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Yasmni is the leading womenswear and hijab new brand ,offering timeless and contemporary modest clothing & hijabs. Designed in London.
55Upper Ground, UNIT 1804 SOUTH BANK TOWER, London, SE1 9EY, United Kingdom, London, Royaume-Uni
3,8
11 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service and prompt response.
My shipment was actually sped up so I can receive it on time and yes I received way before I expected.
The quality is excellent and right to size
Loved the experience
Fabric on the 3 dresses is gorgeous but my god the shipping was glacial. If you don't mind waiting a month it's fine. They seriously need to fix the delivery speeds.
Great customer service, beautiful modest options, I ordered several times and had great experience.
ordered hijabs and a split dress 2pcs set. quality was nice but the dress size was way off. Tried returning it. support offered a coupon first which I didn't want, but then they just shipped a larger dress for free. pretty good service in the end.
The skirt set was beautiful and well-made. Can’t wait to wear!
Ordered a sweater dress with a cardigan. Better than expected! The material is very high quality and the fitting perfect!
I can’t wait to order again from them.
Their customer service is excellent also ( I actually ordered the wrong colour black when I wanted the brown set and they promptly got back to me and changed the colour before it was shipped!).
They replied to my email quickly and were very helpful!
I bought an Abaya and hijab from them. The fabric is so soft and comdortable to wear, and the color is beautiful!
My dresses took longer than expected to arrive, but I'm happy with the quality of the clothes.
I bought few hijabs and two dresses from them, had some issues with the size but the seller was very helpful and responsive and quickly resolved the issue, it was a smooth and hassle free experience.
Réponse : Yasmni
Thank you for your trust in us, yasmni will strive to provide the best quality and service.
DO not order from this company the dresses are completely different to advertised they claim they are in London when in fact they are in China they will not refund due to this you have to pay around £30 pounds to return it and who knows it will get there reported to Trading Standards. Your response is a complete lie you offered me 15 percent refund and keep the dresses look at your emails with my name then you will know who I am
Réponse : Yasmni
Sis this is our website, www.yasmni.com. Please confirm whether the clothes you purchased are from our website. We accept returns or direct refunds, but we will never charge a refund fee. Please give us your email address so that we can help you solve any problems you encounter.Please confirm the website where you placed the order again to prove that we are wronged.
The product is not as listed on their website but the company refuses to refund the full amount of disputed products. They also claim they are based in London when in fact they are based out of China. The company misrepresents themselves online in order to lure a certain type of customer looking for modest fashion. You would be better off working directly with the better known companies and paying a little more to do business with an ethical company.
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