Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The best online cooking course ...period! The chefs are brilliant, enthralling to listen to and unbelievably creative in their food creations and presentations. Great camera work; wonderful to see all... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

These guys kept charging me years after I cancelled my subscription. After several emails requesting that they stop, I finally had to literally cancel my credit card. Extremely poor business practices... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really enjoy watching a long version of how to cook. Jamie Oliver’s lesson on making pasta is a good example of taking your time to make a delicious meal. Of course he has made this on other shows... Voir plus

Noté 4 sur 5 étoiles

I tried to buy two gift cards for my kids for Christmas under an BOGO special over a month ago and I somehow bought one subscription for myself starting immediately which I didn’t want. Still unre... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cours de cuisine

Écrit par l'entreprise

Learn from the world's best chefs. Story-driven classes that teach the art of home cooking. Stream now on http://yeschef.me.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

496 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

WARNING: Battling to get money back

There were some minor bugs on playing content and decided to cancel the subscription (within the 30 days of purchase) and get my money back which was advertised within the sign-up process. Or so I thought. Currently being ghosted by 'Kevin' with no responses to those that I have made in the past 10 days asking for an update on the on the processing of the refund. Perhaps just a warning to those looking to purchase that they might want to be sure that they want to service as they will battle to get their money back... if they get it back at all.

15 janvier 2024
Avis spontané
Logo de YesChef

Réponse de YesChef

Hi there,
We're extremely sorry for the experience you had.

I wanted to confirm that this was resolved and our team looks forward to having you back as a YesChefer.

Thanks,
Kevin

Noté 5 sur 5 étoiles

Really loved the content

Really loved the content, I have signed up for other cooking online subscription content before, MasterClass, for example, and yesChef really delivers with good content. I also really like the structure of how the content is organized and the feel of it as well. My personal favorite is Francis Mallman, but there are many wonderful chefs, many recipes I’ve made. Highly recommend!

31 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT fall for this

DO NOT fall for this. I purchased a gift card for a holiday gift. They never said it would be a $300 subscription with auto-renewal. Now I am having to fight to get my money back. TERRIBLE!

1 janvier 2024
Avis spontané
Logo de YesChef

Réponse de YesChef

Hi there,
We apologize for the experience you had.

I just wanted to confirm that our team is currently investigating the issue and will reach out to you with an update.

Thank you,
Kevin

Noté 1 sur 5 étoiles

SCAM.

I was gifted a subscription last year for Christmas by my Mom. On the day after Christmas this year they charged both me and my mom $300 each. My account doesn't even list a saved payment method. Such a scam and so odd and weird practice for a brand with such big name chefs. I'm blown away. Disputed the charge with my bank.

26 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Buyer beware

Buyer beware! Auto Renew for you and your friends.

Charged me $300 for an auto renewal with no 30 day notice as required by law.

Even worse, they hit a close friend who I gifted a subscription to the year before.

Both charges hit on Christmas Eve. Merry Christmas from YesChef. Still fighting the charge, and no refund yet issued.

24 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

TOTAL RIP-OFF DO NOT SIGN UP

Total rip-off
Tried to change my email but could not do it.
Then tried to cancel but no way without contacting them by email.
No response
5 emails later said it would be refunded in 4-day sill not prayed after 3 weeks,
Had to contact bank to cancel DO NOT SIGN-UP

After making this review I was contacted by Yeschef saying they tried to refund my payment (bull S**t) and would I delete the review,

I have had to cancel my card and start a fraud claim against YesChef!

These do not have any program other than RIPING YOU OFF

26 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

IGNORE THEIR PROMISES

IGNORE THEIR PROMISES, DO NOT GIFT THIS SUBSCRIPTION OR SIGN UP UNDER ANY CIRCUMSTANCES.

Morally corrupt business. I purchased a one off year gift subscription for someone else last Christmas. Gave them the code to activate their subscription.

On Christmas Day this year they have charged me £270 and restarted a new subscription on my personal behalf. No email to warn me or communicate to me beforehand at any stage They say they offer a 30 day refund policy but they refuse to cancel or refund me for a new subscription that wasn’t even initially mine, and that I didn’t ask for and have told them to rescind. I notified them the same day and they are uninterested. Shocking. They are keeping the money and say they are entitled to it.

Run from this corrupt company as fast as you can.

They will take your money and run and do not care about their customers or their reputation.

25 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

They charged my card $300 for “1”…

They charged my card $300 for “1” subscription. I sogned up to be notified when my 1 year was up. There was no notification. When i requested a refund, they offered a fkn giftcard.
If i cant afford $300 for a 1 year class, am I to do with a gift card that is $300 for a class? They Charged me on Xmas Eve, when they were having a 2 for 1. But im charged $300

24 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Yes Chef won me back!

Well after a very frustrating initial experience, which was my initial error, they have rectified everything and I am really enjoying all of the classes and hope to use them to wow family over the holidays! In the end great value!

9 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Crooked Company

Yes Chef is marketed as take some classes and sometimes invite a friend for the price of one. It will auto renew which was shocking. We tried to cancel within the hour that we saw it auto renewed and Yes Chef wouldn't allow it. You are warned, this is a subscription that is near to impossible to cancel.

16 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great recipes, beautifully filmed

Great recipes, beautifully filmed so that your eyes are having a treat as well.
And their customer service department really rocks, best service I experienced in years, Kevin and the team deserve super praise and an end of year bonus <3

Highly recommended !

17 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

YesChef Customer Service: Above and Beyond

YesChef customer service went above and beyond to make sure I was satisfied with the help they provided. I was originally not satisfied with their solution to and issue I had and I told them so. They worked through the issues with me via multiple timely messages (with a real person) to make sure I was completely satisfied. They even went beyond what would satisfy me which I was not expecting, and did not ask for. That impressed me very much.

10 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I love the classes

I love the classes, the Chefs are amazing they teach with love and they made everything looks so easy to do. I love the techniques and the little tips each one of the chefs share during their classes. The recipes are easy to follow and I have learned a lot. Signing up for YESCHEFF has been a good decision I am highly recommended these classes

23 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Yes chef is exactly what I needed

Yes chef is exactly what I needed! I can learn from renowned chefs in my lounge room! I can experiment and with recipes and move around the kitchen by pausing the video! It is so informative yet so versatile! I love it!

20 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

YES CHEF - Adventure Cooking!

Explore cuisines of the world with this YES CHEF edition. Shows techniques by haute chefs in their native settings. Includes all recipes. Great gift for anyone who loves to learn new recipes and their origins!
Get a Cuppa and snuggle in to these adventures.

13 novembre 2023
Avis spontané
Logo de YesChef

Réponse de YesChef

Thank you for the wonderful review! We're thrilled you're enjoying YesChef:)

Noté 5 sur 5 étoiles

More than Just a Mango

YesChef brings cooking to life with stories about the country and the people, providing depth to your cooking experience. While it takes a bit more time than other cooking guides, it really connects you to the food you are preparing.

6 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great insights, tasty dishes

I love the introductions and insights given by each chef. They share their knowledge, the dishes are easy to make and very tasteful. I have learned with the first dish already something new. Keep on doing what you’re doing, I enjoy the experience.

2 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I love these classes

I love these classes. The video quality is spectacular. The chefs are top notch. I look forward to each and every class

30 octobre 2023
Avis spontané

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