The service is good, the price is right, the tickets get delivered, and things work. We wish we could customize our tickets easier, and that we could design the website that we land on for tickets. C... Voir plus
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Lisez les avis des autres
Yapsody chat service providers are top notch. After learning that the promo codes weren’t working properly, (set up a Misc. code instead of a General one with no scroll down menu option for an easy sw... Voir plus
Their Customer Service is Extraordinary. I'm hosting a free event, with not charge at all from Yapsody and they have treated us like a million bucks! I check more than 10 ticketing company and this... Voir plus
Pretty easy to set up. Especially good platform if combining online sales and an in-person event. Competitive pricing. And very good email updates and reporting options from Yapsody to event hosts. Ho... Voir plus
À propos de l'entreprise
- Billetterie de spectacles
- Agence de divertissement
- Société d'événementiel
- Service technologique pour l'organisation d'événements
Écrit par l'entreprise
Yapsody is a user-friendly event ticketing platform that simplifies all things event. With 200K+ event organizers and 9.5 M+ tickets sold, Yapsody offers plenty of tools and features to help you manage your event and sell tickets online to create an unforgettable experience. Our intuitive interface makes it easy to set up and track ticket sales, create custom seating charts, and get real-time analytics to help presenters get insights into consumer behavior and leverage that data to boost sales. It also offers beneficial email marketing tools to promote your event and increase revenue. To ensure that the ticketing process fits your brand aesthetic and budget, Yapsody has several customization options to give your attendees a more personalized experience. In terms of pricing, Yapsody offers a simple and transparent fee structure. Unlike other ticketing platforms that charge a percentage of ticket sales, Yapsody charges a flat fee per ticket sold. This makes it an affordable option for event organizers of all sizes. Not just that! In other platforms, when a ticket is sold, the commercials first get transferred to the ticketing platform. However, Yapsody offers flexible payment options for presenters by sending the complete payment to the presenter's account. It's only by the end of the month that the presenter has to pay the ticketing fees to Yapsody. This helps the presenter utilize their money in other ways too. Yapsody also offers a range of tools to help event presenters manage their events more efficiently. For example, event presenters can accept payments through online modes, POS and deliver tickets via various means too! Event presenters can create and manage their events more efficiently with inventory management, invite-only codes, and more. Our in-house apps - Yapscan and Yapstats, can help presenters scan and process high-volume attendance and get real-time data too! To make event organization all the more flawless, Yapsody can also help you integrate the payment gateway of your choice and provide customized features on request too! Yapsody's excellent customer service is yet another silver lining. With a team of dedicated support specialists available 24/7, event presenters and attendees can get help with any questions or issues they may have. Yapsody's ticketing platform is easy-to-use and affordable. With its amazing features, high-quality tools, and excellent customer service, Yapsody is a top choice for event organizers of all types. For events big and small, Yapsody offers plenty of tools to help you create a memorable experience.
Coordonnées de contact
Etats-Unis
- support@yapsody.com
- yapsody.com
Reliable
Reliable, secure and easy to use!
I've used Yapsody for 4 years and have found it reliable, secure and easy to use. I've not had a single issue selling tickets to customers and have no complaints back. I appreciated the discounts offered during COVID-19 and will continue to use this ticketing platform in the future.
29 octobre 2023
Avis spontané
Réponse de Yapsody Ticketing
Dear Sharon,
Thank you so much for being a loyal user of Yapsody for the past four years and for taking the time to share your positive experience! We're thrilled to hear that our platform has been reliable, secure, and easy to use for your ticketing needs.
It's fantastic to know that you've had a smooth experience without any issues, and we're pleased that the discounts offered during the challenging times of COVID-19 were appreciated. We understand the importance of supporting our users during such times, and we're glad we could contribute to your satisfaction. Thank you again for choosing Yapsody!
A bit too clunky for us.
I will say customer service is always excellent.
This service can be clunky to use. We are a theatre company, we need both an online sales presence and the ability to have a point of sale. As a POS the system is extremely clunky and takes too long per sale, especially when you have a line of in person transactions. There are too many hoops to jump through and customers can be annoyed with having to give an email to finalize the sale. Customers who are not internet/online sale savvy can also have a hard time navigating the website.
On the back end, electronic sales can be hard to track and navigate. It is not readily apparent how to generate reports that give the information needed when tracking where money is coming from, especially when you have multiple shows per season. It is hard to tell what the purchaser is buying when tickets are available for the entire season. We need, for our financial records, to know which shows the ticket purchases are going to.
We may be using the site in a way that it is not completely designed to do. Which is in no way their fault. This just may not be the service for our kind of theatre.
5 octobre 2023
Réponse de Yapsody Ticketing
Dear Presenter,
Your feedback is crucial in helping us identify areas for improvement. We understand the importance of a smooth and efficient process, especially during in-person transactions for a theatre company.
To address your concern and clarify any questions you may have about tracking reports and using the system smoothly, I request you to contact our customer support team directly at support@yapsody.com or our 24/7 chat support. We will get this issue resolved for you.
Réponse de Yapsody Ticketing
Thank you for taking the time to share your positive feedback! We're delighted to hear that you find our product easy to use and appreciate the great features. Our team is dedicated to providing a seamless and enjoyable experience, and it's always encouraging to receive such positive comments.
Amazing platform we have been using for…
Amazing platform we have been using for more than 7 years. We especially appreciate the QR code scanner just with their App.
13 octobre 2023
Avis spontané
Réponse de Yapsody Ticketing
Hi Bashir,
Thank you so much for your kind words and for being a loyal user of our platform for over 7 years! The QR code scanner feature has certainly become an essential tool in today's fast-paced digital world, and we're delighted to know that you find it convenient and user-friendly in our app. We're committed to providing innovative and user-friendly features to make your experience even better.
Excellent platform
I've been using Yapsody for over 4 years now.
It is very user friendly with an excellent Help team.
Conal (Ireland)
11 octobre 2023
Avis spontané
Réponse de Yapsody Ticketing
Hi Conal,
Thank you, for sharing your experience with Yapsody! It's great to hear that you've been using their services for over four years and find it user-friendly. Having an excellent help team to support you is a huge plus when it comes to any platform, and it's clear that Yapsody has been delivering on that front. We hope your journey with Yapsody continues to be smooth and successful!
We are still 'fighting' with WePay' for payments
We are still 'fighting' with WePay' to get our payments! Never again will we deal with WePay!!
3 octobre 2023
Réponse de Yapsody Ticketing
Dealing with payment issues can be quite frustrating, and it's unfortunate that you've had a negative experience with them. It's always important to choose a payment service that suits your needs and provides reliable support.
To address your concern and clarify any questions you may have about the fees and charges, I request you to contact our customer support team directly at support@yapsody.com or our 24/7 chat support. We will get this issue resolved for you.
Great Event Ticketing Portal for Charitable Institutions
Great portal, easy to use and customise each, individual event. Can do with couple of presentation customisations for the event tickets for the Customers. No other complaints, easy to integrate with the Payment Gateway and transactions captured without any issues.
9 octobre 2023
Avis spontané
Réponse de Yapsody Ticketing
Dear Pratik,
Thank you for your positive feedback about our portal! We're thrilled to hear that you found it user-friendly and appreciated the ability to customize individual events to your liking. Regarding your suggestion for additional presentation customizations for event tickets, we value your input, and we'll definitely consider it for future updates. We're constantly working to enhance the user experience and provide more customization options, so your feedback is valuable in that regard.
First time using online ticketing…
First time using online ticketing platform. Very easy to set and use, no headaches of phone or personal sales of event tickets. Yapstat was very good option they have, which can be used to keep an eye on event sales etc. Would recommend it and will also keep using for future events.
30 septembre 2023
Avis spontané
Réponse de Yapsody Ticketing
Dear Vimalkumar,
Thank you so much for sharing your positive experience with Yapstat, and our online ticketing platform! We're delighted to hear that you found it easy to set up and use for your event ticket sales. We appreciate your recommendation and look forward to serving you for your future events. Your satisfaction is our top priority, and we're here to make your event planning as smooth as possible.
Failed to mention additional charges…
Failed to mention additional charges like gst when asked about ticket fees! Only surcharge was discussed
4 septembre 2023
Réponse de Yapsody Ticketing
We value your feedback and strive to provide clear and transparent information to our customers.
To address your concern and clarify any questions you may have about the fees and charges, I request you to contact our customer support team directly on support@yapsody.com or our 24/7 chat support. We will get this issue resolved for you.
Réponse de Yapsody Ticketing
Dear Yapsody user,
Thank you for taking the time to leave us a review! We're delighted that you appreciate our competitive pricing and find our site easy to navigate. Your feedback is valuable to us as we continuously strive to enhance our platform. If you have any suggestions for improvement or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to make your experience with Yapsody even better. Thank you for choosing us for your event needs!
Best Regards,
Team Yapsody
always good and prompt answers to…
always good and prompt answers to questions, chat always helped me step by step
2 août 2023
Réponse de Yapsody Ticketing
Dear Hasan,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you've been enjoying your experience with Yapsody. Providing excellent and prompt customer support is always our top priority, and we're glad to know that our chat support has been able to assist you step by step. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to help!
Best Regards,
Team Yapsody
Réponse de Yapsody Ticketing
Thank you for your feedback! We're delighted that you found our platform easy to use and our reporting impressive. Your trust in our secure financial transactions means a lot to us. We're here to provide you with a seamless and secure experience. If you have more insights to share, feel free to let us know!
Ease of purcahsing and direct…
Ease of purcahsing and direct depositing. Improvements would be to like ay the movies you can't leave a single seat open. We loss about 10 seats every show of lost sales due to single seats.
2 août 2023
Réponse de Yapsody Ticketing
Thanks for your feedback! We're glad you found purchasing and direct depositing easy. Your suggestion about optimizing seating is appreciated. We'll work on improving this to enhance both experience and sales. If you have more ideas, feel free to share!
Very easy to use no hassle
Very easy to use no hassle. The only thing I wish they did was tell me why certain purchases failed.
3 juillet 2023
Réponse de Yapsody Ticketing
Dear Lowell,
Thank you for your valuable feedback! We're thrilled to hear that you find Yapsody easy to use and hassle-free. We appreciate your suggestion about providing more information regarding failed purchases. We're constantly working to enhance our user experience, and your input helps us identify areas for improvement. Rest assured, we'll take your suggestion into consideration as we strive to make your Yapsody experience even better. If you have any more ideas or feedback, please don't hesitate to let us know. We're here to ensure your event ticketing process is as smooth as possible!
Best Regards,
Team Yapsody
Yapsody is a Great Time Saver!
Yapsody has provided our club with a method to put on large activities, selll tickets and let everyone pick a seat of their choice. As an organizer, it has saved me so much time that was otherwise wasted. 5 star for convenience!
The only negative we really have is that it is a bit difficult to learn. Once it is mastered it is great, but if you do not use it often it is easy to forget how to do certain tasks.
2 juin 2023
Réponse de Yapsody Ticketing
Thank you for the positive review! We're glad Yapsody has saved you time and provided convenience for organizing activities and selling tickets. We appreciate your feedback about the learning curve, and we're committed to improving user experience. If you ever need assistance, our support team is here to help. Thank you for choosing Yapsody!
Réponse de Yapsody Ticketing
Thank you for your wonderful review! We're delighted to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your support. If you have any further feedback or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Yapsody's responsive and helpful support team
Yapsody's support team always responds quickly, answers my questions, provides links to documentation with more details, and follows up asking if I have more questions. This level of support has become rare in software apps and platforms, and is one of the things that makes the Yapsody platform very good for our events.
29 mai 2023
Avis spontané
Réponse de Yapsody Ticketing
Dear John,
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that our support team has been able to meet your expectations. At Yapsody, we strive to provide exceptional customer service, and it's fantastic to know that we've been successful in doing so. We value your business and look forward to continuing to provide you with the best support for your events.
Regards,
The Yapsody Team
Diggerland - regular & very happy Yapsody user
At Diggerland, we frequently use the Yapsody booking system. We couldn't recommend this service enough. The support is second to none! Really happy with this service.
10 juillet 2020
Avis spontané
Yapsody has been fantastic to work with…
Yapsody has been fantastic to work with for our school production! The electronic tickets and scan app have made our lives so much easier! Thank you!
6 mars 2020
Avis spontané
great application
great application, although a translation adapted to the country where it is used, would be appreciated.
Theo form the Netherlands (Dutch)
27 décembre 2019
Avis spontané
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