a label as first email was... Voir plus

Noté 5 sur 5 étoiles

Super happy this company exists! My feet are difficult to shop for (size 11 and wide). Wydr is sized consistently and stylish. Most importantly they're comfortable and well made too. Nothing I've purc... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

285 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Horrible Customer Service and Product

The product is very cheap looking for the price. However what’s worse than the product is the customer service. The shoes were far too large and slipped off my heel even though I ordered my usual size that I get in SAS.

I returned them after having to jump through multiple hoops such as sending them a picture of how my foot looked in the shoe. Then after sending them back it took forever for them to acknowledge that they were going to refund my money. They need to review how well a company like Zappos handles returns. Normally I wouldn’t bother to send a review but they’ve sent me so many emails giving me a “nudge” to submit one that I did.

There are so many companies that have a wide product line so don’t waste your money on Wydr.

18 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

Unsure about Return Process

Received item quickly but return process is not as easy as it is listed. You are instructed to email them for a return label but it was almost 4 day process just to obtain a label as first email was responded to with a request to see if I wanted help finding a new shoe. Once I responded no, just to return they asked to confirm my address. Then another email was finally received with the label and I was told to notify them that I had shipped. Here we are 10 days later and I still have no refund. It’s too bad because i would like to try another store of shoe but I do not trust the return process.

17 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Buying shoes for my wide fat feet has…

Buying shoes for my wide fat feet has always ended in many tears and I have been too scared to buy online without being able to try on first. I took a leap of faith, measured my feet as per their instructions and ordered some boots. I was so relieved they fit perfectly. Now I need to save so I can buy more.

26 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Sizing is 'iffy'

I am a 7-1/2 EEEE, and have flat feet and heel spurs. (I can't stand ugly shoes - I'd as soon go out in running shoes as I would in a burlap sack.) I like shoes I can adjust through the day if necessary. I recently purchased rather dressy sandals which I loved. The slingback Mary Janes are beautiful, but one pair (a 10) is much too long (I can adjust the strap), where this pair, the exact size of the sandals which fit perfectly, are much too tight. I'll need to use a shoe stretcher, and make sure I carry them if I go to a dressy event. There isn't any place left where I can try on shoes. The sizing is 'hit or miss.' I believe I gave the sandals a 5-star rating - these are 3 for good service, but 2 for sizing.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

This is my second pair of Wydr shoes

This is my second pair of Wydr shoes, and I wore them the frost time for Easter. It is such a relief to put on a shoe that doesn't immediately feel like it is squeezing my foot uncomfortably. The quality feels like even higher end brands of footwear. The styles are both classic and fashionable. I'm really glad I found your products!

5 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very comfortable shoes

To find a company that sells wide shoes that are comfortable and stylish is a plus for me. I sized down from my regular shoe size as suggested and they fit perfectly. I will be purchasing other styles in the future.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I just made my first purchase and I’m very happy

just made my first purchase and bought the Savannah Sporty Sandal. I had to return it for an exchange for a smaller size. But I love this sandal. The exchange process was very easy. In my return I included the free tote bag thinking I had to return everything and I would receive another and I did not. So that made me sad. Hey Wydr Studio could you please send me a free tote?

14 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Once ordered the shoes arrived in a…

Once ordered the shoes arrived in a timely manner, unfortunately they were too big so I had to arrange to post them back and instead of organising a replacement pair I decided to opt for refund and purchased a smaller size separately assuming I would get a refund. The new size is great and I have worn them a few times and they are taking a little wearing in but are really good quality shoes.
So far I have only relieved a very small refund and am hopeful this will be rectified soon

25 mars 2026
Avis spontané
Logo de Wydr Studios

Réponse : Wydr Studios

Hi Belinda,

Our return policy states that once a refund has been accepted, we will only refund the price of the product(s) returned. The shipping fee of the order will not be refunded. Feel free to read more about our refund policy here: https://wydrstudios.com/pages/return-policy

If you have any questions or concerns, please don't hesitate to get in touch at support@wydrstudios.com

Noté 4 sur 5 étoiles

Originally bought a size 12 but way too…

Originally bought a size 12 but way too big. Started the process of returns and is rather a hassle to return. Buying from Australia I didn’t think it would so complex and the return address I was a bit concerned about. Anyways I bought a smaller size and they are amazing shoes! Size is perfect and just wonderful for someone who has always had problems buying shoes for a wider foot! Will I buy again yes I will. Just need to improve the returns process from Aus buyers

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer service

I wished the shipping was faster but the customer service is top notch! Anytime I needed to exchange something or if a shoe had an issue, they were super responsive. The shoes are great quality and so comfortable.

6 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

If I could give a less than a 1 star…

If I could give a less than a 1 star rating, I would have!! Since I was a child, I have had wide feet and so I decided to try Wydr and I bought simple black patent leather ballet flats with a bow. The soles were some sort of an unbendable plastic or rubber that has absolutely NO give to the point where you can't tell by looking at the sole of the shoe that it was walked in. Also, the patent leather isn't buttery soft on your foot. Instead, the patent leather is also very stiff and unforgiving on your feet. I had them on with a black pantsuit for only 2 hours to attend a cocktail party and my feet were screaming. I couldn't wait to take them off my feet when I got back into my car. What an absolute waste of $139. Tieks may be a little more expensive, but they're so much kinder to your feet. Never again will I purchase a Wydr shoe!!

24 mars 2026
Avis spontané
Logo de Wydr Studios

Réponse : Wydr Studios

Hi Judy,

We're sorry to hear about your experience with our shoes! Please feel free to email us at support@wydrstudios.com with your order number – if your order is still within the 30-day return window, we'd be happy to see how we can help.

Noté 5 sur 5 étoiles

I started by using the measurements

I started by using the measurements on the website and ordered my shoes based on their measurements. When they arrived, they fit nearly perfect! I have struggled for years to find cute shoes for my "Fred Flintstone" feet, and I'm now excited for shoes again!

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Finally! A cute shoe that is comfortable!

I literally love these shoes! I have purchased 5 pair since October. I was nervous when I bought the first pair because of the cost but was willing to try them. I AM OBSESSED! I wear a 12 wide and can never buy shoes that are cute and comfortable, until now! These are a total game-changer. Not only are they incredibly cute and stylish, but the comfort level is 10/10. I wore them all day hosting an event right out of the box with zero pinching or blisters. If you’ve been hesitant, this is your sign to buy them. Your feet will thank you!

26 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The Wydr descision....

I am glad that I chose wydr for my winter and spring foot wear. I really enjoyed the quick response to my problem and the service was very courteous.The shoes are excellent quality and they are sturdy. Even the flats are good on my feet. Look forward to getting more pairs in the near future.

I

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Super experience

Great quality, exceptional customer service and the shoes are Cute! ! Cute! Cute!
I'll be back buying again and again.

5 avril 2026
Avis spontané

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