I'm very happy with the robot. It's very important to operate the robot with the correct settings. Make the most of the 2-week free demo account.
L'entreprise a répondu
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Lisez les avis des autres
XAUBOT använder en extremt riskabel tradingstrategi. Eftersom det är en ren Martingale bot som lägger trades i motsatt kursriktning. Allteftersom kursen fortsätter i samma riktning tas nya trades som... Voir plus
L'entreprise a répondu
Ich finde diesen Bot genial, er macht gute Profite, hätte ich nie geglaubt! Habe schon einige getestet, aber XAUBOT ist meiner Meinung nach der einzigste zuverlässigste! Ich hatte am Anfang auch Probl... Voir plus
L'entreprise a répondu
it’s hard to get assistance but they are very active promoting no response since december. followed the article in help center but I cant fix the problem about license keys.
À propos de l'entreprise
Écrit par l'entreprise
XAUBOT is an AI-driven trading bot builder designed for any market. Powered by advanced decision-making AI, it scans social media trends, news updates, and integrates ChatGPT for deeper insights.
Coordonnées de contact
0000, Dubai, Emirats Arabes Unis
- info@xaubot.com
- xaubot.com
3,2
Moyen
98 avis
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I'm very happy with the robot.
I'm very happy with the robot.
It's very important to operate the robot with the correct settings.
Make the most of the 2-week free demo account.
6 février 2026
Avis spontané
Réponse : XAUBOT
Thanks a lot, Deniz! Really appreciate the kind words! Glad to hear your bots run smoothly. That’s exactly what we aim for as we keep improving the platform.
Do this bot run on Mt5
2 avril 2026
Avis spontané
Réponse : XAUBOT
Hi Mustapah,
Yes, you can create and download the MT5 bot file and install it on your MetaTrader 5.
If you have any additional questions or need help getting started, feel free to reach out to us at support@xaubot.com.
I want to use my bot and where I can…
I want to use my bot and where I can put licence key....
24 mars 2026
Avis spontané
Réponse : XAUBOT
Hi Thabang, Thank you for taking the time to share your concern.
I would really appreciate it if you could reach out to support@xaubot.com, and we will assist you further step by step regarding your concerns.
Pathetic customer service.
No. Reply. Simply no care. I want to change account # linked with license but you are not bothering to respond. Shamefull. pathetic customer care. You have taken money and run away.
23 février 2026
Réponse : XAUBOT
Dear Kashif,
We appreciate your honest feedback.
We acknowledge that our response time during that period did not meet our standards.
A temporary internal restructuring and system upgrade impacted our support workflow, and we sincerely regret the frustration this caused.
Since then, we have implemented structural improvements within our support operations to ensure this does not happen again.
Thank you for giving us the opportunity to make this right.
Paid subscription but service unusable – no response from support
I paid for a subscription, but due to an error on their side, my account is still treated as a trial, which makes the bot unusable.
Despite the paid plan clearly including access to strategies, these features remain restricted. I contacted support, but received no response, no confirmation of payment processing, and no acknowledgment that the issue is being handled.
At this point, I have paid for a service that I cannot use. Very disappointing experience with both the system and customer support.
13 février 2026
Avis spontané
Réponse : XAUBOT
Dear Julia,
Thank you for sharing your feedback and we are sorry to hear about your experience with our support team. This is not the level of service we aim to provide, and we would like the chance to review what happened.
Please reach out to us directly at support@xaubot.com, and our team will personally investigate your case and make sure you get the assistance you need.
The XAUBOT Team
it’s hard to get assistance but they…
it’s hard to get assistance but they are very active promoting
no response since december.
followed the article in help center but I cant fix the problem about license keys.
13 février 2026
Avis spontané
Don't waste your time
I went for the free trial option luckily for me. It never traded once in the 15 days I have it so I am unable to comment on it's performance. Support is non existent. I never got one response .
10 février 2026
Avis spontané
Complaint !!!
I am writing to formally raise a concern regarding the current level of support being provided.
Over recent interactions, I have experienced repeated delays, insufficient responses, and a general lack of effective assistance. This has caused unnecessary frustration and has impacted my ability to resolve issues in a timely manner.
While I understand that workloads and constraints may exist, the level of support received falls short of what is reasonably expected. Clear communication, timely follow-ups, and effective resolution are essential, and unfortunately these have been lacking.
I would appreciate this matter being reviewed as a priority and would welcome clarity on what steps will be taken to improve the support going forward.
8 février 2026
Avis spontané
Réponse : XAUBOT
Dear Dijon,
Thank you for sharing your feedback. We are glad you enjoy the platform, but we are sorry to hear about your experience with our support team. This is not the level of service we aim to provide, and we would like the chance to review what happened.
We’d really like to help you sort this out and make things right.
Please reach out to us at support@xaubot.com so that we can help you.
Bad CS Experience
I’m disappointed that I have to update my review again, but this seems to be the only way to receive a response from the customer support team.
I previously emailed to ask for advice and recommendations on how to configure the bot to achieve the type of returns I’m targeting, within the capital size, drawdown limits, and risk levels I am comfortable with. Unfortunately, I have not received any meaningful guidance so far.
While the returns themselves have been decent, the level of customer support has been very minimal. I hope the team can improve their responsiveness and provide clearer assistance to users who are trying to scale responsibly.
3 février 2026
Avis spontané
Réponse : XAUBOT
We’re very sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we aim to provide.
After checking our system, we didn’t find any emails from your address, which suggests your messages may not have reached us due to a delivery issue. We sincerely apologize for the inconvenience this caused.
Please contact us directly at support@xaubot.com, and we’ll prioritize your case and assist you immediately.
Thanks for your patience — we’re on it!
Réponse : XAUBOT
Ratshilumela, your words mean a lot. Hearing that support made your experience smoother shows us the effort is paying off.
We really appreciate it and hope you will continue to work successfully with XAUBOT!
Réponse : XAUBOT
Ali, Thank you for being with us.
We really appreciate it and hope you will continue to work successfully with XAUBOT!
Réponse : XAUBOT
Thank you for contacting XAUBOT.
Please reach out to our support team with any questions you may have — they’ll assist you throughout the process and clarify how XAUBOT works.
Ich finde diesen Bot genial, einer der Besten
Ich finde diesen Bot genial, er macht gute Profite, hätte ich nie geglaubt! Habe schon einige getestet, aber XAUBOT ist meiner Meinung nach der einzigste zuverlässigste! Ich hatte am Anfang auch Probleme, habe den Support geschrieben und alle Probleme wurden gelöst.
30 juillet 2025
Avis spontané
Réponse : XAUBOT
Thank you so much for your kind words and positive feedback!
We’re truly happy to hear that XAUBOT has exceeded your expectations.
Your trust means a lot to us, and we wish you successful trading with XAUBOT!
This is a perfect bot makes trading…
This is a perfect bot makes trading easier for people
11 juillet 2025
Avis spontané
Réponse : XAUBOT
Hello Magesh!
We’re sorry to hear about your experience. We’ve escalated your concerns to our support team — they’ll be in touch with you shortly to assist further.
Thanks for your patience and understanding.
This EA looks promising
This EA looks promising. I would have loved to test it a bit longer as I am concerned with EA that have a martingale philosophy has the reason why it did not get 5 stars. Looks goo this far.
29 juin 2025
Réponse : XAUBOT
Thank you for your detailed feedback, daniel! We’re thrilled that you’re finding value in the bot. While we aim for perfection, your comments about martingale strategy help us see where we can improve.
We’re actively working on these areas to build a better platform very soon.
Your support means a lot to us, and we’re excited to continue earning your trust every step of the way.
Un muy buen robot para el trading
Un muy buen robot para el trading, con muchas opciones de parametrizacion. Muy fiable.
28 juin 2025
Réponse : XAUBOT
Thank you for your feedback, Jesus Escalera! We really appreciate it!
We wish you successful autotrading with XAUBOT!
It's the best platform I've ever seen…
It's the best platform I've ever seen in my life that's why I don't trust any other platforms but this one 🙏🙏🔥🔥🔥🔥🔥🔥🔥
24 juin 2025
Avis spontané
Réponse : XAUBOT
Hello Shelten,
Thank you for sharing your experience with us. We’re delighted to know that our EA has been the best you’ve used.
Your feedback and trust in our service mean a great deal to us.
Wishing you continued success with XAUBOT!
It doesn't worked
30 mai 2025
Réponse : XAUBOT
Hello Sudhanshu !
We’re sorry to hear about your experience. We’ve escalated your concerns to our support team — they’ll be in touch with you shortly to assist further.
Thanks for your patience and understanding.
not really good.
not really good.
no profit while first day installation of ea already lost around 150++usd
31 mai 2025
Réponse : XAUBOT
Hello Sudhanshu!
Thanks for sharing your feedback — we understand how frustrating this experience must be. To assist you faster, please reach out to us at support@xaubot.com using the email you registered with. This will help us quickly identify your account and resolve the issue as soon as possible.
We appreciate your patience and are ready to help.
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