Ya'lla Tours USA Avis 

457
•
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I am on a plane on my way home from Magical Israel Tour, I was shocked to learn that Y’Alla Tours gave my tour to a Consolidated Tour Company without telling me. The van that I was picked up i... Voir plus

Noté 1 sur 5 étoiles

Abominable trip service. VERIFY how trip problems will be addressed in advance. Insurance only compensates direct cost, not trip loss of days or stress. 3 days of a 10 day trip were lost due t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The group we took to Egypt and Jordan in early January for 3 weeks with Ya'lla, and every moment went perfectly. The greatest guides, excellent accommodation, super food, and an overwhelming amount... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We were overall very happy with our tour of Israel. Our guide did an outstanding job of guiding a very diverse group (multiple countries, ages, and faith) of people through an incredibly complex coun... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. Agence de voyages

Informations provenant de diverses sources externes

We are a boutique tour operator specializing in upmarket tours and travel services in Cuba, Egypt, Greece, Israel, Jordan, Morocco, Oman, Turkey, Bahrain and the UAE.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

457 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(457)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I traveled with Ya'lla Tours for 8 days…

I traveled with Ya'lla Tours for 8 days in Israel. The experience was wonderful, the tour guide and accomodations of hotels, kibbutzim all were splendid. Our tour guide was sensitive to both Jewish and Christian members of our group and she went beyond the normal to help arrange special activities--very personal touch. I will only look to Ya'lla Tours for my next travel adventure. They're the best in my estimation. Thank you, Ya'lla Tours. Well done!
Gene Allen Groner

14 février 2020
Avis spontané
Noté 4 sur 5 étoiles

Was a great adventure

Was a great adventure, will definitely recommend to friends and family. The tour guides were very friendly and informative, enjoyed the fact that it was a small group with only 2 of us and guide. Accommodations were nice, it was a little cold in the hotels as there was no heat, but the hotels did provide extra blankets. The tour guide in Cairo was excellent, the guide in Luxor (and the cruise ship) was also good. The tour guide in Abu Simbel was not very good. The Egyptian people are very kind and I enjoyed visiting Egypt. The itinerary was excellent and covered all the highlights.

12 février 2020
Avis spontané
Noté 5 sur 5 étoiles

The group we took to Egypt and Jordan…

The group we took to Egypt and Jordan in early January for 3 weeks with Ya'lla, and every moment went perfectly. The greatest guides, excellent accommodation, super food, and an overwhelming amount of items included, that made our escorting the group so much easier!
Congrats & Mazal tov for the superb work!
Walter & Susan Rice
Waldorf Travel Service

6 février 2020
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you Walter & Susan! We're so happy you had a wonderful experience with us in Egypt and Jordan and really appreciate you taking the time to write. It's been our pleasure to work with you and we are looking forward to the next time.

Noté 5 sur 5 étoiles

Very easy to work with and customize plans

Very easy to work with and customize any itinerary. Find to have great value for price. Wish they were available in more countries so I can use them even more.

29 janvier 2020
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you! It's a pleasure to work with you as well. We really appreciate you trusting us with your clients and look forward to working with you again.

Noté 5 sur 5 étoiles

Ya'lla tours was a wonderful tour…

Ya'lla tours was a wonderful tour experience. My only constructive criticism would be, all tour guides would lecture too long and would manipulate our shopping interest to places they would rather take us to, as if there was a prearranged agreement. My advice, speak up to all tour guides, regarding the daily itinerary.

28 janvier 2020
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you for your feedback and taking the time to write. If you care to share more specifics about the shopping through your travel agent, this would be helpful. The intention is always that our guides follow the given itinerary, but they also have latitude to adjust based on relevant factors in the moment, such as weather or the desires of the travelers. Regarding shopping, we have a firm rule that travelers are never to be pushed into shopping and we certainly want to know if this occurred. If a guide recommends one shop over another, we would find this acceptable if there are legitimate concerns about the quality and integrity of the shop.

Noté 5 sur 5 étoiles

Travel advisor praise

As a travel advisor, I have used Yalla tours on a number of my group tours and individual tours. They are knowledgeable, consistent and provide an excellent experience for my clients. My clients return with huge smiles on their faces and incredibly high praises for the experiences Yalla has provided.

14 janvier 2020
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you for all the support over the years Patti! We couldn't do what we do without agents like you.

Noté 5 sur 5 étoiles

Yalla is number 1 go to tour company…

Yalla is number 1 go to tour company for Israel. Client said safety, scheduling were perfect. Only complaint was that they wish that their guide was a better conversationalist. Not as forth coming with information as they wished for.

14 janvier 2020
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you, James! Your feedback means a lot and we really appreciate you taking the time to write.

Noté 5 sur 5 étoiles

Our Ya’lla tour in Morocco was superb

Our Ya’lla tour in Morocco was superb! We loved everything from beginning to end. Morocco as a destination exceeded our expectations with the country’s surprising diversity of landscape, its fasinating history and culture, the friendliness of the people, the colorfulness and liveliness of the cities, and the high standards for accommodating visitors. A special thanks to our travel agents in Chicago, Marlene Mann and Ingrid Brown for coordinating all our dates and ideas concerning itinerary. We loved our driver and main tour guide Abdullah Lagzouli from the moment he picked us up at Casablanca airport. From beginning to end he was courteous, kind, thoughtful, helpful, reliable, charming, relaxed and personable. Our hotels were all memorable. Riad Perle De la Medina Fes was beautiful and spacious with a wonderful staff. Our guide in Fes, Ahmed, was a pleasure to be with and highly professional. We thoroughly enjoyed our night in the Sahara and very much enjoyed the camel ride, the excellent food, the campfire, the tent, and the hospitality. Riad Tama in Ouarzazate was lovely, and even though our room was a little cramped compared to the other riads, the property was so beautiful and perfectly located. Meals and staff here were also very good. We really appreciate that Abdullah also took us to see a very non-touristic local outdoor market in Ouarzazate. Riad Dar Karma in Marrakesh was excellent, we found the space, service, the hammam and the food all wonderful. Our special New Year’s Eve dinner and entertainment was extraordinary! Moulay Hochem, our guide for two days in Marrakesh was outstanding; extremely knowledgeable, friendly and professional. Other highlights were Atlas Studios, Casbah Ait Ben Haddou and the Todra Gorge.

10 janvier 2020
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you so much for taking the time to write. It means so much to our whole team to know you had such a wonderful experience in Morocco. It really is an outstanding destination!

Noté 5 sur 5 étoiles

All was great

All was great
Accommodations meet expectations
Food was good
Client really enjoyed the trip
This is the 2nd time book with Yalla

7 janvier 2020
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you, Joe! It's great to know your client had a good experience with Ya'lla Tours. We appreciate your business and look forward to working with you again.

Noté 5 sur 5 étoiles

Custom week in Dubai and UAE

My clients were thrilled with their week in Dubai and the UAE, and I am please with how easy it was to work with Lisa from Ya'lla.

28 décembre 2019
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you, Donna! It's our pleasure to work with you and we look forward to the next time.

Noté 4 sur 5 étoiles

Overall

Overall, great trip. Guide, driver, van was perfect. I would highly recommend though.

18 décembre 2019
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thanks for traveling with us to Morocco, Lisa. We really appreciate your support!

Noté 5 sur 5 étoiles

Outstanding tours with Ya'lla Tours…

Outstanding tours with Ya'lla Tours USA! We loved our guide in Muscat! Learned so much in two days and would definitely return to Oman to explore more. Thanks Ya'lla!

13 décembre 2019
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you, Carrie! Oman is an amazing country. We're so happy you had a great time there and really appreciate you taking the time to write.

Noté 5 sur 5 étoiles

The trip was wonderful

The trip was wonderful. We learned a lot and enjoyed all they arranged. I feel without service and attention to your needs, your trip is missing something. This trip had it all. They had the best tour conductor that made the trip outstanding with all he did.

11 décembre 2019
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you, Gail. We're so happy you had a wonderful experience!

Noté 5 sur 5 étoiles

Prepare to be pampered on a Ya'lla tour

I was a little apprehensive before the start of my tour of Morocco, my first trip to the Middle East, but I shouldn't have been, If I'd only known how exciting the trip would have been, how welcoming the Moroccans were, and how professional the Ya'lla tour was, I would have gone years earlier. The hotels were all 4 or 5 stars and the service from pick ups at the airport, hosted meals, side trips, and tour guides were beyond my expectations. I felt safe, taken care of while we travelled around Morocco in a Mercedes van. I can't say enough good things about this Ya'lla guided tour of Morocco...except maybe...ya'lla.

11 décembre 2019
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

We're so glad you traveled with us and got to experience Morocco, Janice!
Thank you so much for taking the time to write.

Noté 5 sur 5 étoiles

I've worked with Ya'lla for years…

I've worked with Ya'lla for years because I trust them and know our travellers will have a top notch experience. They always do.

11 décembre 2019
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you for all the support over the years, Mark!

Noté 5 sur 5 étoiles

Excellent trip

Excellent trip, excellent guides

11 décembre 2019
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

thanks, Stan!

Noté 5 sur 5 étoiles

Royal Touch of Morocco with Ya'lla Tours

My group of 8 people had an incredible experience from beginning to end during our November 9-19, 2019 tour of Morocco. Our Ya'lla Tours guide Mouhssine Boulla was personal, friendly, knowledgeable and entertaining. The driver Yousef was very professional, courteous and friendly. Our tour bus was a modern, comfortable Mercedes Sprinter van configured with 17 seats. Each of us could have an empty seat next to us if we wished. The itinerary was artfully crafted. We visited the important historical, cultural and scenic attractions in Casablanca (1 night) , Rabat, Meknes, Fes (2 nights), Ouarzazate (1 night) and Marrakech (4 nights). Our tour included a stay (1 night) at Merzouga in a luxury camp in the Sarah Desert. We rode camels and watched the sunset over some of the tallest sand dunes in the world. Each 25 x 13 foot tent was equipped with private toilet, shower, wash basin and electric heater/air conditioner. A fine traditional Moroccan meal was followed by music and dancing around a blazing campfire. In Casablanca we enjoyed the charming 4-star VAL D'ANFA hotel in the city's most prestigious residential neighborhoods. We could see the Atlantic Ocean from our balcony. In Fes we stayed at the 5-star Riad (small boutique hotel) PALAIS AMANI. My room was a fabulous suite! In Ouarzazate we stayed at the fine DAR CHAMAA Riad. This is a charming 20 room 4-star hotel. In Marrakech we stayed at the upscale Riad WOW. We each enjoyed a Junior Suite. The accommodations were tastefully elegant, just as impressive as at our Riad in Fes. A full day sight seeing trip took us from Marrakech to Imlil Valley. Only 40 miles from Marrakech you can sample the tranquility of Beber Village life. Donkeys carried my group and I high into the Atlas Mountains where the tallest peak is just under 14,000 feet above sea level. The donkeys and their handlers were sure footed. The donkey ride through the village and into the mountains was exhilerating. We enjoyed a traditional Moroccan lunch at KASBAH TOUBKAL. The food was as good as the view! As our adventure wound down, we enjoyed a gala farewell dinner complete with exotic local entertainment at DAR ZELLIJ before leaving Marrakech. All 8 of us would return in a heartbeat. Next time, we want a second night at the Sahara camp!

11 décembre 2019
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thanks for the detailed report, Steve! We are grateful for our excellent team in Morocco.

Noté 5 sur 5 étoiles

Magical Morocco

From beginning to end, it was wonderful! The accommodations, our guide, the food, the experiences...absolutely perfect! The country is surprising in so many ways. We’re so glad to have experienced the magic and mystery that is Morocco.

11 décembre 2019
Avis spontané
Logo de Ya'lla Tours USA

Réponse de Ya'lla Tours USA

Thank you, Lynda! We're so glad you experienced Morocco too and really appreciate you taking a moment to write.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus