failure to pay and never get a response
Our experience with Xride has been extremely disappointing.
We accepted work on behalf of Xride and completed the jobs as agreed. However, despite fulfilling our obligations, we have still not been paid in full and remain owed over £2,000.
Since completing the work, we have repeatedly contacted Xride by email requesting payment and updates. Despite numerous follow-ups, we have either received no meaningful response or the matter has remained unresolved.
As a small business, waiting this long for payment has had a significant impact. We completed the work in good faith and expected to be paid within the agreed timeframe.
At the time of writing, the outstanding balance remains unpaid despite our repeated attempts to resolve the matter directly.
Based on our experience, we found the communication and payment process to be extremely poor. Unfortunately, we cannot recommend Xride and would encourage other businesses to carefully consider the payment terms before accepting work through them.








